McDonald's

3.4
911 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
120 Thames Street North, INGERSOLL, ON
N5C 4B1, Canada

Hours

Reviews

3.4
911 reviews
5 stars
272
4 stars
228
3 stars
179
2 stars
83
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some experiences exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, both inside and outside.

Staff Attitude

While some customers praised friendly staff, others noted rude service and a lack of professionalism from certain employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or stale food.
  • AA
    Amber
    1 day ago
    2.0
    Grilled cheese was untoasted… just a couple cold cheese slices in between a bun. I am sad.
  • LB
    leah b
    Nov 9, 2025
    1.0
    Went and got a rootbeer, barely tasted like rootbeer so I politely went back and let them know their syrup was out, this young girl hands me a new one and asked if i still don’t like it and if it still tastes “like bum” instead of simply replacing the syrup. Told her im not drinking that because the light coloured drink very clearly indicated its out of syrup so I just ended up with a sprite and a side of attitude. Seriously just replace the syrup when the customer informs you it’s out. Not that hard. (all coming from a mcdonald’s employee so its insanely disappointing, i just wanted a rootbeer bruh)
  • KC
    Kalikala C.Sharpe
    Nov 8, 2025
    4.0
    It was actually a clean mcdonalds I don't go inside them to eat anymore because they are generally gross inside. This location a coworker and I went to for lunch and sat I side. It's was nice.
  • OG
    Olivia Greig
    Nov 4, 2025
    1.0
    I was just in the drive through and my fries are completely cold and stale.
  • DG
    david g
    Oct 16, 2025
    5.0
    Surprisingly for a McDonald's this is a real good location at first I was a little bit hesitant because I arrived at 11:00 a.m. and there was a school nearby and there was over 35 students in this place did my order on the self-checkout and in 4 minutes unbelievable the food arrived good job really fast Service Fresh Food thank you about time there is one McDonald's around that does something right

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Ingersoll?

McDonald's Ingersoll is open 24 hours a day, every day of the week.

When is McDonald's Ingersoll open for delivery?

Delivery is available daily from 6:00 AM to 11:00 PM.