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Dairy Queen Grill & Chill

3.9
(360 reviews)

Business Details

69 Dalton Ave, Kingston, ON
K7K 6C2, Canada
(613) 544-9219
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
69 Dalton Ave, Kingston, ON
K7K 6C2, Canada

Hours

Reviews

3.9
360 reviews
5 stars
176
4 stars
80
3 stars
39
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, with several positive mentions of individual employees.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a significant issue with order accuracy.

Service Speed

While some reviews noted quick service, others mentioned long wait times, especially during busy periods.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as food poisoning and unsatisfactory items.

Drive-Thru Experience

The drive-thru was frequently mentioned as awkward and confusing, with some customers experiencing long waits and unclear signage.
  • DJ
    Daniel Jugoon
    Feb 16, 2026
    5.0
    The people working here all always friendly with us. Very much repeat customers. Thanks!
  • DD
    Dowser Dhaw
    Jan 23, 2026
    5.0
    hannah was amazing!!!
  • DD
    Duygu Deniz
    Jan 23, 2026
    1.0
    Absolutely unacceptable service. The middle-aged woman taking orders at the window was shockingly rude, dismissive, and completely unprofessional. Customers are treated with zero respect, and waiting an unreasonable amount of time is clearly considered normal here. If I knew her name, I would file a formal complaint without hesitation. No one in customer service should speak to people this way it’s clear she lacks even basic communication skills. This place seriously needs to train its staff or replace them. I will never return and do not recommend this place to anyone!👌🏻
  • AM
    Abbie Moore
    Jan 19, 2026
    1.0
    I ordered 4 large Oreo blizzards tonight through delivery service. $9.11 each. 2 came with no Oreo pieces and 2 came loaded. Trying to understand what happened here. Disappointed.
  • BY
    Brock Young
    Jan 12, 2026
    5.0
    Went through the drive thru around 4pm when they seemed to be a little low on staff for the order size I gave, but despite the pressure, and longer wait they still gave unwaveringly exceptional customer service. Food was brilliant and fresh, and honestly better than most fast food places for cheaper. Definitely earned a regular!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen at 69 Dalton Ave, Kingston serve?

Dairy Queen serves soft-serve ice cream, signature shakes, classic burgers, and fries.

Does the Kingston Dairy Queen location offer drive-thru service?

Yes, this Dairy Queen location has a drive-thru for convenient ordering.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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