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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.3
(1281 reviews)

Business Details

24398 Woodbine Ave., Keswick, ON
L4P 3E9, Canada
(905) 476-5667

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Keswick, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
24398 Woodbine Ave., Keswick, ON
L4P 3E9, Canada

Hours

Reviews

4.3
1,281 reviews
5 stars
867
4 stars
203
3 stars
77
2 stars
36
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers praised the friendly and attentive service provided by various servers, particularly highlighting Jenn, Katelyn, and Mia.

Food Quality

Most reviews indicated that the food was consistently good, with specific mentions of delicious chicken and other menu items.

Cleanliness Issues

Some customers reported cleanliness issues, particularly with sticky tables, which detracted from their overall experience.

Delivery Problems

A few customers experienced significant delays and issues with their delivery orders, including incorrect items and cold food.
  • LP
    LeeAnn Parkes
    3 days ago
    5.0
    Katelyn was perfectly attentive. Not to little or to much. Katelyns coworker was awesome as well. They worked nicely as a team. Love the new chicken tenders. They are much better than the ones in the past.
  • AM
    A M
    4 days ago
    1.0
    Ordering take out from this location is rarely ever correct, missing sides, missing entries, there always seems to be an error of some sort. The receipts they provide even have check marks beside the items as if they were actually double checked by someone, yet the item is missing. I sent in a message of concern about a year ago. After several more orders for take out, these same problems still exist. Obviously no one has made an effort to eliminate these mistakes. Yes, I have contacted head office, Yes i have spoken with management, but yet here were are, same issues, same mistakes. Forget your generic responses back to reviews. Forget your reference numbers, they mean nothing. For the sake all your other customers, please take initiative and please figure out a solution. 👎🏼
  • NK
    nastya kostyak
    6 days ago
    5.0
    First time coming to this location and oh man im glad that I did. Food was great. Came out hot and fresh. But the real star of the show was Jenn who has to be one of the best servers we've had. Attentive- friendly and such a joy to be served by here. 10/10 will return
  • FF
    Felicia
    Feb 26, 2026
    1.0
    Anytime I order takeout or delivery from this location it’s an absolute disaster. They clearly don’t double check orders or even look at the food they send out. This particular occasion my child’s pizza was burnt to a crisp - literally black on the bottom, and soup and donuts were all missing. So disappointing. And when I call to report the issue it’s blamed on skip the dishes and no resolve is offered.
  • AS
    agam sharma
    Feb 24, 2026
    5.0
    The food is excellent, and the service is even more impressive. The staff is very dedicated and attentive, and Garima consistently goes above and beyond to ensure a great experience. This has become one of my favorite places to eat, and I always enjoy coming here.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 24398 Woodbine Ave., Keswick have a drive-thru?

Yes, Swiss Chalet at 24398 Woodbine Ave., Keswick has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 24398 Woodbine Ave., Keswick offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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