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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.3
(2168 reviews)

Business Details

735 Queenston Rd, Hamilton, ON
L8G 1A1, Canada
(905) 561-1414

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Hamilton, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
735 Queenston Rd, Hamilton, ON
L8G 1A1, Canada

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Reviews

4.3
2,168 reviews
5 stars
1,419
4 stars
347
3 stars
126
2 stars
86
1 star
190
  • MS
    Megan Sampson
    4 days ago
    5.0
    Our server Keri knew how to take care of our family of 5 with prompt extra napkins, extra side plate, placing drinks and hot items away from little hands and ready to take our order. Our hostess also picked a perfect table with lots of room for our car seat and high chair. We will come back for sure.
  • AB
    Arenda Beringer
    Apr 5, 2026
    5.0
    I have been dining at this location for years and enjoyed many a delicious meal there (currently loving the chicken and garlic shrimp). All staff are very friendly and courteous: I particularly enjoy being seated in Maria’s section where she serves with efficiency, great humour and makes me feel right at home. I can’t say enough about my most favourite dessert (anywhere) - the Molten Chocolate Cake. A very big thumbs-up there.
  • AV
    Annmarie verstraeten
    Mar 30, 2026
    4.0
    With over 70,000,000+ views on my Google reviews as a Level 9 expert Google Reviewer, I always aim to give clear and honest feedback. If you have a CAA membership, you can get a free limited dessert or a limited appetizer, one or the other, not both. I did notice the portion sizes have gone down. My friends, who eat here often, had to order double fries and extra chicken just to feel satisfied. It’s a bit disappointing, especially since prices have gone up. Even my quarter chicken leg felt quite small. You can refer to the picture. I was told my salad was actually a good size, which surprised me, because apparently that is not always the case. My friends were sharing tips on how to order to get enough food, but honestly, that should not be necessary. If you are paying for a full meal, it should be enough to fill you without having to order extra. Overall, something to keep in mind when ordering. But their food is fresh and tasty. One thing to keep in mind, perhaps the cook can be mindful of the salt. My daughter said that the loaded potato was very salty.
  • NC
    Nancy Carruthers
    Mar 30, 2026
    5.0
    Had dinner at the Swiss Chalet on Queenston road hamilton ontario our server was Gabbi. She was amazing the service was great she checked up on us to make sure that our food was good and if it was hot. And she made sure that we had extra water. And it was Gabbi that was so sweet that we ordered 1 dessert and she put a extra fork and spoon so that we could share it between the two of us. That was so sweet of Gabbi. I wanted to let Gabbi know that she did a amazing job of taking care of my friend and me thank you Gabbi 💕
  • FV
    F.A V.A
    Mar 21, 2026
    5.0
    Well, I lost her thing but if you’re reading this know that march 20, 2026. That was her last customer. I went there with the mother of my child and the baby and myself of course beautiful service if I’m correct her name was Megan or Melissa. Point is beautiful service. They enjoyed all the food since I’m just starting to eat as chalet. That was the second time I tried something different from there. I’ll keep trying all their items. I will not complain about on any of the food. It’s all good though some of it’s not my taste but they will still try and still enjoy but the service though great service is beautiful service beautiful people, beautiful atmosphere and very fast fast pace service. She made sure we had water. She made sure we had our drinks she made sure my baby was having fun. Thank you for the toy cars and thank you for the crayons. Sorry for the mess that my baby made A+.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 735 Queenston Rd, Hamilton offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Does Swiss Chalet at 735 Queenston Rd, Hamilton offer delivery services?

Yes, this Swiss Chalet location offers delivery. You can order online through their website or mobile app.

Brand Certified Facts from Swiss Chalet

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Certified April 05, 2026Yext Knowledge Graph
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