McDonald's

3.3
556 reviews
Drive-Thru Curbside
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Business Details

1501 Highway 11 West, Hearst, ON
P0L 1N0, Canada
(705) 362-5066
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1501 Highway 11 West, Hearst, ON
P0L 1N0, Canada

Hours

Reviews

3.3
556 reviews
5 stars
167
4 stars
118
3 stars
101
2 stars
47
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times for food orders, both in-store and at the drive-thru.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their meals, many complained about cold or improperly prepared food.

Staff Behavior

Several reviews highlighted issues with staff behavior, including rudeness, lack of professionalism, and socializing during work hours.

Cleanliness

There were complaints about cleanliness, particularly regarding the bathrooms and food preparation practices, with some customers expressing concerns about hygiene.

Customer Experience

Overall customer experience was negatively impacted by slow service, order inaccuracies, and poor management, leading to frustration among patrons.
  • JM
    Jason Maves
    Dec 30, 2025
    5.0
    Friendly people,
  • MW
    M Wallingford
    Dec 22, 2025
    3.0
    Very slow service
  • CW
    Chef Watermelon
    Nov 24, 2025
    2.0
    Fries, half were old and soggy. Throw out the old one to start and don't mix them. Another one is why do you make everyone pull up to a pick up spot when there is no one behind me?! Clearly it's to keep your average times down, but all it does it makes redundant work for nothing, making someone bring the food outside in the cold. You bring several orders out at a time, so lets hope your order what the last one made. You even made a guy with a trailler move when there no one behind. For employees it may be nice for average times and KPI's, but it not a good customer experience, seems like you could not get us to pull out of your window quick enough. I used to be in this industry, you can only accomplish so much in X amount of time. So why take more order more quickly than can be made.... This will only piss off the cooks, the team will fall behind and mistakes will be made. Especially when you clear the board right away when we get told to move. There may be a case where or when it's actually busy, but we are in Hearst in Northern Ontario, not that busy on a Monday night.
  • WB
    William Baril
    Nov 24, 2025
    3.0
    In the morning it's usually slow around 7h15 AM
  • BF
    Brian Fraser
    Oct 31, 2025
    1.0
    Absolute slowest McDonalds I have even seen. 20min in line with no food. Avoid at all costs.
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Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Hearst?

McDonald's in Hearst is open daily from 6:00 AM to 11:00 PM.

Does McDonald's in Hearst offer delivery service?

No, McDonald's in Hearst does not offer delivery service.