Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 770 Gardiners Rd. in Kingston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers consistently praised the burgers and fries for being delicious and well-prepared, with many highlighting the generous portions.
Service Issues
Several reviews noted problems with order accuracy and slow service, particularly during busy times, leading to customer frustration.
Staff Attitude
While many customers appreciated friendly and efficient staff, some reported negative experiences with inattentive or untrained employees.
Cleanliness Concerns
A few reviews mentioned issues with cleanliness in the dining area, including dirty tables and unsanitary practices.
Pricing Feedback
Customers expressed mixed feelings about pricing, with some feeling it was too high for the quality, while others believed it was worth it.
BJ
Barb Johnson
5 days ago
5.0
It was really good.
JP
Jenn Exhausted Pigeon
Oct 27, 2025
1.0
Food is five stars ~ really good, great burgers. BUT~I've ordered thru a delivery company twice in the last while. The foods good but, twice there's been a mistake. One mistake ok. But twice in a row there has been a mistake in my order. Not ok! First time I got a chocolate milkshake instead of vanilla. This time I ordered coke zero and got full sugar. I hope you'll pay more attention to making sure your orders are correct. That's the disappointing part. I definitely won't order again.
SM
Sig Moeller
Oct 22, 2025
5.0
Always a great burger 🍔
BP
Benjamin Pitt
Oct 15, 2025
1.0
Horrible experience here. I came here for a lunch break ordered a hot dog and a poutine being the fastest thing to cook. I didn’t tip and in the end I waited almost :20 minutes for a flipping hot dog. Shame on your staff for doing that. Shaming me for no tipping on a $25.05 bill. That’s $3.30 that would’ve been split with the five people working there on your 9th order.
Thank you for treating another working class figure like garbage for 33 cents each.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 770 Gardiners Rd. in Kingston accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours for Five Guys in Kingston?
Five Guys in Kingston is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Kingston offer delivery and pickup services?
Yes, Five Guys offers delivery hours from 11:00 AM to 9:30 PM daily and supports in-store pickup.
How can I customize my order at Five Guys Kingston?
You can customize your burger from over 250,000 combinations and choose from 1,000+ milkshake flavors.
Where can I view the menu or place an order online for Five Guys Kingston?
You can view the menu at https://www.fiveguys.ca/Menu and place an order online at https://fiveguys.order-online.ai/en-CA#/?service=takeout&restoCode=1562.
Is Five Guys Kingston wheelchair accessible and family friendly?
Yes, Five Guys has wheelchair accessible parking, entrance, and restrooms, plus it welcomes children and offers high chairs.
Are there gluten-free options available at Five Guys?
Yes, Five Guys offers sandwiches without buns via wraps or bowls; however, some ingredients contain gluten. Cross-contamination risk exists, so please check their allergen chart for details.
What are some nearby places I can visit when going to Five Guys Kingston?
Nearby places include La-Z-Boy Kingston (home decor retail), Food Basics (discount store), and COBS Bread (bakery and American restaurant).
How can nearby retail stores like La-Z-Boy Kingston and Best Buy complement my visit to Five Guys?
You can enjoy shopping for home decor at La-Z-Boy or electronics at Best Buy and then grab a meal or a milkshake at Five Guys nearby for a convenient and pleasant outing.
Is there a nearby shopping center close to Five Guys Kingston where I can combine dining and entertainment?
Yes, RioCan Centre, which is a shopping center with a cinema, is near Five Guys Kingston, offering shopping and entertainment opportunities before or after your meal.