McDonald's

3.7
3364 reviews
Drive-Thru Curbside McDelivery
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Business Details

1165 Division Street, KINGSTON, ON
K7K 5W3, Canada
(613) 549-7321
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1165 Division Street, KINGSTON, ON
K7K 5W3, Canada

Hours

Reviews

3.7
3,364 reviews
5 stars
1,216
4 stars
903
3 stars
664
2 stars
215
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported rude interactions and slow service.

Cleanliness

Significant concerns about cleanliness, particularly in bathrooms and play areas, with some customers noting clean dining areas.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Food Quality

Food quality varied, with some customers enjoying their meals while others reported cold or poorly prepared food.

Family-Friendly Environment

The location is noted for its family-friendly features, including a play area, though cleanliness issues were highlighted.
  • TD
    Takara Daley
    2 days ago
    5.0
    Wonderful staff at this location!!!
  • BR
    Blake Richardson
    3 days ago
    1.0
    Very disappointed with this location. First play area was a pig pen had not been cleaned forever. If it was cleaned as I was told why is the mold on inside of tubes. 3 family's pulled there kids because of the filth. 2nd restaurant was in the same shape. There were about 6 people eating inside. But it was hard to find a table as tables had not been cleaned for a long time. Food spilled drinks garbage etc. Talked to a man who said he was the manager. He said he would close play area and clean. It was never done. So he send a girl out to table area and instead of cleaning they though it was more important to blow up more balloons. The whole building is filthy. You can guarantee I will be calling health department so they can make a surprise visit. I'm sure if rest of place is dirty they will find some violations in the kitchen.
  • NB
    Nora Bell-Smith
    Dec 31, 2025
    5.0
    Damien was so kind and sweet super helpful and is awsome 10/10 #promotedamien
  • JR
    Julie Roberge
    Dec 30, 2025
    1.0
    Bathrooms are gross. You can do better.
  • MS
    marc s
    Dec 21, 2025
    1.0
    Foods good but men's bathroom no toilet paper and toilet was filthy and sink was filthy too wife told me 2 stalls in woman's bathroom no toilet paper and we told staff and they said the was toilet paper and male employee tried to go in woman's bathroom as my wife's in there to put toilet paper then wife told him he had to wait till she's done and his reply was that he isnt gonna fill the toilet paper dispensers
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1165 Division Street, Kingston?

McDonald's at 1165 Division Street is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 1165 Division Street has a drive-through available 24/7.