Business Details
About
Restaurant
Swiss Chalet in Hamilton, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
1,300 reviews
5 stars
847
4 stars
168
3 stars
95
2 stars
53
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and efficient service from staff, with specific mentions of employees like Rasha, Anna, and Atul.
Food Quality
Feedback on food quality was mixed; while some enjoyed the chicken and sides, others reported issues with dryness, cold food, and missing items.
Takeout Experience
Several reviews highlighted confusion regarding the lack of dining space and issues with online orders, including delays and missing items.
Overall Satisfaction
While some customers expressed loyalty and positive experiences, others indicated significant dissatisfaction, particularly with food quality and service reliability.
- CKcelia kolinskyNov 16, 20255.0Ordered for dinner to the hospital, get service, and the food was fantastic. So happy Swiss Chalet delivers to places like a hospital, brought smiles to my daughters face.
- TOTroy David OuelletteNov 16, 20254.0Ordered the FAMILY Festive special, cut into 4 quarters and 4 sides to take home and enjoy. The chicken was fully cooked and tasted delicious as the aromatic BBQ sauce dripped off every savoury bite.
- VJVANDISHA JOHNSONNov 13, 20251.0I ordered 2 quarter chicken dinner with half rack ribs On the menu board it says drink included I ask the cashier where is the drink that’s included she said I have to pay extra for the drink because it’s not included I showed her the sign on their menu board that’s says it’s included and she said the board says it’s included originally it’s not it will be an extra charge . Also I got 2 kids meal with mac and cheese with mash potato a apple juice with m&m’s I also ask the cashier to also add a ginger ale soda for my daughter that they forgot to put in the bag . I also got another kids meal but this one had leg and mash potato 🥔 and an apple juice . I also get 12 hot wings with mac and cheese . I went there at on November 12 2025 at 5:56 ain’t leave out there until almost 7 they took so long to get my order prepared and the cashier sames as if she didn’t know what she was doing . She climb over the counter so she could see the little kids meal chicken leg because she say kids meal don’t comes with chicken it sames as if she’s new and don’t know what she’s doing . Please tell your staff that if the item says it includes a drink the drink is free because that’s what included means rather than trying to charge us extra for the drinks . I did not get a chance to take a photo of all the food but yh this is how some of it look fries was cold as hell
- JKJAY KAYNov 11, 20253.0This is a takeout location only. The food was ok. Nothing to rave about. I got the double leg dinner. The dinner roll was over well done and the chicken itself was very fatty. Would most likely not return.
- OBOctavia BrooksNov 4, 20255.0Used to come here with grandma and the kids before she passed away, keeping her favourite restaurant in business! staff was nice and quick to serve us and also patient while we took our time choosing what we wanted.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 151 York Blvd, Hamilton offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Hamilton - 151 York Blvd's <a href="https://www.swisschalet.com/en/menus/delivery/store-1351/on/hamilton/151-york-blvd.html">delivery menu here</a>.
Does Swiss Chalet Hamilton - 151 York Blvd offer takeout?
Yes, Swiss Chalet® Hamilton - 151 York Blvd offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Hamilton - 151 York Blvd's <a href="https://www.swisschalet.com/en/menus/takeout/store-1351/on/hamilton/151-york-blvd.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Hamilton - 151 York Blvd?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Hamilton - 151 York Blvd offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Hamilton - 151 York Blvd?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Hamilton - 151 York Blvd <a href="https://www.swisschalet.com/en/menus/dining-room/store-1351/on/hamilton/151-york-blvd.html">dining room menu here</a>.
Is Swiss Chalet at 151 York Blvd in Hamilton currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Hamilton - 151 York Blvd location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Hamilton - 151 York Blvd Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 151 York Blvd in Hamilton is owned and operated by Recipe Unlimited, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
What are the operating hours of Swiss Chalet at 151 York Blvd, Hamilton?
Swiss Chalet at 151 York Blvd, Hamilton, is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Hamilton offer delivery and how can I order?
Yes, Swiss Chalet Hamilton offers delivery. You can place your order online at https://order.swisschalet.com or via their mobile app available on the Apple App Store and Google Play.
Is takeout available at Swiss Chalet on York Blvd?
Yes, takeout is available. Orders can be placed online, through the Swiss Chalet app, or by calling the restaurant directly.
Can I order online ahead of time for pickup or delivery at Swiss Chalet Hamilton?
Yes, online ordering is available for curbside pickup, in-restaurant pickup, and delivery through the website or mobile app.
Are there any special deals or promotions at Swiss Chalet Hamilton?
Yes, Swiss Chalet offers various specials including limited-time promotions and family meal deals. Check their Specials & Deals webpage for the latest offers.
Does Swiss Chalet at 151 York Blvd offer vegetarian or gluten-friendly menu options?
Swiss Chalet provides vegetarian and gluten-friendly options which you can find detailed in their Nutrition & Allergy Guide on their website. They take precautions for allergens but cannot guarantee complete absence of cross-contamination.
Is the Swiss Chalet Hamilton location family-friendly and do they have a children's menu?
Yes, Swiss Chalet Hamilton welcomes families and offers a children's menu to accommodate young guests.
What nearby places can I visit before or after dining at Swiss Chalet Hamilton?
Nearby you can visit Starbucks Canada for coffee, or try local restaurants like Sankalp Hamilton (Indian cuisine) and Shawarma Royale (Middle Eastern). These options provide varied dining and beverage choices around Swiss Chalet.
How might I use nearby transit or parking facilities when visiting Swiss Chalet at 151 York Blvd?
You can take advantage of nearby Hamilton Citizen Office which provides parking facilities. This makes it convenient if you are driving to Swiss Chalet or visiting nearby offices.
Are there any nearby services that complement a visit to Swiss Chalet Hamilton?
Yes, nearby professional services include Access Therapy for counseling and mental health support, and financial services such as Tamara Bodnaruk-Wide and NTC Professional Corporation. These may be useful if you have appointments before or after dining.