About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hanover Subway® Restaurant at 474 Tenth St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
297 reviews
5 stars
119
4 stars
70
3 stars
37
2 stars
18
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, dismissive staff, and lack of communication.
Food Quality
Many reviews highlighted declining food quality, including stale bread, skimpy toppings, and rotten vegetables.
Staff Behavior
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Order Accuracy
Numerous complaints were made about incorrect orders and failure to follow special instructions.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their friendly service and the quality of their sandwiches.
- MAmiriah argiro3 days ago1.0Just showed up to get a sub after shift and they said they are closing early because its been slow. It is 10:55 pm and their sign states they are open until midnight on Fridays.
- EHElisabeth HarwoodOct 6, 20255.0Friendly service! Great sandwich!
- GNGeorden NykampSep 29, 20251.0Massive language barrier extremely hard to understand. The worse customer service i have ever seen. Order was incorrect, tired to correct politely. Received remarks in a non English or french language.
- EDElliot DawnJul 2, 20252.0Staff is very dismissive. They take forever to do online orders, so you are standing there for far too long. They don't say have a good day back even if you say it first. Food sucks now too. Not worth it.
- KKKomalJun 27, 20251.0I usually don’t post reviews, but I felt this needed to be said. I visited this location recently and had a frustrating experience. There was only one person working, which I initially understood — we even left the store for a bit to give him space and came back after some time, thinking he might be done or more manageable. When we returned, he said he still had to finish online orders, which I accepted politely. We sat down and waited for our turn, thinking he would call us when ready. But to my surprise, he served two customers who came in after us without even acknowledging us sitting there. I looked at him, expecting some communication — but he completely ignored us. When I finally stood up and went to the counter, he didn’t apologize or even explain. Instead, he started asking what sandwich I wanted — but in a rushed and impatient way. And what really shocked me: he handled money, didn’t change his gloves, and then went straight to preparing food. That’s unacceptable for food safety and hygiene. The entire experience felt careless and dismissive. I’m not expecting perfection, but basic respect, hygiene, and serving customers in the order they arrived is the bare minimum. If one staff member is overwhelmed, they should at least communicate properly — not ignore customers or cut corners. I’m really disappointed. I didn’t want to post a negative review, but the lack of professionalism and disregard for cleanliness pushed me to say something.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Hanover?
The Subway restaurant is located at 474 Tenth St, Hanover, ON N4N 1P5, Canada.
What are the operating hours of the Subway at 474 Tenth St?
The Subway operates from 8:00 AM until midnight on Monday, Thursday, Friday, and Sunday; and from 8:00 AM until 11:00 PM on Tuesday, Wednesday, and Saturday.
Does this Subway location offer pickup and delivery services?
Yes, this Subway offers in-store pickup. Delivery options are also available through their app or online ordering platforms.
Can I dine inside the Subway restaurant at 474 Tenth St?
Yes, dine-in service is available at this Subway location.
What payment methods are accepted at this Subway?
The Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
Does the Subway at 474 Tenth St provide catering services?
Yes, catering services are available to meet your group or event needs.
What meals can I order at this Subway location?
This Subway serves breakfast, lunch, and dinner meals.
Which nearby places can I visit alongside Subway?
Nearby places of interest include several other Subway restaurants, Circle K convenience stores and coffee shops, and The Exchange Network ATMs, all within close proximity to 474 Tenth St.
Are there health-related stores or services near the Subway?
Yes, Good Health Mart Hanover offers health food, vitamins, and holistic services nearby. Additionally, Wildflower Counselling and Wellness provides mental health counseling in the vicinity.
What other services can I find near the Subway at 474 Tenth St?
Nearby you can find insurance agencies like Co-operators - Ryan Enright and CMR Insurance Brokers Ltd., beauty salons such as KC Beauty and Nails By Alisha, and financial advisories including Sun Life Financial - Chris Ringenberg.