Five Guys

4.5
1585 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 770 Gardiners Rd. in Kingston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
770 Gardiners Rd., Kingston, ON
K7M 3X9, Canada

Hours

Reviews

4.5
1,585 reviews
5 stars
1,081
4 stars
335
3 stars
87
2 stars
38
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious and well-prepared, with many highlighting the generous portions.

Service Issues

Several reviews noted problems with order accuracy and slow service, particularly during busy times, leading to customer frustration.

Staff Attitude

While many customers appreciated friendly and efficient staff, some reported negative experiences with inattentive or untrained employees.

Cleanliness Concerns

A few reviews mentioned issues with cleanliness in the dining area, including dirty tables and unsanitary practices.

Pricing Feedback

Customers expressed mixed feelings about pricing, with some feeling it was too high for the quality, while others believed it was worth it.
  • BJ
    Barb Johnson
    5 days ago
    5.0
    It was really good.
  • JP
    Jenn Exhausted Pigeon
    Oct 27, 2025
    1.0
    Food is five stars ~ really good, great burgers. BUT~I've ordered thru a delivery company twice in the last while. The foods good but, twice there's been a mistake. One mistake ok. But twice in a row there has been a mistake in my order. Not ok! First time I got a chocolate milkshake instead of vanilla. This time I ordered coke zero and got full sugar. I hope you'll pay more attention to making sure your orders are correct. That's the disappointing part. I definitely won't order again.
  • SM
    Sig Moeller
    Oct 22, 2025
    5.0
    Always a great burger 🍔
  • BP
    Benjamin Pitt
    Oct 15, 2025
    1.0
    Horrible experience here. I came here for a lunch break ordered a hot dog and a poutine being the fastest thing to cook. I didn’t tip and in the end I waited almost :20 minutes for a flipping hot dog. Shame on your staff for doing that. Shaming me for no tipping on a $25.05 bill. That’s $3.30 that would’ve been split with the five people working there on your 9th order. Thank you for treating another working class figure like garbage for 33 cents each.
  • MM
    Manon Cole Myers
    Oct 12, 2025
    5.0
    Awesome burgers!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.