There's a Burger King® restaurant near you at 400 Princess St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Kingston, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Customer experiences with service are mixed; while some staff members like Isha and Tina receive praise for their friendliness and efficiency, others are reported as rude and unprofessional.
Food Quality
Food quality varies significantly; while some customers enjoyed fresh and tasty meals, others reported receiving cold or improperly cooked items.
Cleanliness
The restaurant's cleanliness is a concern, with multiple reviews mentioning unsanitary conditions and poorly maintained facilities.
Wait Times
Customers frequently complain about long wait times, both in-store and at the drive-thru, often exacerbated by understaffing.
Management Issues
There are numerous complaints regarding poor management and staff training, leading to inconsistent service and customer dissatisfaction.
NG
NIC G
Nov 8, 2025
1.0
Bought chicken sandwich after work tonight for dinner. First bite, spit out immediately. Tastes like mould/dirt. Had to wipe my tongue with multiple napkins to get taste off. Not sure if bread or chicken old or sandwich dropped on floor and wrapped to service. DISGUSTING!!
MG
Mike “Miybo” Gravelle
Oct 6, 2025
4.0
The food was nice and hot. Made fresh. The service person took a bit more time but greeted us nicely when he came to take our orders. The restaurant itself was clean but on the older side. Parking is behind and very small.
PR
Pascal ROLLY
Aug 20, 2025
4.0
Serveurbcomprehensible avec notre accent français et nous avons même pu échanger et plaisanter avec les employés sur la règle des 30minutes assis maximum
RN
Radhakrishna Nelapatla
Jun 2, 2025
5.0
Honestly Burger King downtown has the best service compared to any other restaurant in kingston. Always a pleasant experience
JD
jamison d
Nov 27, 2022
2.0
Was given this as a chocolate milkshake today ..... I go here everyday I get a chocolate milkshake everyday it is always filled up right into the lid and mixed properly today I got one and the little girl with beige headscarf behind the counter she gives me this and I looked at her stunned and I said I'm missing about a quarter of my milkshake there and it's not mixed either and she goes no that's what you get we have a cup that determines the size and yes it is mixed .... like I haven't bought one there every other day for the last few years .... including 2 last night and 1 the day before ..... Guess the customer is not always right at this place .. but the minimum wage employee who work there a month definitely lost my business..... For you to just flat out tell me I'm wrong and expect this to be okay you need some customer service skills lady I worked in fast food for a long time for you to go and make my shake properly would have taken you less than a minute but instead you'd rather argue with the customer....nice job
Burger King is located at 400 Princess St, Kingston, ON, K7L 1B8, Canada.
What are the general opening hours for the Burger King at 400 Princess St?
The Burger King is open daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.
Does this Burger King offer drive-thru service?
Yes, the Burger King at 400 Princess St has a drive-thru open from 11:00 AM to 1:00 AM on most days, with extended hours until 2:00 AM on Fridays and Saturdays.
Can I get delivery from this Burger King location?
Yes, delivery service is available. You can order through their store locator website at https://www.burgerking.ca/store-locator/.
What payment methods are accepted at Burger King on Princess St?
They accept American Express, Android Pay, Apple Pay, MasterCard, and Visa.
Does this Burger King have restrooms and is it family-friendly?
Yes, the location has restrooms and welcomes families and children.
Is there dine-in service at this Burger King?
No, this Burger King location does not serve dine-in. It offers takeout, drive-thru, and delivery services.
Which restaurants are near Burger King on Princess St that I might visit before or after?
Nearby restaurants include Mekong Restaurant (Vietnamese and Chinese), Pizza Pizza, Edo Japan (Asian cuisine), and Sushiman Kingston (Sushi).
Are there entertainment venues close to Burger King on Princess St?
Yes, Oddfellows' Hall, a concert venue and community center, and Limestone Music, a music store and venue, are nearby.
Is there a convenient place to grab coffee or tea near Burger King?
Yes, Classics Tea Lounge, a tea room and Japanese restaurant, and Nabi, a coffee shop and smoothie bar, are nearby.