Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Kanata, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,560 reviews
5 stars
754
4 stars
397
3 stars
158
2 stars
81
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, particularly highlighting servers like Marie and Agnes for their attentiveness and friendliness.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others reported issues such as cold food, small portions, and incorrect orders.
Atmosphere
Several reviews mentioned discomfort due to temperature issues in the restaurant, with some diners feeling too hot or cold during their visit.
Order Accuracy
Multiple customers expressed frustration with missing items in their orders, both for dine-in and delivery, indicating a need for better order management.
- AHAlex Henderson1 day ago5.0Maree was amazing at ensuring our meal was super relaxing. The new Chicken Parm was amazing as well. Comfort food done right, and their drive thru is always amazing from a long shift at work.
- PGPatrick Gorman2 days ago1.0Waited 30 minutes for my chicken stir fry at drive thru and three orders of chicken on a Kizer. Get home and the gravey is the wrong gravy and my stir-fry honesty barley any chicken and the chicken that's in there is off. By off I mean tastes rotten and has a bad smell. I don't understand how they keep open im very disappointed paying 83 dollars for a dinner I can't even eat. Will never give Swiss chalet my hard earned money every again. Shame on the staff you should be fired.
- PVPaulette Valcourt3 days ago5.0We had the most attentive server last night.She was friendly informative and went over and above. We were at the location at 653 Terry Fox Drive in Kanata.Taylor C.served us and we will definitely be back.
- MSMarc Soucie4 days ago5.0We go out of our way to come to the location in particular. The service is always great , food and atmosphere is excellent. The restaurant is always clean and it is a busy place so you have to get there earlier than normal . This hostess and servers are always great , friendly and on the ball in particular Marie who has been our server many many times and she has a great personality and is always prompt and efficient with service. Thank you
- TBTimothy Brazeau6 days ago1.0We are from Renfrew and stop in here for lunch, worst meal I ever had we both could eat our meal it was that bad . Fries were burnt . Never go back and will never recommend Waite 1meal for our meal.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 653 Terry Fox Dr, Kanata have a drive-thru?
Yes, Swiss Chalet at 653 Terry Fox Dr, Kanata has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 653 Terry Fox Dr, Kanata offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Kanata have a patio?
Yes, Swiss Chalet at 653 Terry Fox Dr, Kanata has a patio for dining, open based on weather conditions.
What are the opening hours of Swiss Chalet at 653 Terry Fox Dr, Kanata?
Swiss Chalet Kanata is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Kanata offer delivery services?
Yes, you can order delivery online via their website or mobile app, with a special $5 off your first order of $40 or more when using the app.
Can I place takeout orders ahead of time at Swiss Chalet Kanata?
Yes, Swiss Chalet Kanata allows online and app orders for takeout with options including curbside and in-restaurant pickup.
Is there a drive-thru service available at Swiss Chalet Kanata?
Yes, the Kanata location has a drive-thru for customers to enjoy Chalet favorites conveniently without leaving their cars.
Does Swiss Chalet Kanata provide a patio for outdoor dining?
Yes, there is a patio available for dining, open depending on weather conditions.
Are vegetarian or gluten-friendly options available at Swiss Chalet Kanata?
Yes, vegetarian options are available and detailed in their Nutrition & Allergy Guide, though they do not guarantee allergen-free preparation due to possible cross contamination.
What nearby restaurants are close to Swiss Chalet Kanata?
Nearby you can find D'Arcy McGee's, East Side Mario’s, and Mandarin Garden Sushi & Buffet, offering a variety of dining options from Irish pub fare to Italian and Chinese cuisine.
Can I explore any entertainment venues near Swiss Chalet Kanata?
Yes, you can visit Kanata Theatre and Ron Maslin Playhouse nearby for theatre shows and concerts to enjoy before or after your meal.
Where can I find automotive services close to Swiss Chalet Kanata?
There are several automotive service options nearby including AAA Kavtech Inc, Assured Automotive, and Carstar for repairs, detailing, and maintenance.
How can I order from Swiss Chalet Kanata online?
You can order online at https://order.swisschalet.com/?store=1764 or download the Swiss Chalet mobile app from the App Store or Google Play to access exclusive deals and easy ordering.