McDonald's

3.7
3344 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1165 Division Street, KINGSTON, ON
K7K 5W3, Canada

Hours

Reviews

3.7
3,344 reviews
5 stars
1,202
4 stars
900
3 stars
663
2 stars
216
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some staff were praised for being friendly and efficient, while others were criticized for rudeness and poor customer interaction.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or incorrectly prepared items.

Cleanliness

The cleanliness of the restaurant was inconsistent; some customers noted clean facilities, while others reported dirty bathrooms and play areas.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, leading to customer dissatisfaction.

Convenience

The location is convenient for travelers, with a good atmosphere for a quick meal, but service speed can be an issue during busy times.
  • MP
    Mrit409 Proofnotfeelings
    1 day ago
    4.0
    Better than most McDonald's They did not screw up my order The people were pleasent
  • FS
    Furquan Siddiqui
    3 days ago
    5.0
    Staff were working really well together. Food was ready quick and fresh. Kevin, the manager, is very kind and approachable.
  • BR
    Baljinder Ralhan
    Nov 16, 2025
    1.0
    I have visited there at night 16 nov around 11:50pm at drive thru and i have waited there 5 mins at screen to order but no body answering then i proceeded to window to check there were 5staff member and they all were talking and laughing with each other. one of them have headset on but she didn’t respond. then one came at window and answered very rudely. maybe Manager should take look.
  • XT
    Xavier Trudel-Whan
    Nov 8, 2025
    3.0
    Don't come in the morning or you will be waiting at least 10 minutes for coffee or a simple meal.
  • RH
    Ryan Harper
    Oct 31, 2025
    5.0
    Had a coffee and a muffin and they were both great! The person who brought me my food was very friendly and polite!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1165 Division Street, Kingston?

McDonald's at 1165 Division Street is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 1165 Division Street has a drive-through available 24/7.