Swiss Chalet

4.3
1215 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Keswick, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
24398 Woodbine Ave., Keswick, ON
L4P 3E9, Canada

Hours

Reviews

4.3
1,215 reviews
5 stars
814
4 stars
192
3 stars
76
2 stars
36
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service provided by multiple servers, particularly Jenn, Katelyn, and Natalie.

Food Quality

The food received positive feedback for being delicious and well-prepared, although there were some complaints about inconsistency in freshness.

Cleanliness

Some customers reported issues with cleanliness at certain tables, indicating a need for better maintenance.

Atmosphere

The restaurant was noted for its welcoming atmosphere and modern amenities, contributing to a pleasant dining experience.
  • RR
    RalliartX
    3 days ago
    2.0
    Nothing more annoying then ordering a family meal and them forgetting the sauce... every time. Missing a bun and sauce in my last order and they also forgot the sauce the last time we got a family meal. 1 line for Harvey's and Swiss chalet pick makes no sense. Stand in line for 10 mins while my food is sitting there getting cold waiting for all the Harvey's orders. Why wouldn't you have a separate line for Swiss chalet and Order pick ups? How do you bag up a chicken meal and forget the sauce!? Good thing we've learned to check before leaving. Then get to line back up again to get my sauce smh. Staff incompetence at its finest.
  • FS
    Foram Soni
    Nov 14, 2025
    1.0
    I’ve had consistently terrible experiences at this Swiss Chalet location in Keswick. The staff is very rude and never helpful. Third-party orders like Skip are almost never ready on time, and every time we go to pick up our order, they claim “somebody already picked it up” and refuse to remake it. We end up wasting 30 minutes or more every visit because of their mistakes. There is zero accountability and no effort from the staff to fix the problem. Extremely disappointing service.
  • RP
    ravi patel
    Nov 14, 2025
    1.0
    Don't go there because all staff is rude and third class restaurant and never they make third party orders and when we asked for always they said someone took it
  • MH
    Maverick H
    Nov 10, 2025
    1.0
    Nahh this place is nasty they let the food drop on the floor then they will give it to you,they have the Swiss chalet sauce right next to the dishes so food go's flying into it when they put dishes in the sink... That's nasty
  • DS
    Danielle van Sertima-Dunn
    Nov 5, 2025
    1.0
    The driver was late and when he dropped off my food. I asked for a no contact delivery and my door was unlocked and he opened my door to put the food inside. I understand that it was raining but he didn't even knock.

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 24398 Woodbine Ave., Keswick offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Keswick's <a href="https://www.swisschalet.com/en/menus/delivery/store-1920/on/keswick/24398-woodbine-ave.html">delivery menu here</a>.

Does Swiss Chalet Keswick offer takeout?

Yes, Swiss Chalet® Keswick offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Keswick's <a href="https://www.swisschalet.com/en/menus/takeout/store-1920/on/keswick/24398-woodbine-ave.html">takeout menu here</a>.