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KFC

2.8
(538 reviews)
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Business Details

236 Dovedale Drive, Building C, unit 1,, Keswick, ON
L4P 3E9, Canada
(905) 476-2060
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
236 Dovedale Drive, Building C, unit 1,, Keswick, ON
L4P 3E9, Canada

Hours

Reviews

2.8
538 reviews
5 stars
173
4 stars
39
3 stars
48
2 stars
39
1 star
239

What are people saying?

AI-generated from recent customer reviews

Food Quality

There are numerous complaints about food quality, including issues with overcooked, soggy, and stale items, as well as reports of food safety concerns leading to illness.

Customer Service

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor service, including long wait times and order mistakes.

Cleanliness

Several reviews mention unsanitary conditions, particularly in the bathrooms and food preparation areas, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management practices, including understaffing and inadequate training, leading to slow service and customer dissatisfaction.
  • KS
    Kiran sanghera
    Feb 6, 2026
    5.0
    Great customer service by the team. The food was fresh, warm and on time.
  • RS
    Rajandeep Singh
    Feb 6, 2026
    5.0
    Brilliant Service, awesome staff, good food, neat and clean
  • RD
    rajan dhanju
    Feb 6, 2026
    5.0
    The staff was too good . The way of talking was very polite Whenever I visit this location they serve fresh food . Must recommend to everyone.
  • RR
    Rory
    Jan 31, 2026
    5.0
    No idea why the ratings here are so bad. I was greeted warmly by a sweet lady, service was fast and food was good! Also, very clean bathrooms!
  • SB
    Skarlet B
    Jan 16, 2026
    1.0
    I’m genuinely concerned about food safety at this location. Shortly after eating here, I became sick, which is unacceptable. The food was extremely over-salted, and the sauces tasted spoiled. Overall, the quality was very poor, and it felt like basic food-handling standards were not being followed. This location urgently needs a health inspection and better oversight. Customers should not be getting sick from eating fast food. I will not be returning and would strongly caution others until food safety and quality improve.
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Brand Certified Facts from KFC

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Certified March 01, 2026Yext Knowledge Graph
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