Numerous customers reported extremely slow service, often waiting over 15 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Friendliness
While some customers praised individual staff members for their friendliness, others reported rude behavior and poor customer service overall.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and poor maintenance of the dining area.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
CD
Cali Dias
4 days ago
1.0
I’m very disappointed with my recent visit to McDonald’s. The store was extremely dirty — trash bins were overflowing, tables were not wiped down, and there was soda spilled across the floor and counters. It did not feel clean or welcoming at all.
Several employees were standing around talking while customers were waiting to be served. What made it worse was that their conversation was inappropriate and clearly audible to everyone nearby, including families. That kind of behavior is unprofessional and uncomfortable for customers.
I understand that places can get busy, but cleanliness, professionalism, and respectful conduct should always be a priority. I hope management takes steps to address these issues.
SJ
sara johnston
Jan 14, 2026
5.0
Amy is always friendly at the window, and she’s the best part of my morning!!! …plus, the coffee is always fresh and delicious!!!😋
LM
Laura Merlin
Dec 6, 2025
1.0
Waited 15 minutes this morning for 2 coffees and only walked out with one. Very understaffed location. Save yourself the hassle and time and go someplace else - or better yet , make your own coffee at home and save time and money. Will not be going back here.
DP
Devansh Patel
Nov 8, 2025
1.0
Ordered spicy sandwich, received the regular one and when i requested to change it, had to wait 30+ minutes, lol they just lost the business from me!
MS
Manish Sharma
Nov 4, 2025
1.0
It is the SLOWEST MCD I have ever seen in my life. If you wanna have a coffee here please order it way before your break or lunch because you won't be getting it in less than 15 mins.
What are the operating hours of McDonald's at 23550 Woodbine Avenue in Keswick?
McDonald's is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-through service?
No, the drive-through is closed every day at this location.
Can I order food for delivery or pickup from this McDonald's?
Yes, McDonald's offers both in-store pickup and delivery services.
What types of meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's in Keswick?
They accept American Express, cash, Discover, MasterCard, and Visa.
Can families and children dine comfortably at this McDonald's?
Yes, the restaurant welcomes families and children and offers a children's menu.
Is this McDonald's location casual in dress code?
Yes, the attire at this McDonald's is casual.
Are there any nearby places where I can shop or access financial services after dining at McDonald's?
Yes, the Keswick Marketplace shopping center, Scotiabank, and Western Union are nearby for shopping and financial services.
If I need medical services near McDonald's, where can I go?
You can visit the Jack Nathan Health Medical Centre, WELL Health Medical Centres - Keswick, or Dawson Dental Keswick located nearby.
Where can I find beauty and spa services close to this McDonald's?
Nearby options include Regal Nails, Salon & Spa, Regal Nails, and SmartStyle hair salon.
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