Brand Certified
McDonald's
3.4(926 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
120 Thames Street North, INGERSOLL, ON
N5C 4B1, Canada
Certified by McDonald's • Mar 01, 2026
(519) 485-0850
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
926 reviews
5 stars
274
4 stars
232
3 stars
181
2 stars
83
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 15 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted that the restaurant was dirty, both inside and outside, which negatively impacted their dining experience.
Staff Attitude
While some staff were praised for their friendliness, others received criticism for poor customer service and attitude.
Food Quality
The quality of food was inconsistent, with complaints about cold, stale, or improperly prepared items.
- LJLotus Jarhia2 days ago1.0Today i order mcveggie and junior chicken the patties in both was like it made during day and serving in evening. Very very bad taste . I have question when the thing is expired why don't u throw , giving those expired veggie and chicken patty . Totally waste of money
- DHDan HeftFeb 4, 20261.0McDonald's Mc Chicken has gone downhill. Always dry, small and no taste.
- DMdan monizJan 29, 20263.0Wasn't a very good experience, had to wait awhile for the food and they the order wrong
- KTKevin TothJan 10, 20261.0I go to this store because its the closest location to my home but ive gotta say the service sucks they are extremely slow at getting people through the drive thru regardless of weather its 1 car or 20 cars 9 times out of 10 my order is messed up in some way ive gone there and got stuck in line for over 30 minutes on more then one occasion who ever is the store manager here needs to motivate the staff to do better that is for sure...
- JBJj BlackmoreDec 31, 20251.0Don't order from the one on Thames st you won't get your food and they hang up on you and lie to you about your order
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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- Official website