McDonald's

3.6
1362 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
24018 Woodbine Avenue, Keswick, ON
L4P 3E9, Canada

Hours

Reviews

3.6
1,362 reviews
5 stars
485
4 stars
339
3 stars
234
2 stars
91
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly during late-night hours.

Staff Performance

While some staff were praised for their friendliness and helpfulness, others were criticized for rudeness and poor management.

Cleanliness

The cleanliness of the restaurant varied, with some customers noting clean facilities while others reported dirty tables and restrooms.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed fresh and well-prepared meals.

Customer Experience

Overall customer experiences were mixed, with some enjoying their visits while others expressed dissatisfaction with service and management.
  • JJ
    Jay
    Nov 17, 2025
    5.0
    love this mcdonalds, the manager on shift was so kind and didnt stop smiling the entire time (long black hair, male, age idk 25-30?) such a pleasant n friendly experience! 5+5 stars!
  • FF
    Francesco Fazio
    Nov 15, 2025
    1.0
    They always make you wait for your order even in the drive thru and they make mistakes constantly. Very poorly run.
  • AA
    Adib Ahmad
    Oct 24, 2025
    1.0
    Used a coupon overcharged me when I let the worker know he said he would refund it. But after several days never received it. Tyler was his name
  • JL
    Jason L
    Oct 20, 2025
    1.0
    Went to the drive thru at this McDonald’s at 12am placed an order and waited 30 mins in line only for the cashier to tell me that the system is down and the only way to place an order/pay is from the first window to which it wasn’t manned by anyone. The cashier said they weren’t at the first window was because they were dealing with the cars in front of me at the 2nd window.They mentioned that theres nothing they could do and cannot place my order even though they took it earlier. They said that the manager was tired of giving out free food and nothing else can be done. Like what? How is this location being managed? Why didn’t they just go back to the first window place the order and just take my card and pay through there? Why wasn’t there another cashier? Why didn’t the manager come over to explain the situation? Why were the customers before given food for free but not for me? Totally unacceptable. To the owners of this location, please relook at how your team is being managed cause clearly this whole situation was VERY poorly managed and looks like your manager had no idea what they were doing. The cashier was clearly visibly distraught and did not know how to handle the situation, which isn’t entirely their fault but mainly the fault of how the situation was managed.
  • JF
    jovan february
    Oct 19, 2025
    5.0
    Went through the drive through today, and the the worst happened: my car stopped and would not start. The employees went out of their way to help me when they absolutely didn't need to. The booster cables came out and i was out of there pretty quickly. Thanks guys, and sorry to the people who couldn't get their food because i was stuck.

Frequently Asked Questions About McDonald's

What are McDonald's Keswick store hours?

McDonald's in Keswick is open 24 hours a day, 7 days a week.

Does McDonald's Keswick offer delivery?

Delivery is not offered at this location. However, in-store pickup is available.