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Arby's

4.3
(1448 reviews)

Business Details

474 Hazeldean Rd., Kanata, ON
K2L 4E5, Canada
(613) 831-3030
https://arbys.ca/nearby_stores

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
474 Hazeldean Rd., Kanata, ON
K2L 4E5, Canada

Hours

Reviews

4.3
1,448 reviews
5 stars
835
4 stars
382
3 stars
130
2 stars
42
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and taste, while others reported cold, bland, or poorly prepared items.

Service

Customer service experiences varied; some praised friendly and attentive staff, while others reported rude or inattentive service.

Cleanliness

Concerns about cleanliness were noted, with multiple customers mentioning dirty dining areas and unsanitary conditions.

Operational Issues

Several customers experienced issues with hours of operation, including early closures and incorrect order fulfillment.
  • CM
    Clyde Mcmullen
    5 days ago
    4.0
    Staff was curt. But food was great and that was what I came in for! Decor was Arby's..nuff said, but all was clean.
  • WC
    wally cousineau
    Feb 12, 2026
    5.0
    Always a under visited restaurant. Amazing quality, clean friendly and 100% my favorite fast food restaurant
  • MM
    Michael John Muha
    Feb 3, 2026
    5.0
    Fresh, fast. Tasty !
  • AA
    Alex
    Jan 8, 2026
    1.0
    Says there open online but at 10:30 they were closed no staff was there
  • CH
    Christina Hastings
    Jan 3, 2026
    1.0
    We have loved this Arby’s for years but will never go back . Staff has changed, cleanliness is not a priority anymore and the food was bad, drinks were flat, no ice, curly fries were just bits and shards. Beef was cut in half from normal servings. Would give it a zero now if I could. Too bad it’s the only Arby’s in Ottawa. Just don’t go!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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