Subway

4.6
607 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kingston Subway® Restaurant at 2806 Princess Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2806 Princess Street, Kingston, ON
K7P 1W9, Canada

Hours

Reviews

4.6
607 reviews
5 stars
496
4 stars
58
3 stars
16
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Navdeep and Ramnik for their excellent service.

Food Quality

The food received positive feedback for being fresh and delicious, with many customers expressing satisfaction with their sandwiches.

Cleanliness

The establishment is frequently noted for its cleanliness, including well-maintained dining areas and bathrooms.

Service Speed

While most reviews commend the quick service, some customers reported long wait times during busy periods, suggesting a need for better staffing.

Mixed Experiences

A few customers reported negative experiences, particularly regarding unprofessional behavior from certain staff members and order mix-ups.
  • KD
    Krystalle Duquette
    2 days ago
    1.0
    Stopped in at 8pm and they only had 1 white bread and 2 whole wheat. The bread fridge was full. Lady took my order, then opened the bread fridge and decided to dress the bread rather then start my order. After she did get to my order she cashed me out and then went to the iPad (there was no alert of an order, so no reason for her to look at it) leaving another customer waiting unnecessarily.
  • XZ
    x z
    3 days ago
    5.0
    Ramnik, you are the best! Highly recommend this location, all of the staff are wonderful ❤️
  • PF
    Prajitha F
    Nov 10, 2025
    1.0
    Very poor customer experience from the guy who worked there on Nov 10th around 8:40–9:15 PM. I used delivery for Subway through their app, but my order was getting late, so I contacted the store to see what’s the status. When he picked up the call, I said, “Hey, I placed an order,” and without even asking anything, he said, “I haven’t received any order.” His communication wasn’t clear at all. Later, he asked for the address. I gave him my name, and he said, “We don’t do delivery, it’s DoorDash you have to contact them.” I asked, “Do I have to?” and he said, “Yes, I can’t do anything from my end.” The funny part is, I got an email to track my order, clicked “help,” but it was stuck with a blank page. He also said, “Even if I want to deliver this order, there’s no one in this store,” and his tone wasn’t good from the beginning. He was talking very annoyed, so I asked, “Is this the way you handle a customer?” He was like, “Okay, tell me what else should I do.” I just hung up. Honestly, someone needs to train him on how to handle customers. I also asked if delivery wasn’t possible, can I pick it up from the store or not, and whether it gives me my delivery fee back. He didn’t give me a chance to say anything and just said, “Delivery is not our issue,” and even added, “No one is picking your order, it’s not my problem.”
  • MC
    Michelle C
    Nov 5, 2025
    5.0
    My colleague and I order from this location weekly. We have consistently received wonderful service. Ramnik in particular has been so helpful and accommodating. When there have been any minor issues, which are few and far between, things have always been made better. The third party app had not been working properly and Ramnik did everything possible to make our experience easier. We are also greeted so very kindly every time we go in to pick up our order.
  • AS
    alea sanchez
    Nov 4, 2025
    5.0
    Ramnik and Het were so nice and helpful! Made such a yummy sandwich too haha

Frequently Asked Questions About Subway

What is the address of Subway at Cataraqui Woods Square?

Subway is located at 2806 Princess Street, Cataraqui Woods Square, Kingston, ON, K7P 1W9, Canada.

What are Subway Kingston's restaurant hours?

Subway is open from 7:00 AM to 11:00 PM Monday through Friday, 8:00 AM to 11:00 PM on Saturday, and 9:00 AM to 10:00 PM on Sunday.