Brand Certified
Swiss Chalet
4.0(1039 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
1330 Bath Road, Kingston, ON
K7M 4X4, Canada
Certified by Swiss Chalet • Mar 01, 2026
(613) 542-4432
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/kingston/1330-bath-road
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Kingston, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.0
1,039 reviews
5 stars
535
4 stars
245
3 stars
117
2 stars
43
1 star
99
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the food for being hot, fresh, and delicious, with many enjoying the variety on the menu.
Service Excellence
Many reviews highlighted exceptional service from various staff members, with specific mentions of servers like Allie, Keira, and Talia for their attentiveness and friendliness.
Order Issues
Several customers reported issues with incorrect orders, particularly with takeout and delivery, leading to dissatisfaction.
Atmosphere and Cleanliness
The restaurant was noted for its warm environment and cleanliness, contributing positively to the dining experience.
Inconsistent Experiences
While many had great experiences, some customers reported poor service and food quality, indicating inconsistency in performance.
- GBGarvin Barbecue4 days ago5.0Had a family gathering for lunch - was nice and quiet and our server Kailee M was fantastic with all of us, especially our two littles! Thank you!
- JAJenn AdamsonFeb 25, 20265.0First time going here! Keira was a great server and our food was delicious. Best restaurant experience so far for us and the kids.
- DNDave NearyFeb 23, 20265.0Had an online order delivered incorrectly- quarter chicken instead of half - and issue resolved in 3 hours!!! That's SERVICE!!! 10/10 for this store!!
- HGharjit giddaFeb 21, 20264.0Best service I've had in a long time of various restaurants. Kailee was on top of all things that a wait staff should do. Made our visit very pleasurable. Thanks
- YIYuriy IlyinFeb 20, 20262.0Not sure if the kitchen knows how to make food? Cesar salad is swimming in sauce... pulled pork burger for kids is swimming in sauce... we ordered chicken fingers and asked for the bbq sauce on the side to dip and instead they brought them out covered in sauce and charged us extra for this...my half chicken had an inedible chicken wing because of how burnt to a crisp it was... and to top it all off, the waitress just seems lost at doing her job. Couldn't even say that the service was adequate despite a 2/3 empty restaurant...I cannot fathom what the food/ service would look like on a busy night! Maybe the other Kingston location is better? Dining experience overall: poor Return visit: maybe when Im 70 years old with no tastebuds left and have all the time in the world because I have nowhere to be.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1330 Bath Road, Kingston offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the opening hours of Swiss Chalet at 1330 Bath Road, Kingston?
Swiss Chalet Kingston - Bath Road is open daily from 11:00 AM to 9:00 PM.
Does Swiss Chalet in Kingston offer delivery services?
Yes, they offer delivery. You can order online through their website or mobile app.
Can I place my order ahead for pickup or delivery at Swiss Chalet Kingston?
Yes, Swiss Chalet offers order ahead options via their website or mobile app with curbside pickup, in-restaurant pickup, and delivery available.
Are there any special deals or promotions available at Swiss Chalet Kingston?
Yes, there are various deals including limited-time promotions and family meal offers. Visit their Specials & Deals page for details.
Does Swiss Chalet Kingston provide vegetarian or gluten-friendly menu options?
Yes, they offer vegetarian options and have a Nutrition & Allergy Guide for gluten-friendly choices.
Is Swiss Chalet at 1330 Bath Road a Canadian owned and operated restaurant?
Yes, it's proudly Canadian since 1954 and operated by local Canadian franchisees in Kingston.
Does Swiss Chalet Kingston have a Braille menu available for visually impaired guests?
Yes, Swiss Chalet locations with dining rooms provide Braille menus.
What nearby fitness center can I visit before or after dining at Swiss Chalet Kingston?
Premier Fitness Kingston is nearby, offering a convenient option for a workout before or after your meal.
Are there other dining options close to Swiss Chalet Kingston on Bath Road?
Yes, nearby dining options include Harvey's, Sakura Japanese Restaurant, and Mandarin Restaurant offering diverse cuisines.
Where can I go shopping near Swiss Chalet at 1330 Bath Road, Kingston?
You can visit nearby stores like Urban Wear for clothing, Frontenac Mall for shopping, and Dollarama for discounts.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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