Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality, with some praising freshness and taste, while others reported cold, bland, or poorly prepared items.
Service
Customer service experiences varied; some praised friendly and attentive staff, while others reported rude or inattentive service.
Cleanliness
Concerns about cleanliness were noted, with multiple customers mentioning dirty dining areas and unsanitary conditions.
Operational Issues
Several customers experienced issues with hours of operation, including early closures and incorrect order fulfillment.
CM
Clyde Mcmullen
5 days ago
4.0
Staff was curt. But food was great and that was what I came in for! Decor was Arby's..nuff said, but all was clean.
WC
wally cousineau
Feb 12, 2026
5.0
Always a under visited restaurant. Amazing quality, clean friendly and 100% my favorite fast food restaurant
MM
Michael John Muha
Feb 3, 2026
5.0
Fresh, fast. Tasty !
AA
Alex
Jan 8, 2026
1.0
Says there open online but at 10:30 they were closed no staff was there
CH
Christina Hastings
Jan 3, 2026
1.0
We have loved this Arby’s for years but will never go back . Staff has changed, cleanliness is not a priority anymore and the food was bad, drinks were flat, no ice, curly fries were just bits and shards. Beef was cut in half from normal servings. Would give it a zero now if I could. Too bad it’s the only Arby’s in Ottawa. Just don’t go!