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McDonald's

3.3
(453 reviews)

Business Details

240 Government Road, Kapuskasing, ON
P5N 2X2, Canada
(705) 335-6922
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
240 Government Road, Kapuskasing, ON
P5N 2X2, Canada

Hours

Reviews

3.3
453 reviews
5 stars
131
4 stars
99
3 stars
84
2 stars
51
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers reported frequent issues with order accuracy, including missing items and incorrect modifications.

Cleanliness

While some customers praised the cleanliness of the location, others reported dirty tables and bathrooms.

Food Quality

Mixed feedback on food quality, with some praising fresh and hot items, while others experienced cold or poorly prepared food.
  • AA
    Alex
    Feb 17, 2026
    1.0
    Only place open late and idk if it’s because I’m not fluent in French but they’ve never once gotten my order right, I’m here for work and the restaurant options are limited to begin with. Constantly getting medium fries when I pay for large and the instructions being missed on the burger/sandwhich
  • VV
    Vikram Saini (vikram)
    Feb 6, 2026
    1.0
    Very disappointed with the customer service at this McDonald’s. I placed an online order for a meal that included a McVeggie Poutine and a drink. When I reached the store around 11:15 PM (the store closes at 12 AM), the employee told me they don’t have poutine. If they don’t have the item, why was my order accepted on the app? I paid extra for poutine, but the employee said they could give me fries instead, which is not what I ordered. Then he told me to cancel the order myself and pay again, even though the app was showing cancellation issues. Eventually, the order got cancelled, but the whole process was frustrating and unprofessional. On top of that, during pickup I asked for ketchup and they didn’t give it. I had to go through the drive-thru again just to get ketchup. The employee attitude clearly felt like they just wanted to close early. If the store closes at 12 AM, then everything should be available until that time. Shutting things down early and treating customers like this is unacceptable. Very poor experience. I won’t be visiting this location again unless service improves.
  • VH
    Vivian Hubley
    Dec 9, 2025
    5.0
    Good food location for a quick bite
  • MM
    Mike Mike
    Nov 23, 2025
    5.0
    This is the best location in a 500km radius. Never get custom orders wrong, always quick and somehow, the food is better quality than other locations.
  • MH
    Max H
    Nov 9, 2025
    1.0
    Durka durka

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Kapuskasing?

McDonald's in Kapuskasing operates daily from 5:00 AM to 11:00 PM, with extended hours until 11:59 PM on Fridays and Saturdays.

When is the drive-through service available?

The drive-through at McDonald's Kapuskasing is open every day from 5:00 AM to 11:00 PM, and until 11:59 PM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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