Brand Certified
Thai Express
3.8(312 reviews)
Certified by Thai Express • Feb 22, 2026
Business Details
5507 Hazeldean Rd, Kanata, ON
K2S 0P5, Canada
Certified by Thai Express • Feb 22, 2026
(613) 836-4446
Certified by Thai Express • Feb 22, 2026
About
Certified by Thai Express • Feb 22, 2026
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Certified by Thai Express • Feb 22, 2026
Hours
Certified by Thai Express • Feb 22, 2026
Reviews
3.8
312 reviews
5 stars
157
4 stars
60
3 stars
23
2 stars
23
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported a decline in food quality, with issues such as undercooked chicken, poor flavor, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for responses.
Portion Sizes
Several customers noted that portion sizes have decreased significantly compared to previous visits, leading to dissatisfaction.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported issues such as dirty bathrooms and unsanitary food handling.
Pricing Concerns
Many reviews mentioned that prices have increased while quality and portion sizes have decreased, leading to perceptions of poor value.
- DTD TahFeb 12, 20261.0This has got to be the worst Thai express location ever! The battered chicken is stale and gross. The veggies are different than other locations and the sauce was really bland. I got the exact same order from the Merivale location last week…. It was so good that I wanted to get it again but the difference in quality between the two locations was unbelievable. They also charged me extra to have it in a bowl instead of a box which is outrageous for the quality of food they are giving people. The other location does not charge extra for a bowl.
- LCLauren CostanzoFeb 11, 20265.0I’ve been coming to this Thai express for a decade now and the food is always 10/10! The staff is very friendly.
- CWCindy WUFeb 9, 20265.0This is the restaurant where we have the most choices when dining out. We love beef fried noodles and soup noodles here.
- WMwe like men very muchFeb 6, 20265.0Thai Express didn’t just feed me, they changed my timeline. One bite in and I swear my soul briefly left my body to do a lap around Bangkok before coming back enlightened. The pad thai? Illegal levels of flavor. The spice? Not just spicy — motivational. I’m convinced the noodles were hand-blessed by a Thai grandma with 40 years of experience and zero mercy. Portions are generous, prices are chill, and the food hits harder than your favorite song at full volume. Every ingredient showed up ready to perform like it was the finals of a cooking World Cup. Even the smell alone had me smiling like an idiot. If you’re thinking “eh, maybe Thai Express,” stop thinking. Go. Run. Sprint. Treat yourself. This place is a certified flavor factory and I will 100% be back pretending it’s my first time every time.
- MAMaya Ben AmarFeb 6, 20265.0Stopped over there after work just to grab a few spring rolls. Food was fresh and tasty! Exactly what I needed!
Frequently Asked Questions About Thai Express
What type of cuisine does Thai Express Restaurant Kanata specialize in?
Thai Express Restaurant Kanata specializes in authentic Thai cuisine made with fresh ingredients and bold flavors.
What are the opening hours of Thai Express Restaurant Kanata?
The restaurant is open Monday to Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Where is Thai Express Restaurant Kanata located?
It is located at 5507 Hazeldean Rd, Grant Crossing, Kanata, ON K2S 0P5, Canada.
What payment methods are accepted at Thai Express Restaurant Kanata?
They accept cash and contactless payment options.
How can I contact Thai Express Restaurant Kanata?
You can contact them by phone at +1 613-836-4446.
Does Thai Express Restaurant Kanata offer any special menu options?
Yes, they offer a Discovery Menu with a different dish each day at a special price.
What are some nearby restaurants I can visit before or after dining at Thai Express Restaurant Kanata?
Nearby restaurants include Five Guys for burgers, Mr Shawarma for Middle Eastern sandwiches, and Kal's Place for Italian-style pizza.
Are there any nearby coffee shops near Thai Express Restaurant Kanata?
Yes, Café Van Houtte is a nearby coffee shop where you can enjoy a coffee before or after your meal.
Which nearby places can help with banking or financial services when visiting Thai Express Restaurant Kanata?
CIBC is a nearby bank offering financial services conveniently located close to Thai Express Restaurant Kanata.
Are there nearby shopping or beauty service options near Thai Express Restaurant Kanata?
Yes, Sally Beauty and Reflections II Hair Designers & Spa offer beauty products and services nearby.
Brand Certified Facts from Thai Express
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Certified February 22, 2026Yext Knowledge Graph
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