Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantSubway
Your local Ingersoll Subway® Restaurant at 401223 on-401 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Ever since they started this kiosk service. The service is so so so slow. Only one person working.
Horrible
AC
Andre Cleroux
Apr 1, 2026
1.0
Not a great experience. No one greets you. They have a dual ordering system of a kiosk or a counter with zero priority based on time. Staff were not overly busy but barely spoke with you. Quality of food was pretty good but no one cares about you visiting them.
IW
Isaac Wing
Mar 24, 2026
1.0
They couldn’t make me a ham and turkey sandwich….because she didn’t know how to enter it into the POS system. Just bewildering.
KM
kristie matte
Mar 22, 2026
1.0
Didn’t think you could have a bad experience at a subway but we did. We put in a simple order of 2- 6 inch subs, no modifications or anything. It took a good 10 minutes just to get the order inputted, and then the person said that she was just gonna charge extra because she couldn’t find the button for the 6 inch cold cut. When I declined to pay extra for the sandwich, she went to the back for a few minutes and came back and said that her supervisor was coming out to fix it. It took another 4 or 5 minutes and they still had not come out, so we asked her to go get the supervisor as we were in a little bit of a rush.. The most disappointing part was when the supervisor finally came out she was texting on her phone and looked completely disinterested and bothered that she had to address their own issue that caused us to wait 10 minutes to even get an order in. Instead of acknowledging or apologizing for the weight in anyway, she just frustratingly, said that their system changed. The staff actually making the sandwiches were completely pleasant and nice. The lackadaisical supervisor leaving her employees out to dry was clearly the problem. somebody in front of us seemingly had a similar issue which we overheard.
LL
Laura Labreche
Mar 18, 2026
1.0
I stood inline to get a sub and was told I had to order online at a kiosk and have them make it when they get to it or it would take longer. I stood for 5 mins thinking they would take my order after making a couple online orders so I could get it made my way like subway is supposed to be but they just ignored me as I stood in front of the glass where you are supposed to take my order. Horrible service. She was rude about it too. Like bad way to run a business. I usually get a sub from there on my way to and from toronto which I do many times a year but now I will know better then to stop at that en route.
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