KFC

2.9
564 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
236 Dovedale Drive, Building C, unit 1,, Keswick, ON
L4P 3E9, Canada

Hours

Reviews

2.9
564 reviews
5 stars
203
4 stars
37
3 stars
48
2 stars
39
1 star
237

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often soggy, greasy, or overcooked, with several instances of receiving cold or stale items.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and long wait times, although some positive experiences were noted.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Management Issues

Frequent mentions of poor management practices, including understaffing and lack of proper training for employees, contributed to negative experiences.

Value for Money

Customers expressed dissatisfaction with pricing, feeling that the quality of food did not justify the cost, and some reported being charged for items not received.
  • MS
    Mukul Singh
    4 days ago
    5.0
    The atmosphere is very positive and heartwarming. The service is much better than expected from other restaurants with friendly staff. The food is always fresh. I always love to go there and eat food for this wonderful experience.
  • DY
    Dana Yake
    4 days ago
    1.0
    Went yesterday, Nov.19/25, man said something inaudible at the speaker, gave my order, drove up, very rude people, probably TFWs, paid 31.00 for 3 piece and a Sammy, no napkins, no thank you, threw the bag in my window. The owner should hire Canadians, I won't be back, oh and the chicken and sandwich, Meh, nothing really good here! 😐
  • MC
    Mikhail Carva
    Nov 7, 2025
    1.0
    Disgusting customer service. Went in to pick up my order, no employees at the counter. Waited for 10 min and then the lady comes to ask me ‘what’. Anyway, picked up my order and went home and realized they messed up my order. Came back. The guy who claimed to be the manager now comes to deal with the situation, makes a new burger for me but demands the old one back because he wanted to discard it according to the store policy. There wasn’t anything wrong with the burger, it’s just that he didn’t make the correct one. Did not give it to him because I doubt it would have been discarded but rather resold..
  • RR
    robandkait
    Nov 4, 2025
    1.0
    These people are absolutely disgusting. I go in all the menus are half on and this guy behind the counter is standing there squirting ketchup on a drumstick. Looks at me. Mouth full. UBER? What is wrong with people
  • CR
    Conner Roy
    Oct 31, 2025
    1.0
    Rude counter service and even worse chicken. Greeted with "what?" And it was downhill from there. I opened up the bucket and the pieces seems as if they came out of a pail of water. Skin was so soggy and falling off, looked like a bucket of dog food. I lost my appetite and ate leftovers in the fridge. A complete waste of $50

Frequently Asked Questions About KFC

What are the operating hours of KFC in Keswick, ON?

KFC in Keswick, ON is open daily from 10:30 AM to 10:00 PM.

Where is KFC located in Keswick?

KFC is located at 236 Dovedale Drive, Building C, unit 1, Keswick, ON L4P 3E9, Canada.