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McDonald's

3.7
(3382 reviews)

Business Details

1165 Division Street, KINGSTON, ON
K7K 5W3, Canada
(613) 549-7321
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1165 Division Street, KINGSTON, ON
K7K 5W3, Canada

Hours

Reviews

3.7
3,382 reviews
5 stars
1,226
4 stars
907
3 stars
664
2 stars
216
1 star
369

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the bathrooms and play area.

Service Quality

Service experiences varied widely; some customers praised friendly staff while others reported rude or unhelpful interactions.

Order Accuracy

Several reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed their meals, others complained about cold or poorly prepared food.

Staff Performance

A few staff members received commendations for their helpfulness and efficiency, but overall staff attitude was inconsistent.
  • RO
    Rami Ore
    Feb 25, 2026
    5.0
    This place is the perfect place to go to with family friends!! As it is the most safe McDonalds in town I would say. Personally never experienced any rudeness from staff or customers nearby. Staff are kind and service is pretty fast! Food comes always hot!!
  • TT
    Tom
    Feb 10, 2026
    5.0
    Clean restaurant
  • JL
    James Lazure
    Jan 31, 2026
    3.0
    Tonight I went to McDonald's in kingsville. Can anyone tell me why some fries have turned red. The service was great the place was spotless the burger I chose was a Big Mac, but once again the color from the fry container cardboard holders have either rubbed or bled onto my fries. My question is this healthy. Is the die color on the box edible.
  • TT
    Taz
    Jan 24, 2026
    1.0
    The service was terrible right when we got are food it was horrible and messed up and wrong it was cold and missing lots of cheese and stuff
  • BR
    Blake Richardson
    Jan 9, 2026
    1.0
    Very disappointed with this location. First play area was a pig pen had not been cleaned forever. If it was cleaned as I was told why is the mold on inside of tubes. 3 family's pulled there kids because of the filth. 2nd restaurant was in the same shape. There were about 6 people eating inside. But it was hard to find a table as tables had not been cleaned for a long time. Food spilled drinks garbage etc. Talked to a man who said he was the manager. He said he would close play area and clean. It was never done. So he send a girl out to table area and instead of cleaning they though it was more important to blow up more balloons. The whole building is filthy. You can guarantee I will be calling health department so they can make a surprise visit. I'm sure if rest of place is dirty they will find some violations in the kitchen.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1165 Division Street, Kingston?

McDonald's at 1165 Division Street is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 1165 Division Street has a drive-through available 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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