Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Innisfil, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.4
422 reviews
5 stars
169
4 stars
80
3 stars
38
2 stars
33
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including dry and overcooked chicken, and missing items from orders.
Service Issues
Several reviews highlighted problems with service, including slow response times, incorrect orders, and staff locking doors early.
Positive Staff Interaction
Despite the issues, many customers praised the friendliness and helpfulness of the staff.
Atmosphere
The dining atmosphere received mixed reviews, with some customers enjoying the environment while others found it lacking.
Pricing Concerns
Customers expressed dissatisfaction with pricing, noting that the food can be expensive for the quality received.
- JMJessica MarsdenJan 2, 20264.03 stars for the food because it wasn't the best that I know they could do. HOWEVER! I ordered dinner on new years eve & ordered through Uber eats. When I received my order I was missing all the chalet sauces, buns & the mini doughnuts etc. so I called and spoke to Dylan or Dillion ( he will know) I chewed him out because I was disappointed and had spent an absurd amount of money. He went ABOVE AND BEYOND & offered me a full refund of my meal. Minus the obvious fees from Uber. He didn't have too but he did. He deserves a raise & recognition. Thank you again from the bottom of my heart. The world needs more people like you.
- CWcatherine wickettDec 30, 20253.0Better dine in atmosphere
- DRDan RobinsonNov 30, 20255.0Helpful people who remember my order and make sure it is accurate, every time!
- RRRegina RibeiroOct 19, 20255.0The food is great and service is awesome
- JLJack LanzaOct 13, 20254.0The chicken is good but could use a little more time over the flame. Friendly staff doing their best.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1466 Innisfil Beach Road, Innisfil offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food is Swiss Chalet in Innisfil known for?
Swiss Chalet in Innisfil is famous for its authentic Rotisserie Chicken slow-roasted over an open flame, Signature Chalet Sauce, Fresh-Cut Fries, Smoky BBQ Ribs, and a variety of other Canadian comfort foods.
Does Swiss Chalet Innisfil offer delivery and how can I order?
Yes, Swiss Chalet Innisfil offers delivery. You can place your order online through their website or by downloading the Swiss Chalet mobile app for iOS or Android.
Can I order takeout from Swiss Chalet Innisfil?
Yes, takeout is available. Orders can be placed online, through the mobile app, or by calling the restaurant directly.
What are the opening hours for Swiss Chalet in Innisfil?
Swiss Chalet Innisfil is open Monday to Saturday from 10:30 AM to 10:00 PM and Sunday from 10:30 AM to 9:00 PM.
Is there a Braille menu available at Swiss Chalet Innisfil?
Yes, Swiss Chalet locations with dining rooms offer Braille menus to accommodate guests with visual impairments.
Are there vegetarian or gluten-friendly options at Swiss Chalet Innisfil?
Yes, Swiss Chalet offers vegetarian and gluten-friendly options. However, due to shared kitchen space, cross-contamination might occur. Refer to their Nutrition & Allergy Guide for detailed information.
Is the Swiss Chalet at 1466 Innisfil Beach Road locally owned?
Yes, the Swiss Chalet in Innisfil is owned and operated by local Canadian franchisees, supporting local jobs and the economy.
What nearby restaurants can I visit before or after dining at Swiss Chalet Innisfil?
Nearby restaurants include Osmow’s Shawarma for Middle Eastern cuisine, Harvey’s for burgers, Guac Mexi Grill for Tex-Mex, and Pizza Nova for Italian-style pizza, offering a variety of dining options in the area.
Are there convenient nearby places to shop or grab coffee when visiting Swiss Chalet Innisfil?
Yes, customers can visit Canadian Tire for retail shopping, Starbucks Canada for coffee, and John’s No Frills for grocery needs, all close to Swiss Chalet Innisfil.
Can I visit any nearby personal care or beauty salons when dining at Swiss Chalet Innisfil?
Yes, Pedi N Nail Innisfil, Great Clips, and First Choice Haircutters are nearby salons where you can enjoy beauty and grooming services before or after your meal.