Subway

4.2
257 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kingston Subway® Restaurant at 841 Hwy 15 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
841 Hwy 15, Kingston, ON
K7L 4V3, Canada

Hours

Reviews

4.2
257 reviews
5 stars
163
4 stars
43
3 stars
15
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude behavior and poor service.

Food Quality

Many customers enjoyed the freshness and taste of the food, but there were complaints about inconsistency in quality and issues with food preparation.

Cleanliness

The restaurant is generally noted for being clean, although there were some concerns regarding hygiene practices among staff.

Order Accuracy

Several reviews highlighted issues with order accuracy and delays, particularly with online orders and during busy times.

Value for Money

Customers expressed concerns about pricing, with some feeling that the value did not match the cost, especially regarding portion sizes.
  • MM
    Mudit Mishra
    Nov 13, 2025
    1.0
    Absolutely one of the worst Subway locations I’ve ever visited. The bread wasn’t even fresh when I asked, the sandwich artist “Simranjit” openly admitted it was from the previous day. I ordered an egg and cheese, but she somehow made a steak and cheese instead. When I asked for parmesan, she refused and said there was an extra charge, which makes no sense for a basic request. She even mentioned that Subway “removed grilling” from their policy now, and every single sauce bottle looked completely watered down, like they were cutting corners everywhere. Terrible service, poor food quality, and zero attention to basic standards. I won’t be returning to this location.
  • PS
    Paul S-W
    Oct 24, 2025
    5.0
    Vibrant is very good with customer service and the subs are always awesome and very enjoyable. I USED TO come every night here and get a good customer service here .
  • IA
    Ifkerne Adnane
    Oct 17, 2025
    1.0
    The service is so bad specialy the girls was so rud
  • JP
    JL P
    Oct 5, 2025
    1.0
    Terrible service. Arrived at restaurant, no other customers were there. Waited 15 minutes while the only guy working tried to figure out a mobile order. Never ordered.
  • TS
    Tammy Stevens
    Sep 29, 2025
    5.0
    Came in for blt sub Monday morning and it was one of the best subway sandwiches I’ve had in a long time. Toppings were fresh, bacon was crisp and bread was very fresh. The service was friendly. I will now make this subway my go to when I’m in the area. I recommend this shop!

Frequently Asked Questions About Subway

What types of meals are served at this Subway location?

This Subway location serves breakfast, lunch, and dinner.

What are the operating hours of Subway at 841 Hwy 15, Kingston?

Subway is open every day from 7:00 AM to midnight.