Business Details
About
RestaurantFamily Style RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out RestaurantAmerican RestaurantCanadian RestaurantPizza RestaurantRecipe Unlimited
At East Side Mario's Kanata we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.0
1,463 reviews
5 stars
645
4 stars
437
3 stars
199
2 stars
76
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from various servers, highlighting specific staff members who made their dining experiences enjoyable.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food quality, including issues with freshness and portion sizes.
Management Issues
Several reviews mentioned poor management responses to customer complaints and a lack of empathy, leading to negative dining experiences.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some customers enjoying the ambiance while others found it noisy or uncomfortable.
Customer Experience
Overall, experiences varied widely, with some customers expressing strong dissatisfaction due to service and food issues, while others had positive experiences.
- CRCarter Rombouts3 days ago2.0I don't know why I bother writing reviews for chain restaurants because. We know, the food comes in bags and is heated up, the franchises are cut and paste all around Canada. It is stupid food. East Side Mario's was my favourite restaurant when I was a kid. I loved this location too, for it's homey New York Italian aesthetic and endless garlic bread. Too much has changed. I will never forgive the great Cara/Recipe makeover of 2018 when the company rebranded itself and all its restaurants, sterilizing them in the name of refinement. This place sucks now. There is really no reason to ever go here.
- DCDavid ChewDec 21, 20254.0My sister's birthday and we all enjoyed our experience.
- TBThomas BrowningDec 13, 20255.0We just left here and the first thing I did when I arrived home was to sit down to write this review. We were a party of 4 and arrived to a line up. We were told it would be approximately a 30 minute wait but we were seated in less than 10 minutes. So far so good. Then we met our server, Afton, and our visit got much better. She was pleasant, accommodating, efficient, answered all of many questions with a smile. Nothing was too much to ask. We all agreed that she was one of the best servers we had ever met, and weez old so we know what what weez talking about! The food was fresh, plentiful, and served hot with a 😃. It is so true that one person can make or break a night. We were fortunate and are grateful for our experience. Without a doubt we will be back and we sincerely hope we get to see Afton again!
- BBBarber BeefcakeDec 7, 20255.0Had an excellent meal right before a Sens game. Our server Nadim was extremely helpful, polite and friendly which made the dining experience fantastic. The food was hot, fresh and very tasty. I had some questions that the manager was very nice to deal with as well. We will definitely be going back.
- KHKim HickmanNov 27, 20251.0We normally go to Bells Corners but today we did Kanata. The salad came in this small see through container and it was filled with rotting lettuce, it was disgusting I wouldn’t feed my dog this, the only thing was good was the hot pepper and onions. It looked like they took the worst of salads and put in ours. My favourite part of East side Mario’s salad but this was truly disgusting. And in Bells Corners they put our salad in one of the red containers not Kanata. I normally eat at East side Mario’s once a week but I will never ever go to Kanata again. For $28.00 I wouldn’t give you $5.00. Whoever made the salad and let that container go out tonight should be fired. If I get sick tonight they will hear from me. Don’t ever get take out in Kanata. I guess they think nobody will complain for take out. I’m ashamed of them and the staff better get a good talking to because I wouldn’t be surprised if someone didn’t spit in our food or worse.
Frequently Asked Questions About East Side Mario's
Is East Side Mario's Kanata Canadian owned?
Yes, East Side Mario's located at 651 Terry Fox Drive in Kanata is a proudly Canadian owned by operated by local Canadian franchisees.
Does East Side Mario's Kanata accept reservations?
Yes, East Side Mario's Kanata accepts reservations. You can make one through their website.
What are the opening hours of East Side Mario's Kanata?
East Side Mario's Kanata is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does East Side Mario's Kanata offer takeout and delivery services?
Yes, East Side Mario's Kanata offers in-store pickup, delivery, and same-day delivery services for your convenience.
What type of cuisine does East Side Mario's Kanata serve?
They serve Italian-American inspired comfort food classics including Chicken Parmigiana, Spaghetti and Meatballs, pizzas, calzones, and more.
Are there any special dine-in or online deals available at East Side Mario's Kanata?
Yes, the restaurant offers dine-in deals, online takeout deals including discounts on first in-app purchases, and happy hour drink specials every day.
Is East Side Mario's Kanata family-friendly?
Yes, East Side Mario's Kanata welcomes families and offers a children's menu, high chairs, and changing tables for your convenience.
Does East Side Mario's Kanata serve alcohol?
Yes, they serve a variety of alcoholic beverages including beer, wine, cocktails, and domestic draughts as part of their drink menu.
What are some nearby dining options around East Side Mario's Kanata?
Nearby dining options include A&W Canada for burgers and fast food, Swiss Chalet for barbecue and American cuisine, and Mandarin Garden Sushi & Buffet for Chinese and sushi buffet.
What nearby entertainment venues can I visit before or after dining at East Side Mario's Kanata?
You can visit Kanata Theatre and Ron Maslin Playhouse for arts and entertainment, or Pat Okane Field for outdoor activities nearby.
Are there convenient services nearby East Side Mario's Kanata for travel or vehicle needs?
Yes, nearby you can find car rental agencies such as Budget Car Rental and Avis Rent A Car, as well as automotive repair shops like UniglassPlus and AAA Kavtech Inc.