Subway

4.1
268 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kingston Subway® Restaurant at 841 Hwy 15 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
841 Hwy 15, Kingston, ON
K7L 4V3, Canada

Hours

Reviews

4.1
268 reviews
5 stars
168
4 stars
45
3 stars
15
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some staff being friendly and attentive while others are reported as rude and dismissive.

Food Quality

Customers have mixed experiences regarding food quality, with some praising fresh ingredients and good sandwiches, while others report issues with stale bread and incorrect orders.

Hygiene Concerns

Several reviews highlight significant hygiene issues, including improper glove use and unsanitary food handling practices.

Order Accuracy

Many customers experienced problems with incorrect orders, whether through online or in-person transactions, leading to dissatisfaction.
  • JJ
    JP
    Dec 28, 2025
    2.0
    Do not place an online order with this location. Orders are consistently incorrect, made haphazardly or missing items. You are far better off ordering in person where you can "supervise" how staff are making the sandwich.
  • AG
    Akshit Goyal
    Dec 21, 2025
    1.0
    I visited this Subway and had an uncomfortable experience due to how the situation was handled by the owner and manager, Harris and Sukriti.There was poor communication, and it didn’t feel welcoming as a customer. This kind of experience isn’t good for buisness, and I hope Subway looks into improving customer service standards at this location,
  • KP
    Kevin Pinch
    Dec 16, 2025
    4.0
    Buns are always super fresh here as it is a very busy location it seems. Probably better to order ahead and pick up. the lines in here during lunch get quite long.
  • NM
    Noor Sing maan
    Dec 1, 2025
    1.0
    I visited your Subway location recently, and I had a very disappointing experience. One of your female staff members (her name might be Krishma) was behaving very rudely with customers. She was speaking loudly, not communicating properly, and her attitude was completely unprofessional. Most importantly, the hygiene was extremely poor. • She was using old bread. • She did not apply sauces properly. • She did not change gloves while preparing food. This is the first time I have seen such a poorly managed Subway in Canada. I usually prefer eating at Subway, but this experience was very unhygienic and unacceptable. I request you to take strict action immediately, otherwise I will have to report this issue to higher-level Subway management.
  • DD
    David Dover
    Nov 30, 2025
    4.0
    As subways go.. this is the essence of mid. Employees either hate that you exist and make a decent sub, or they smile about your kids hockey stats as they drown your itslian white bread in condiments. Clean and well maintained considering the foot traffic.

Frequently Asked Questions About Subway

What types of meals are served at this Subway location?

This Subway location serves breakfast, lunch, and dinner.

What are the operating hours of Subway at 841 Hwy 15, Kingston?

Subway is open every day from 7:00 AM to midnight.