Location.com logo
Rotisserie Chicken
Brand Certified

Swiss Chalet

4.0
(1631 reviews)

Business Details

653 Terry Fox Dr, Kanata, ON
K2L 4E7, Canada
(613) 831-8400

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Kanata, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
653 Terry Fox Dr, Kanata, ON
K2L 4E7, Canada

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.0
1,631 reviews
5 stars
805
4 stars
410
3 stars
159
2 stars
83
1 star
174
  • KM
    Kayla Marie
    5 days ago
    5.0
    Marie was a very nice server. She went above and beyond. We will be back sooner because of her. Thank you.
  • SF
    Scott Featherston
    Mar 30, 2026
    4.0
    Marie was by far the hardest worker in the restaurant, and she was a friendly face! However the food left a bit to be desired, both the chicken and ribs were overcooked and dry. But most of the time when we come to this location the service is fast and the food is hot.
  • KH
    Kim Hickman
    Mar 27, 2026
    1.0
    Outside on Thrusday March 26th we arrived right at a 11am, right beside the door you go in the garbage can was overflowing, you could tell nobody empty the night before. It smelled horrible. Then I took my mom in we ordered for her because this was her meal out from nursing home. She said food was ok we asked for 1 fish because they are so big we got 2, we both ordered a drink each which is almost $4.00 each. But we never seen our server she was running around crazy because a bus load of seniors showed up with 2 servers it was disgusting. Never ever will we ever return. Tables were not wiped down your arms stuck to the table I went out to get my hand sanitizer it’s was so disgusting. Whoever the manager is they fail in all of it. Garbage outside all over the ground, the smell was horrible, not enough staff. Very very outdated it needs to be torn down and replaced nothing can boost this place up.
  • BB
    Brandon
    Mar 25, 2026
    5.0
    I came here last Wednesday for the spectacular Kids Eat Free promotion, and had amazing food and service by Taylor. Our food came quick, was hot and delicious, and Taylor’s friendly service made my Swiss Chalet service amazing. I have a feeling we’re going to be Wednesday regulars now!
  • AA
    Allan Alcantara
    Mar 8, 2026
    2.0
    I don't normally like to write bad reviews on restaurants, especially as I used to be in that industry and I recognize how hard it is to work in. But this evening my wife and I had what I can only call a very hostile experience. We come to this particular Swiss Chalet regularly, and up to now it has always been a pleasurable dining experience. However, this time it was not. The food was good as usual, and the service from our waitress was also good. But the host / manager - a tall, white-haired, burly guy - was nothing short of of ornery and cantankerous, both on the way in and especially on the way out. We have no idea what we did to piss this guy off, but wow was he ever mean and disrespectful. Swiss Chalet, you can do better than this...

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 653 Terry Fox Dr, Kanata have a drive-thru?

Yes, Swiss Chalet at 653 Terry Fox Dr, Kanata has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 653 Terry Fox Dr, Kanata offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: