Subway

3.2
205 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Huntsville Subway® Restaurant at 175 Hanes Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
175 Hanes Rd, Huntsville, ON
P1H 1M4, Canada

Hours

Reviews

3.2
205 reviews
5 stars
64
4 stars
46
3 stars
20
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Many customers reported issues with stale bread and poorly made sandwiches, with some expressing dissatisfaction over the freshness of ingredients.

Staff Attitude

Several reviews noted that staff appeared unhappy and unmotivated, impacting the overall service quality.

Cleanliness

Customers frequently mentioned unsanitary conditions, particularly in the bathrooms, which deterred them from returning.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and the quality of food, indicating that experiences can vary.
  • CE
    Cyrus Edy
    3 days ago
    1.0
    Subway is my go to fast food and I work around the corner but every time I go something is broken. No toasted oven, debit machine down, etc.
  • MD
    Mike Davis
    Nov 2, 2025
    1.0
    Lovely experience today with the only employee working today. Nov 2/25. She seemed occupied on her phone as I was waiting to order. Eventually placed my order and when I asked for pepper she went for green pepper I said sorry no , black pepper. She must of shaken half the container on my sub. Barely see the food beneath the black pepper. Once I bit into it with my group I had to spit it all out. I stop at that Esso 3-4 times a week for work. I will never grab a sub from there again. Clearly her horrible attitude came from being interrupted from her cell phone usage while customers are waiting.
  • JA
    Jessica Adams
    Oct 25, 2025
    1.0
    The young gentleman at the counter was extremely rude, before the door even shut he was already giving me attitude. Everytime I said something he argued with me. He should not be working in customer service. I've never encountered anything like him before. He was even rude to the other staff member. The buns are rock hard stale. I called and asked why they sell stale buns and was told that subway head office sent out new instructions on how they have to cook the buns. I told them that the subway in Gravenhurst must not have recieved the memo cause they have the freshest softest buns on the planet. I reached out to head office but I won't hold my breathe on a response. This subway should read "Subway eat stale"
  • MM
    Mymy
    Sep 13, 2025
    1.0
    When ordering my sub I forgot the name of the bread I like, in which i said “I think its called Italian herb” he responded quite loud with a aggressive tone and said “yeah which one”. He than proceeded to look at me and roll his eyes!! He tryed to act enthusiastic but it was quite aggressive and fast. Cant cover up anger with a smile. If you are that upset when someone comes in and is ordering at your job, please get a different one. Wrecked my day.
  • RB
    Ray “Bones” Barboni
    Aug 16, 2025
    1.0
    The sandwich maker "Steph" was extremely Rude to me and my brother And totally disregarded our specific instructions on our toppings I am alllergic to olives and she put them on my sub despite being told several times of my allergy We had to throw out the sandwich I went to Firehpuse for a much better sub I DO NOT RECOMMEND THIS SUBWAY DUE TO THIS TERRIBLE rude employee

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 175 Hanes Rd, Huntsville?

Subway at 175 Hanes Rd is open Monday to Tuesday from 9 AM to 11 PM, Wednesday to Friday from 8 AM to 11 PM, Saturday from 9 AM to 11 PM, and Sunday from 9 AM to 9 PM.

Does Subway at 175 Hanes Rd offer catering services?

Yes, Subway provides catering services to meet your group dining needs.