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McDonald's

3.4
(1489 reviews)

Business Details

312 Princess, KINGSTON, ON
K7L 1B6, Canada
(613) 549-3999
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
312 Princess, KINGSTON, ON
K7L 1B6, Canada

Hours

Reviews

3.4
1,489 reviews
5 stars
427
4 stars
330
3 stars
337
2 stars
143
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Staff Behavior

Feedback highlighted rude and unprofessional behavior from some staff members, particularly during busy hours.

Atmosphere Concerns

The location is often described as unsafe or unpleasant due to the presence of homeless individuals and unsanitary conditions.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders and unsatisfactory meal preparation.
  • TT
    Tom
    1 day ago
    4.0
    Food is good, friendly staff just the nearby presence of unhoused individuals is slightly disturbing.
  • C1
    Chulama 1234
    4 days ago
    1.0
    ETA of my food got delayed by then from 6:27 to 6:50, and they didn't include my apple pie despite it being on the attached receipt. This is not the first time I've dealt with long delivery times from them, and I've had to wait even longer on multiple occasions.
  • RO
    Rami Ore
    Feb 25, 2026
    1.0
    As a McDonalds its alright. Food is good and staff are kind. The atmosphere is not safe at all. The smell of smoke when you enter is insane.
  • HV
    Hailey Vanhooser
    Feb 21, 2026
    5.0
    Inder (might be spelt wrong) is such a pleaser. he has been pleasant, helpful, and kind with each order. definitely a 5/5 employee
  • DL
    donna lorbetskie/mask
    Feb 1, 2026
    1.0
    The older lady at the cash on Friday January 30/26. Her actions were absolutely horrible for my grandson, she grabbed my grandson's hand when he touched the glass cabinet. This was very unexceptable. Hands off..My grandson is autistic and didn't deserve this. She needs to be educated on this. She definitely is not a friendly lady.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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