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Dairy Queen Grill & Chill

4.0
(801 reviews)

Business Details

415 Hazeldean Road, Kanata, ON
K2L 4C6, Canada
(613) 591-8335
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
415 Hazeldean Road, Kanata, ON
K2L 4C6, Canada

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 1:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

4.0
801 reviews
5 stars
363
4 stars
247
3 stars
98
2 stars
34
1 star
59
  • VF
    Van Fenix
    1 day ago
    1.0
    Rude. Never answers phone. Kids working just hang up.
  • SG
    S G
    Mar 21, 2026
    1.0
    I’m convinced this location requires the prerequisite of being absolutely terrible at customer service to work there. Every single time I visit, I'm met with the most miserable, un friendly workers ever. The eye rolling, the head throwing at questions, they make it VERY clear they hate their job and do not want to be dealing with you. This has been an ongoing issue for a year and we are done visiting.
  • MM
    Matt McCann
    Mar 13, 2026
    2.0
    Bought an ice cream cake, price was high but they are always good… there were about six staff there and I had a special request to have a birthday message and a very simple line drawing on the cake and they refused to do anything but words. I’ve ordered dozens of cakes before and it’s never an issue to draw something really simple. Very disappointing birthday cake
  • YS
    Yubhav Sharma
    Mar 5, 2026
    1.0
    I had an extremely disappointing experience at this Dairy Queen. I ordered fries “for here,” but they were served in a to-go bag anyway. The fries themselves were awful, they left an aftertaste similar to chicken tenders, like the oil had been reused multiple times. I felt sick for 20 minutes afterward and had nothing to eat during that time. On top of that, instead of helping customers, the three employees on shift were just chatting with each other and completely ignored proper service.
  • AS
    Aastha Soni
    Feb 23, 2026
    1.0
    I ordered a Choco Brownie Extreme with extra turtles, but unfortunately, I was given the wrong topping. I went back politely and asked if I could please get the one with turtles instead. The girl at the reception was a little rude and did not apologize for the mistake. She remade the dessert in about 30 seconds, but it tasted completely different. It was mostly vanilla, and I could barely taste any chocolate flavor at all. The picture clearly shows the difference between what I originally expected and what I received. I’m disappointed with both the service and the quality this time. I hope more attention is given to customer service and order accuracy in the future.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the regular operating hours of Dairy Queen Grill & Chill in Kanata?

Dairy Queen Grill & Chill in Kanata is open from 10:00 AM to 11:00 PM Monday to Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Does this Dairy Queen location have a drive-thru service?

Yes, the Dairy Queen Grill & Chill at 415 Hazeldean Road offers drive-thru service every day from 10:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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