Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
646 reviews
5 stars
188
4 stars
155
3 stars
128
2 stars
54
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff performance; some employees received high praise for their friendliness and professionalism, while others were reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders, including missing items and wrong food types, indicating a lack of attention to detail.
Cleanliness
Numerous reviews highlighted unsanitary conditions, particularly in the dining area and drink stations, contributing to a negative dining experience.
Speed of Service
Customers reported long wait times for food, especially during busy hours, with some expressing frustration over slow service.
Food Quality
Inconsistent food quality noted, with some customers receiving fresh and well-prepared meals, while others reported cold or improperly cooked items.
- RRRNov 11, 20255.0Excellent service! The food did take some time to prepare, but the employees were very nice about it and apologized, which I really appreciate and understand. My meal was delicious, and I especially like new pickle dip. Thank you so much!
- MMMaggieNov 1, 20251.0This McDonald’s is actually so awful. I asked for a Big Mac and they gave me the Sauce Explosion. I even put “less sauce” on my receipt LOL. Also I’m assuming they were out of Big Mac Buns because they were using quarter pounder buns for my Big Mac. Actually insane management and incompetent workers.
- PTPeter trippOct 4, 20255.0As you know, restaurants that offer a quick, fast meal in their restaurant or through the drive-thru. We have all experienced attitude, ignorance etc. It is frustrating. Well, I have discovered the best morning shift in the business. Here is why. I go through the drive-thru and im greeted by a kind, yet professional employee and right away I want to make my order larger than what I was going to get, or if she up sells me on something, im buying it. This employee is Melissa, she is a CSR dream. ⭐️⭐️⭐️⭐️⭐️ 5 gold stars for Melissa and her customer service. Once I pay for my meal and go to the next window, I am met by a young man, Nisarg, who is in a great mood, looks like he loves what he is doing. As a matter of fact while we wait for our double toasted english muffin to cook, he asks us how are morning is going? Then we get our food and he says " have a great day" who are these staff members? ⭐️⭐️⭐️⭐️⭐️ 5 gold stars for Nisarg and his great customer service. That service had led me to go back on another day to see if this was a one off, or will it be the same as the last time. YES, it was, except Sean replaced Nisarg, and he is another member of this team who exemplifies the gold standard in customer satisfaction. ⭐️⭐️⭐️⭐️⭐️ 5 gold stars for his great customer service. So to the management team running the morning shift from Monday to Friday. You are doing it right. Your hard work and dedication to keeping these awesome staff members in a positive frame of mind is awe inspiring. Please pass on this review to them at your Midland street McDonald's Restaurant
- HCHafsa ChoudhrySep 20, 20251.0I ordered spicy veggies burger and they gave me chicken burger. The staff failed to make sure they are putting veggie patty in the veggie burger container that clearly shows VEGGIE. Feel devastated!!!!
- PAPaula AntonakosSep 16, 20255.0Best vanilla soft ice cream cone ever and it doesn’t make me sick!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1130 Midland Avenue, Kingston ON?
McDonald's in Kingston W is open every day from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
No, the drive-through service is not available at this location as it is closed all week.
What types of meals are served at this McDonald's location?
This McDonald's serves lunch and dinner meals.
Can I order food online or via an app for pickup or delivery at this McDonald's?
Yes, you can place orders for in-store pickup and delivery through their McDelivery service or use the My McD’s app available on Android and iOS.
What payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at this McDonald's?
Yes, this location has a children's menu and welcomes families and children.
What kind of attire is appropriate when visiting this McDonald's?
Casual attire is suitable when dining at this McDonald's.
What major stores or services are located near McDonald's on Midland Avenue that customers might visit?
Nearby you will find Walmart Canada, Walmart Supercentre, Walmart Pharmacy, and Walmart Vision Centre, offering a wide range of shopping and services alongside your visit to McDonald's.
Are there entertainment or dining options close to McDonald's for customers to enjoy before or after their meal?
Yes, near McDonald's there are restaurants like BarBurrito Canada, Score Pizza, Kebab 44 - The Mediterranean Grill, and places to enjoy drinks like The Beer Store and Wine Rack.
How can customers access McDonald's if they are using public transit or services in the area?
Customers can easily locate McDonald's near prominent retail and service centers like Walmart and Western Union, making it convenient to combine errands and enjoy a meal during their visit to the Kingston W area.