Burger King

3.2
641 reviews

About

RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 400 Princess St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Kingston, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
400 Princess St, Kingston, ON
K7L 1B8, Canada

Hours

Reviews

3.2
641 reviews
5 stars
217
4 stars
106
3 stars
88
2 stars
58
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff members like Isha and Tina receive praise for their friendliness and efficiency, others are reported as rude and unprofessional.

Food Quality

Food quality varies significantly; while some customers enjoyed fresh and tasty meals, others reported receiving cold or improperly cooked items.

Cleanliness

The restaurant's cleanliness is a concern, with multiple reviews mentioning unsanitary conditions and poorly maintained facilities.

Wait Times

Customers frequently complain about long wait times, both in-store and at the drive-thru, often exacerbated by understaffing.

Management Issues

There are numerous complaints regarding poor management and staff training, leading to inconsistent service and customer dissatisfaction.
  • NG
    NIC G
    Nov 8, 2025
    1.0
    Bought chicken sandwich after work tonight for dinner. First bite, spit out immediately. Tastes like mould/dirt. Had to wipe my tongue with multiple napkins to get taste off. Not sure if bread or chicken old or sandwich dropped on floor and wrapped to service. DISGUSTING!!
  • MG
    Mike “Miybo” Gravelle
    Oct 6, 2025
    4.0
    The food was nice and hot. Made fresh. The service person took a bit more time but greeted us nicely when he came to take our orders. The restaurant itself was clean but on the older side. Parking is behind and very small.
  • PR
    Pascal ROLLY
    Aug 20, 2025
    4.0
    Serveurbcomprehensible avec notre accent français et nous avons même pu échanger et plaisanter avec les employés sur la règle des 30minutes assis maximum
  • RN
    Radhakrishna Nelapatla
    Jun 2, 2025
    5.0
    Honestly Burger King downtown has the best service compared to any other restaurant in kingston. Always a pleasant experience
  • JD
    jamison d
    Nov 27, 2022
    2.0
    Was given this as a chocolate milkshake today ..... I go here everyday I get a chocolate milkshake everyday it is always filled up right into the lid and mixed properly today I got one and the little girl with beige headscarf behind the counter she gives me this and I looked at her stunned and I said I'm missing about a quarter of my milkshake there and it's not mixed either and she goes no that's what you get we have a cup that determines the size and yes it is mixed .... like I haven't bought one there every other day for the last few years .... including 2 last night and 1 the day before ..... Guess the customer is not always right at this place .. but the minimum wage employee who work there a month definitely lost my business..... For you to just flat out tell me I'm wrong and expect this to be okay you need some customer service skills lady I worked in fast food for a long time for you to go and make my shake properly would have taken you less than a minute but instead you'd rather argue with the customer....nice job

Frequently Asked Questions About Burger King

Where is the Burger King located in Kingston, ON?

Burger King is located at 400 Princess St, Kingston, ON, K7L 1B8, Canada.

What are the general opening hours for the Burger King at 400 Princess St?

The Burger King is open daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.