Numerous customers reported slow service, with long wait times and incorrect orders being common issues.
Food Quality
Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsatisfactory taste.
Staff Attitude
Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and unkempt dining areas.
JM
Jimmy Markose
Dec 31, 2025
1.0
Poor Service, waited more than 15 minutes for a coffee and ice cream. I had to ask them to get my order.
AM
ALPHY MATHEW
Dec 31, 2025
1.0
Very bad service.
KM
Keegan Migneault
Dec 12, 2025
1.0
Slow
KN
Krista N
Dec 2, 2025
1.0
Shockingly bad coffee compared to McDonald's usual standard.
JR
Jhaz RN
Nov 11, 2025
5.0
This McDonald’s branch is locally owned, and it truly feels like the McDonald’s Canada I knew a few years ago. There’s a genuine sense of warmth, friendliness, and pride here that reminds me of the Canadian hospitality I’ve always admired. It’s refreshing to see a business that values local hiring, inclusivity, and fairness — where everyone is treated with respect and the community truly feels represented. The atmosphere is welcoming, professional, and simply feels like home.
In addition to that, excellent service from food preparation, temperature and customer service. Location is perfect as well!
This is my favourite branch of Mcdonalds in Kingston ❤️
Kudos to the owner for setting such a high standard and keeping the true Canadian spirit alive in this branch! 🇨🇦👏👏👏
What are the opening hours of McDonald's at 2658 Princess St?
McDonald's is open 24 hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 every day.
Is there a drive-through at this McDonald's and what are its hours?
Yes, the drive-through is open 24 hours every day.
What payment options are accepted at this McDonald's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Which meals are served at the McDonald's on Princess St?
They serve breakfast, lunch, and dinner.
Can I order food online or via mobile apps from this McDonald's?
Yes, you can order online via their delivery website or through the My McD's app available on Android and iOS.
What is the dress code for customers at this McDonald's?
The attire is casual.
Are children and families welcome at this McDonald's?
Yes, the location welcomes families and children and offers a children's menu.
What are some nearby places of interest around McDonald’s at 2658 Princess St that visitors might enjoy?
Nearby places include Lauren McKenzie Hairstylist for beauty services, Alex Kids Toy Shop for children’s gifts, and Cataraqui Heights Retirement Residence.
Which nearby restaurants could I visit before or after McDonald's at 2658 Princess St?
Nearby dining options include Harvey’s, Gabriel Pizza, and another McDonald’s Canada location.
Where can I find fitness centers near McDonald’s on Princess St?
You can visit nearby gyms like Fit4Less and GoodLife Fitness located close to the McDonald's.