Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Kingston, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
998 reviews
5 stars
501
4 stars
241
3 stars
116
2 stars
42
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service provided by specific staff members, particularly Allie, Talia, and Kiera, highlighting their attentiveness and friendliness.
Food Quality
While many reviews noted that the food was delicious and well-prepared, there were several complaints about incorrect orders, cold meals, and issues with specific dishes.
Cleanliness
Customers frequently mentioned the cleanliness of the restaurant, contributing to a positive dining experience.
Order Accuracy
Several reviews indicated problems with order accuracy, including missing items and incorrect meals, leading to customer dissatisfaction.
Overall Experience
The overall dining experience was mixed, with many customers expressing enjoyment but also frustration due to service delays and food inconsistencies.
- JMJan MurphyDec 27, 20255.0Such a warm environment. Fast service.
- SASue AshtonDec 23, 20255.0Dinner was delicious. It was hot, fresh, and we totally enjoyed it. The desert was lick your plate worthy.
- JSJohnny SinsDec 21, 20255.0Me and the boys love coming here! Food is always fantastic/ service! Highly recommend coming here
- NSnoah sheikhDec 9, 20255.0Allie was our waitress and she was incredible, fast service for the amount of people who were in the restaurant. Such a lovely dinner! ☺️ She was so attentive and kind (she made us all laugh). If you are ever at this location, request Allie for your table!
- KBKatherine Brennan-RowcliffeDec 1, 20255.0⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Allie at Swiss Chalet! I had an exceptional experience at Swiss Chalet thanks to Allie. From the moment we were seated, she was warm, friendly, and incredibly attentive. Allie struck the perfect balance between being professional and personable—checking in at just the right times, making sure our drinks were always topped up, and ensuring our meals were exactly to our liking. She went above and beyond to make us feel welcome, offering thoughtful suggestions and making sure every detail was taken care of. Her positive attitude and genuine care for her guests truly elevated our visit. Allie is a real asset to Swiss Chalet, and we’ll absolutely be returning because of the wonderful service she provided. Highly recommended! 👏🍽️
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1330 Bath Road, Kingston offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 1330 Bath Road, Kingston?
Swiss Chalet Kingston - Bath Road is open daily from 11:00 AM to 9:00 PM.
Does Swiss Chalet in Kingston offer delivery services?
Yes, they offer delivery. You can order online through their website or mobile app.
Can I place my order ahead for pickup or delivery at Swiss Chalet Kingston?
Yes, Swiss Chalet offers order ahead options via their website or mobile app with curbside pickup, in-restaurant pickup, and delivery available.
Are there any special deals or promotions available at Swiss Chalet Kingston?
Yes, there are various deals including limited-time promotions and family meal offers. Visit their Specials & Deals page for details.
Does Swiss Chalet Kingston provide vegetarian or gluten-friendly menu options?
Yes, they offer vegetarian options and have a Nutrition & Allergy Guide for gluten-friendly choices.
Is Swiss Chalet at 1330 Bath Road a Canadian owned and operated restaurant?
Yes, it's proudly Canadian since 1954 and operated by local Canadian franchisees in Kingston.
Does Swiss Chalet Kingston have a Braille menu available for visually impaired guests?
Yes, Swiss Chalet locations with dining rooms provide Braille menus.
What nearby fitness center can I visit before or after dining at Swiss Chalet Kingston?
Premier Fitness Kingston is nearby, offering a convenient option for a workout before or after your meal.
Are there other dining options close to Swiss Chalet Kingston on Bath Road?
Yes, nearby dining options include Harvey's, Sakura Japanese Restaurant, and Mandarin Restaurant offering diverse cuisines.
Where can I go shopping near Swiss Chalet at 1330 Bath Road, Kingston?
You can visit nearby stores like Urban Wear for clothing, Frontenac Mall for shopping, and Dollarama for discounts.