Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
796 reviews
5 stars
361
4 stars
247
3 stars
98
2 stars
33
1 star
57
YS
Yubhav Sharma
2 days ago
1.0
I had an extremely disappointing experience at this Dairy Queen. I ordered fries “for here,” but they were served in a to-go bag anyway. The fries themselves were awful, they left an aftertaste similar to chicken tenders, like the oil had been reused multiple times. I felt sick for 20 minutes afterward and had nothing to eat during that time. On top of that, instead of helping customers, the three employees on shift were just chatting with each other and completely ignored proper service.
BB
Barry Brown
2 days ago
4.0
If you love ice cream you gotta love DQ.
RL
Rob L
3 days ago
3.0
Service is hit or miss... last visit it was a miss.
AS
Aastha Soni
Feb 23, 2026
1.0
I ordered a Choco Brownie Extreme with extra turtles, but unfortunately, I was given the wrong topping. I went back politely and asked if I could please get the one with turtles instead. The girl at the reception was a little rude and did not apologize for the mistake.
She remade the dessert in about 30 seconds, but it tasted completely different. It was mostly vanilla, and I could barely taste any chocolate flavor at all. The picture clearly shows the difference between what I originally expected and what I received.
I’m disappointed with both the service and the quality this time. I hope more attention is given to customer service and order accuracy in the future.
DM
Dawn-Anne Marie
Jan 27, 2026
2.0
Honestly this place has very slow drive times. i waited in the drive thru for 15 minutes to get a kids chicken strip meal. Not once have i gone there and they were quick, my food hot food is always cold especially the gravy it seems like they put it in the microwave for 5 seconds before giving it to you. The staff in the back while your waiting for your food is just standing around, nothing tastes fresh. And what can you expect for fast food but the cold makes it taste raw and uncooked.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Kanata?
Dairy Queen Grill & Chill in Kanata is open from 10:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Does this Dairy Queen location have a drive-thru service?
Yes, the Dairy Queen Grill & Chill at 415 Hazeldean Road offers drive-thru service every day from 10:00 AM to 10:00 PM.
What types of food and treats can I expect at this Dairy Queen?
This Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard Treats, Grillburgers, chicken strip baskets, and ice cream cakes.
Is the Dairy Queen on Hazeldean Road family-friendly and accessible for kids?
Yes, this location welcomes families and children, offering high chairs, restroom facilities, outdoor seating, and a family-friendly environment.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place your order online for pickup through their official website.
Are there seating options available at this Dairy Queen?
Yes, the restaurant has both indoor seating and outdoor seating options available for customers.
What nearby places can I visit before or after my visit to Dairy Queen?
Near the Dairy Queen on Hazeldean Road, you can visit Tim Hortons for coffee, Mancini's Hair Salon for a haircut, or Circle K for convenience items and gas.
Is there a good place for automotive services near Dairy Queen Grill & Chill Kanata?
Yes, nearby automotive services include Kal Tire and Frisby Tire, both offering tire and repair services, as well as Esso Canada gas station with oil change facilities.
Are there financial or community services near Dairy Queen Grill & Chill?
Yes, the Community Employment Resource Centre and Frontline Financial Credit Union are nearby, providing employment assistance and banking services respectively.
Where can I find fitness and wellness services close to this Dairy Queen?
GoodLife Fitness gym is nearby for your workout needs, and local salons like Mancini's Hair Salon and Oxa Barbershop provide beauty and grooming services.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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