Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
790 reviews
5 stars
361
4 stars
246
3 stars
97
2 stars
32
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while some report friendly and efficient service, others mention rude or unhelpful behavior.
Food Quality
The quality of food is inconsistent; while many enjoy the ice cream and cakes, there are complaints about poorly made burgers and missing toppings.
Cleanliness
The restaurant is generally reported as clean, but there are instances of unsanitary conditions noted by customers.
Customer Loyalty
Many customers express strong loyalty to this DQ location, often returning for the ice cream and cakes, despite some negative experiences.
Value for Money
Some customers feel that prices are high for the portion sizes and quality of food, leading to dissatisfaction.
- KLKatrina L1 day ago4.0I really enjoy visiting this Dairy Queen. I appreciate that they’re committed to inclusive hiring and creating opportunities for people on the autism spectrum. It gives the location a really warm, unique atmosphere, and the service is always kind as Greg and his team try their best.
- AAARoC2J Adventures (ARoC2J)Nov 15, 20255.0We go every weekend, staff are usually very friendly and efficient, never too busy when we go.
- BABahtiyar Rıfat ArslanNov 11, 20251.0Went to this Dairy Queen today and had to wait over 20 minutes in the drive thru, which is ridiculous for a fast food restaurant. There were only two employees working, and even though they were doing their best and were polite and friendly, it was clear they were completely overwhelmed. The place was busy, and management should have made sure they had more staff scheduled. I really felt bad for the workers because they were trying hard, but this location needs better staffing and organization. The long wait time makes it hard to justify coming back until things improve.
- PSPrasath SarmaNov 9, 20254.0Nice place to get dessert, love the fact it was open late-midnight.
- AAALI Al AmeenNov 7, 20255.0Very fast nice stuff good service
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Kanata?
Dairy Queen Grill & Chill in Kanata is open from 10:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Does this Dairy Queen location have a drive-thru service?
Yes, the Dairy Queen Grill & Chill at 415 Hazeldean Road offers drive-thru service every day from 10:00 AM to 10:00 PM.
What types of food and treats can I expect at this Dairy Queen?
This Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard Treats, Grillburgers, chicken strip baskets, and ice cream cakes.
Is the Dairy Queen on Hazeldean Road family-friendly and accessible for kids?
Yes, this location welcomes families and children, offering high chairs, restroom facilities, outdoor seating, and a family-friendly environment.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place your order online for pickup through their official website.
Are there seating options available at this Dairy Queen?
Yes, the restaurant has both indoor seating and outdoor seating options available for customers.
What nearby places can I visit before or after my visit to Dairy Queen?
Near the Dairy Queen on Hazeldean Road, you can visit Tim Hortons for coffee, Mancini's Hair Salon for a haircut, or Circle K for convenience items and gas.
Is there a good place for automotive services near Dairy Queen Grill & Chill Kanata?
Yes, nearby automotive services include Kal Tire and Frisby Tire, both offering tire and repair services, as well as Esso Canada gas station with oil change facilities.
Are there financial or community services near Dairy Queen Grill & Chill?
Yes, the Community Employment Resource Centre and Frontline Financial Credit Union are nearby, providing employment assistance and banking services respectively.
Where can I find fitness and wellness services close to this Dairy Queen?
GoodLife Fitness gym is nearby for your workout needs, and local salons like Mancini's Hair Salon and Oxa Barbershop provide beauty and grooming services.