McDonald's

3.2
261 reviews
Temporarily Closed
Get DirectionsCallWebsite

Business Details

23550 Woodbine Avenue, Keswick, ON
L4P 3E9, Canada
(905) 476-0593
https://www.mcdonalds.com/ca
GoogleFacebook

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
23550 Woodbine Avenue, Keswick, ON
L4P 3E9, Canada

Hours

Reviews

3.2
261 reviews
5 stars
73
4 stars
56
3 stars
40
2 stars
25
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, often waiting over 15 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and poor food handling.

Staff Behavior

Feedback indicated that staff were often rude or unhelpful, contributing to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or poorly prepared items.
  • DP
    Devansh Patel
    Nov 8, 2025
    1.0
    Ordered spicy sandwich, received the regular one and when i requested to change it, had to wait 30+ minutes, lol they just lost the business from me!
  • MS
    Manish Sharma
    Nov 4, 2025
    1.0
    It is the SLOWEST MCD I have ever seen in my life. If you wanna have a coffee here please order it way before your break or lunch because you won't be getting it in less than 15 mins.
  • KR
    Kirk Rodrigues
    Nov 1, 2025
    1.0
    I’m not sure if the owner is not paying more to the workers to keep them showing up but midnight at McDonald’s at this location is a traffic jam,,, please,please,please Mr franchise owner double the staff on the midnight shift, increase the pay so the community can get service and not a waiting game ,, this happens alllllllll the time ,,, I feel bad for these employees.
  • DO
    D O'Brien
    Oct 8, 2025
    2.0
    My wife and myself went through the drive through recently. The lady over the speaker was not clear with English. She continually confused the order after repeating several times. The line up was getting long, customers frustrated. McDonald's fault for putting her in that position.
  • TL
    Thomas Liger-Belair
    Sep 20, 2025
    1.0
    This review is for a food item, not the location or service received, but this is where I tried it. I ordered my first mcVeggy sandwich to see what it was like. I eat meat as well, but I like vegetarian options and order them often at A&W. McDonald's, this sandwich is slop. No effort whatsoever in making something people will actually enjoy. I bet this gets discontinued fast. I get McDonald's daily for coffee only, and this won't help change that. It's abysmal. Some mayo and chopped lettuce and that's it. And a patty that has poor texture and flavor. For the same money I can buy an A&W crispy veggie burger and it has a nice bun, actual lettuce pieces, tomato, onions, mayo and the best freaking veggie patty I've ever had. The texture is great, you can see the vegetable pieces inside and the flavor is great. Night and day for the same price and equivalent product. Does McDonald's corporate and their food scientist/chefs not realize how bad they are at their jobs? Go eat a crispy veggie at A&W. Your food is garbage. I'll stick with your coffee and cookies for now, can't eat mcSlop anymore.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 23550 Woodbine Avenue in Keswick?

McDonald's is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location offer drive-through service?

No, the drive-through is closed every day at this location.