Business Details
About
Restaurant
Swiss Chalet in Kingston, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
983 reviews
5 stars
491
4 stars
237
3 stars
116
2 stars
42
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various staff members, highlighting specific servers like Allie, Talia, and Emma.
Food Consistency
While many reviews noted the food was generally good and satisfying, there were several complaints about incorrect orders and food temperature.
Order Accuracy
Multiple customers reported issues with incorrect or missing items in their orders, particularly with takeout and delivery.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Customer Experience
Overall, customers appreciated the welcoming atmosphere and the efforts made by staff to enhance their dining experience, despite some service delays.
- SGSherri Gray3 days ago5.0Kierra was my server. She is super knowledgeable and friendly! A manager named Tammy stopped by to check on my table and she was also great! Thank you for a great experience
- SWShelley Wilson3 days ago1.0My workplace bought us lunch today. I ordered the chicken club wrap. This is one of the bones I pulled out. Lonnie for size. You can literally see the rib bones
- JDJay DajiNov 13, 20255.0Visited location today with family.. Nadine was exceptional service pleasant brought out our meals as requested. Food was just the way we like it 🔥 Hot. We are regular customers for this location and would definitely recommend Nadine and her pleasant manager. 😊
- SPSara PoirierNov 7, 20252.0Ordered delivery at 5:44 with estimated time of 6:33. It arrived at 7:14 and was only slightly warm. I couldn’t convince my daughter to eat the cold pasta and my fries were soggy. We’ve enjoyed the same meal at other locations many times.
- GMGlenn McLaughlinOct 25, 20255.0Me and my wife stopped in last night for supper As I have a serious lung infection and use a oxygen tank to help me breath The manager had come over to see how we were doing and to see how much oxygen I had left I was running low and had about a half hour to hour left (My mistake) as wee were out shopping She put a rush on taking are order and put a rush on coming time I can’t Thank her enough for going above and beyond to help us out Very thought full Food was amazing and can’t say enough about the staff
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 1330 Bath Road, Kingston offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Kingston - Bath Road's <a href="https://www.swisschalet.com/en/menus/delivery/store-1244/on/kingston/1330-bath-road.html">delivery menu here</a>.
Does Swiss Chalet Kingston - Bath Road offer takeout?
Yes, Swiss Chalet® Kingston - Bath Road offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Kingston - Bath Road's <a href="https://www.swisschalet.com/en/menus/takeout/store-1244/on/kingston/1330-bath-road.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Kingston - Bath Road?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Kingston - Bath Road offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Kingston - Bath Road?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Kingston - Bath Road <a href="https://www.swisschalet.com/en/menus/dining-room/store-1244/on/kingston/1330-bath-road.html">dining room menu here</a>.
Is Swiss Chalet at 1330 Bath Road in Kingston currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Kingston - Bath Road location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Kingston - Bath Road Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 1330 Bath Road in Kingston is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 1330 Bath Road, Kingston offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 1330 Bath Road, Kingston?
Swiss Chalet Kingston - Bath Road is open daily from 11:00 AM to 9:00 PM.
Does Swiss Chalet in Kingston offer delivery services?
Yes, they offer delivery. You can order online through their website or mobile app.
Can I place my order ahead for pickup or delivery at Swiss Chalet Kingston?
Yes, Swiss Chalet offers order ahead options via their website or mobile app with curbside pickup, in-restaurant pickup, and delivery available.
Are there any special deals or promotions available at Swiss Chalet Kingston?
Yes, there are various deals including limited-time promotions and family meal offers. Visit their Specials & Deals page for details.
Does Swiss Chalet Kingston provide vegetarian or gluten-friendly menu options?
Yes, they offer vegetarian options and have a Nutrition & Allergy Guide for gluten-friendly choices.
Is Swiss Chalet at 1330 Bath Road a Canadian owned and operated restaurant?
Yes, it's proudly Canadian since 1954 and operated by local Canadian franchisees in Kingston.
Does Swiss Chalet Kingston have a Braille menu available for visually impaired guests?
Yes, Swiss Chalet locations with dining rooms provide Braille menus.
What nearby fitness center can I visit before or after dining at Swiss Chalet Kingston?
Premier Fitness Kingston is nearby, offering a convenient option for a workout before or after your meal.
Are there other dining options close to Swiss Chalet Kingston on Bath Road?
Yes, nearby dining options include Harvey's, Sakura Japanese Restaurant, and Mandarin Restaurant offering diverse cuisines.
Where can I go shopping near Swiss Chalet at 1330 Bath Road, Kingston?
You can visit nearby stores like Urban Wear for clothing, Frontenac Mall for shopping, and Dollarama for discounts.