Brand Certified
Subway
4.2(353 reviews)
Certified by Subway • Mar 01, 2026
Business Details
300 Earl Grey Dr, Kanata, ON
K2T 1B9, Canada
Certified by Subway • Mar 01, 2026
(613) 599-9522
Certified by Subway • Mar 01, 2026
http://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kanata Subway® Restaurant at 300 Earl Grey Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
4.2
353 reviews
5 stars
233
4 stars
58
3 stars
16
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the friendly and attentive staff, there were significant complaints about rude service and lack of accountability during order issues.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Food Quality
Customers generally enjoyed the freshness and taste of the food, although there were some reports of inconsistency in portion sizes and preparation.
Order Accuracy
Several reviews highlighted issues with order accuracy, including incorrect items and preparation methods, leading to customer dissatisfaction.
- JWJudith WilliamsFeb 21, 20264.0Very clean and the food is fresh. The staff are friendly.
- RRRishabhFeb 20, 20261.0Absolutely unacceptable experience. I placed a mobile order that showed a specific ready time in the app. I arrived at the store right around that time and politely asked if my order was ready. The employee at the till responded in a dismissive and rude tone, mumbled something about it being ready soon, and offered no apology or clear timeline. After waiting another 10–15 minutes, I asked again. This time I was told it was “just getting ready.” At that point, over 40 minutes had passed since I placed the order. That completely defeats the purpose of ordering ahead. What made the situation worse was the attitude. While finally preparing my order, the employee was chatting with a coworker and appeared to be making comments about me. It felt unprofessional and disrespectful. When the food was handed to me, it was done abruptly without any courtesy or acknowledgment of the delay. No apology. No accountability. No customer service. Mobile ordering only works if it’s actually honored. This was one of the worst service experiences I’ve had, and based on this visit, I would not return to this location.
- HAHamzah AlmousaJan 28, 20265.0Very nice place nice service by aleena
- MImtv indiaNov 25, 20251.0I did online order for 2 veggie footlong, it will take them 40 minutes to makr
- BLBen LavalleeNov 23, 20251.0I ordered from here on Uber and they made two of our subs the same when they were supposed to be different. The issue is that due to allergies one sub could not be eaten by myself. The item was non-refundable on Uber though the staff assured me it was. I don't want to be leaving this review but unfortunately the lack of care and attention to detail made me want to warn others about this location.
Frequently Asked Questions About Subway
What are the operating hours of the Subway restaurant at Kanata Centrum Shp Centre?
The Subway at 300 Earl Grey Dr is open Monday to Wednesday from 7:00 AM to 11:00 PM, Thursday to Saturday from 7:00 AM to midnight, and Sunday from 8:00 AM to 11:00 PM.
Does this Subway location offer pickup options?
Yes, the Subway offers both in-store pickup and curbside pickup services for your convenience.
Can I order catering from this Subway?
Yes, this Subway location provides catering services to meet your event needs.
What types of meals are served at this Subway?
The Subway serves breakfast, lunch, and dinner.
What payment methods are accepted at this Subway?
They accept American Express, Discover, Mastercard, and Visa cards.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-ca/restaurant/13794-0/menu
Does this Subway location allow dining inside the restaurant?
Yes, this Subway serves dine-in customers as well as takeout.
What nearby stores can I visit if I'm shopping around Kanata Centrum Shp Centre?
Nearby, you can visit Sparko, a sporting goods and shoe store, or Pet Valu, a pet store and fishmonger, for additional shopping options.
Are there any sports clubs near the Subway in Kanata?
Yes, the Kanata Dragons AC sports club and league is located nearby, which could be a great place to visit before or after your meal.
What professional services are close to the Subway at Kanata Centrum Shp Centre?
Nearby professional services include LeanZiX and EverLine Coatings and Services, which offer various professional and contractor services.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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