Customers frequently reported poor service, including rude staff, slow service, and frequent order mistakes.
Cleanliness
The location was often described as dirty, with complaints about filthy bathrooms and unclean dining areas.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect food.
Staff Friendliness
Some staff members received praise for their friendliness and helpfulness, but this was inconsistent across reviews.
Value for Money
While some customers appreciated the value, others expressed concerns about pricing and the quality of food received.
IM
Inna Moskovenko
4 days ago
1.0
The cashier is friendly, but! I waited 15 min, which is okay sometimes. Not when I don’t get my order fully! I ordered 2 meals, with 2 medium fries (which I paid extra for), plus souse. Guess what? When I drove home, I had 1 missing fry and a sausage. Thank you very much!
The only lesson I’ve got it’s al always checking the order.
TR
Tessa Riemersma
Feb 20, 2026
1.0
Drive through- asked for a Mac meal with my points- remove middle bun, what did they do? Leave it on! Yup. Idk about you but that’s looks like 3 buns to me! The listening skills are on point especially when they read it back to you and still don’t do it.
TT
Tyler Tudor
Feb 12, 2026
1.0
1 am February 12th. The drive thru was hard to hear because all I could hear was girls laughing and talking over the comms, the at the window the lady was rude and didn't talk at all just stared at me and handed my food over and then slammed the window closed, been good other times, not sure why it was that bad tonight.
PM
Patrick McCaffrey
Jan 23, 2026
5.0
A little bit of kindness goes a long way. Arrived around 8:50pm, training long hours at a new job in a city I don't know - and a young lady with colourful hair at the drive-thru made it a great day with a small act of kindness. I hope she gets a raise - you need more people like her!
LB
Levi Brooks
Jan 10, 2026
1.0
This location is very unreliable. I ordered a 6 nugget meal today and received 4 nuggets. This is just one example of how they constantly mess up food at this location. I would check every aspect of your order before leaving.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24/7 for your convenience.
What meals are served at this McDonald's?
They serve breakfast, lunch, and dinner.
What payment methods are accepted here?
You can pay using American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a children's menu?
Yes, this location offers a children's menu.
What is the dress code for customers at this McDonald's?
The attire is casual for all customers.
Where is this McDonald's located?
It is located at 705 Sir John A MacDonald Blvd, Kingston, ON, K7M 1A3, Canada.
Are there any fitness centers nearby this McDonald's?
Yes, nearby fitness centers include Grizzly Gym and Good Life Fitness Clubs.
Can I visit a spa near this McDonald's?
Absolutely, King's Town Spa and Essentials of the Earth are nearby spas you can visit before or after your meal.
Are there other fast food restaurants close to this McDonald's?
Yes, A&W Canada and A&W Restaurant are nearby fast food options.
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