CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kingston is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some enjoying the soups and sandwiches while others found them bland or poorly prepared.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas.
Service Issues
Several customers experienced slow or rude service, with long wait times and staff unavailability noted frequently.
Pricing Concerns
Many reviews mentioned that the food is overpriced for the portion sizes and quality received.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and enjoyed specific menu items, indicating that there are positive experiences to be had.
KF
Kerstine Franklin
3 days ago
2.0
Food quality has sure gone done at Panera's. Sandwich was meh. Soup had cooked for so long it was almost chewy it was so thick. Not enjoyable in the slightest. Bathrooms abhorrent. Trays all over restaurant tables. Unsightly. Cashier rude and impatient. First and last visit EVER. Yet in Florida, this was one of our favorite restaurants. Save yourself the money...very expensive, and definitely not worth it. One half sandwich and one bowl of soup w a small coffee cost me almost $28.
GR
Gosia Rutkowska
Jan 3, 2026
3.0
The food is good and the staff are very kind. I am giving it a 3 stars because the bathroom is quite gross, and looks like it hasn't been properly cleaned in forever. Otherwise, I would recommend coming here for breakfast or lunch.
HH
happy
Dec 29, 2025
1.0
The coffee here was the worst I ever had in my life. It was sour and tasted sickly-sweet. The expresso machine was broken. The smoothies come in a carton and are bad. The bathrooms are kinda mouldy. The only decent thing is the hot cocoa and it's lukewarm.
DO NOT GET THE HAZELNUT COFFEE IT TASTED SOO BAD!
LW
Lindsay Wright
Dec 27, 2025
2.0
It was meh. Flavor was good. Bread was so stale it hurt my mouth and the staff barely spoke English. First time to panera, thought it was bougie for some reason. Won't make a trip back
SA
Shideh Ahmadi
Dec 24, 2025
5.0
This is a wonderful place to visit in all seasons, especially during winter, where you can enjoy delicious soup paired with fresh bread.