Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.0
578 reviews
5 stars
162
4 stars
96
3 stars
78
2 stars
64
1 star
178
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables, bathrooms, and overall lack of hygiene.
Service Quality
Customers frequently reported poor service, including rude staff, slow response times, and lack of attention to orders.
Product Quality
Many customers expressed disappointment with the quality of food and ice cream, noting issues like melted products, incorrect orders, and unsatisfactory taste.
Pricing Issues
Several reviews mentioned that prices were higher than other locations, with some customers feeling that the quality did not justify the cost.
Customer Experience
Overall, many customers felt that their experiences were negative, citing a lack of customer care and poor management as contributing factors.
- KDKim Day1 day ago2.0Got 2 treat pizzas for my sons birthday. Very inconsistent quality. One has a decent amount of ice cream and toppings, the other one has barely any ice cream and and minimal toppings. $30 each and such a rip off. Naturally you can't tell how crappy the product is until you get it home. Never again. This is such a disappointment.
- DBDan B4 days ago1.0I’m not quick to leave a bad review but man this place takes the cake for the worst service! I’ve been here many times and every time it’s terrible! Horrible food every thing is way over priced I mean a mini blizzard the smallest one they offer is 9 bucks hahaha I just stood in there for 10 minutes while the young lady working there just stood there looking at a cake she just made and wouldn’t even look at me so I walked out lol great place 👍
- JOJeff's Opinions/ReviewsOct 30, 20251.0I work next door to the restaurant I asked them to put on a small fries and then I'd walk over and pay for it after I locked up my store. They refused to do it. So much for good neighbors!
- MMmholyomeOct 19, 20254.0Parking here must be a hassle when it's busy. Very slanted parking lot. Lights flickered a fair bit. Service was on the slow side, however the treats we ordered were great. Go with a few minutes to wait on your schedule and you'll be happier in the end.
- LHLinda HannahOct 17, 20253.0Bad parking lot. Expensive to.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Keswick offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, burgers, fries, and other fast-food items.
What are the operating hours of Dairy Queen Grill & Chill in Keswick?
The restaurant is open Monday to Friday from 11:30 AM to 11:30 PM, and on Saturday and Sunday from 11:15 AM to 11:30 PM.
Does Dairy Queen Grill & Chill in Keswick have seating available?
Yes, the location offers seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
Can I order birthday cakes or ice cream cakes from Dairy Queen Grill & Chill?
Yes, you can order ice cream cakes and birthday cakes through DQCakes.com.
How can I benefit from exclusive deals at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals.
Where is Dairy Queen Grill & Chill located in Keswick?
It is located at 482 Queensway, South, Unit #1, Keswick, ON L4P 2E3, Canada.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Auntie M's Closet for women's clothing, Keswick Home Furniture for shopping, and Turkey Shoot Brewing Co. for craft beers.
Are there other fast food options near Dairy Queen Grill & Chill in Keswick?
Yes, Pizza Hut and Pizza Pizza are nearby options if you're looking for different fast food choices.
How can nearby auto services and dealerships assist customers visiting Dairy Queen Grill & Chill?
Customers can conveniently visit nearby automotive dealers like Jeep Canada and S & B Keswick Motors for vehicle needs while enjoying a meal at Dairy Queen.