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Dairy Queen Grill & Chill

4.0
(796 reviews)

Business Details

415 Hazeldean Road, Kanata, ON
K2L 4C6, Canada
(613) 591-8335
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
415 Hazeldean Road, Kanata, ON
K2L 4C6, Canada

Hours

Reviews

4.0
796 reviews
5 stars
361
4 stars
247
3 stars
98
2 stars
33
1 star
57
  • YS
    Yubhav Sharma
    2 days ago
    1.0
    I had an extremely disappointing experience at this Dairy Queen. I ordered fries “for here,” but they were served in a to-go bag anyway. The fries themselves were awful, they left an aftertaste similar to chicken tenders, like the oil had been reused multiple times. I felt sick for 20 minutes afterward and had nothing to eat during that time. On top of that, instead of helping customers, the three employees on shift were just chatting with each other and completely ignored proper service.
  • BB
    Barry Brown
    2 days ago
    4.0
    If you love ice cream you gotta love DQ.
  • RL
    Rob L
    3 days ago
    3.0
    Service is hit or miss... last visit it was a miss.
  • AS
    Aastha Soni
    Feb 23, 2026
    1.0
    I ordered a Choco Brownie Extreme with extra turtles, but unfortunately, I was given the wrong topping. I went back politely and asked if I could please get the one with turtles instead. The girl at the reception was a little rude and did not apologize for the mistake. She remade the dessert in about 30 seconds, but it tasted completely different. It was mostly vanilla, and I could barely taste any chocolate flavor at all. The picture clearly shows the difference between what I originally expected and what I received. I’m disappointed with both the service and the quality this time. I hope more attention is given to customer service and order accuracy in the future.
  • DM
    Dawn-Anne Marie
    Jan 27, 2026
    2.0
    Honestly this place has very slow drive times. i waited in the drive thru for 15 minutes to get a kids chicken strip meal. Not once have i gone there and they were quick, my food hot food is always cold especially the gravy it seems like they put it in the microwave for 5 seconds before giving it to you. The staff in the back while your waiting for your food is just standing around, nothing tastes fresh. And what can you expect for fast food but the cold makes it taste raw and uncooked.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular operating hours of Dairy Queen Grill & Chill in Kanata?

Dairy Queen Grill & Chill in Kanata is open from 10:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Does this Dairy Queen location have a drive-thru service?

Yes, the Dairy Queen Grill & Chill at 415 Hazeldean Road offers drive-thru service every day from 10:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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