McDonald's

3.4
1291 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
800 Tenth St, HANOVER, ON
N4N 1S3, Canada

Hours

Reviews

3.4
1,291 reviews
5 stars
372
4 stars
341
3 stars
237
2 stars
100
1 star
241

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Many reviews highlighted slow service, particularly during busy hours, with long wait times for food.

Cleanliness

Customers expressed concerns about the cleanliness of the dining area and food handling practices, noting unsanitary conditions.

Food Quality

Mixed feedback on food quality, with some items served cold or poorly prepared, while others were satisfactory.

Customer Service

Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or unprofessional.
  • DL
    David Leebody
    Nov 13, 2025
    5.0
    Only had a coffee but it was fantastic. Sat inside for awhile and it was comfortable. Great staff
  • AM
    Anne Moore
    Nov 8, 2025
    1.0
    I ordered a caramel sundae yesterday, but unfortunately, after eating it, my stomach hurt and I got diarrhea. Today, when I saw their ice cream machine, I was horrified to see the inside of the machine it was so nasty coz someone is pouring milk on it. This is a serious food safety issue that makes everyone sick. This business should be closed.
  • GD
    George Dear
    Nov 8, 2025
    1.0
    Food was cold both times I went here. Not good
  • AT
    Alex Trem
    Oct 24, 2025
    1.0
    McDonald’s is consistently disappointing. My orders are almost always wrong, and I end up having to park and wait even when the restaurant is not busy. It is frustrating to pay for fast food and still leave delayed and dissatisfied.
  • JF
    Jordache Fischer
    Oct 18, 2025
    1.0
    It was 6pm aka suppertime so it was busy. I ordered a coffee, a peppermint tea and 2 ice cream cones. I received my drinks and reminded the worker I only needed the cones. He "ok" it and walked off to make more drink orders. I waited another 2 minutes before another worker came by to drop off another food order. I told her I hadn't received my ice cream, so she "ok" me and walked off. I waited another 2 minutes and told the first guy I still hadn't received my ice cream. He quickly and sloppily made me 2 small melting cones. I left and drove off but didn’t check my tea. I opened the sipping part of the lid and saw that the entire tea bag had blown up in the cup because the guy (who made the small and sloppy cones) was in such a hurry he ripped open the tea bag. I understand that during supper it is busy but it doesn't mean you have the right to serve food like pig slop to paying customers. I was very disappointed at the service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Hanover?

McDonald's Hanover is open 24 hours every day from Monday to Sunday.

During what hours is the drive-through available at this McDonald's location?

The drive-through is open 24 hours a day, seven days a week.