Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Hamilton, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
1,314 reviews
5 stars
855
4 stars
171
3 stars
96
2 stars
53
1 star
139
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, dry, or overcooked, leading to a generally negative perception of food quality.
Service Issues
Numerous reviews highlighted problems with order accuracy, delays in delivery, and poor customer service experiences.
Takeout Only
Customers expressed frustration over the lack of dining options, as the location is strictly takeout and delivery.
Positive Staff Interactions
Despite the negative feedback, several customers praised the friendliness and helpfulness of the staff.
- DDdeadmatt33 days ago1.0Was there today january 10 2026 around 5:42 pm to pick up food for myself i could see a heavier set man working in the back, grabbing chicken, with no gloves on wipe his hands on his clothes.Then grab more chicken for other orders he did not have on a hair net, either. Even though he is balden, so that means his hair is fallen out maybe you should make that employee. Go get his food handler certificate. So he knows how to properly wash his hands. Which I did not see him do at all. When I was waiting for my food for over 20 minutes If you don't want your employees to be seen, maybe you should not have a open kitchen concept i saw so much cross-contamination from that one employee
- JLJulie LangtonDec 26, 20253.0We are in a hotel very close to the location, a takeout/delivery only site, but it took forever to get here. I requested utensils but didn’t get any. Not sure how they thought we would eat a quarter chicken, Caesar salad and cheesecake with our hands. No napkins were provided either. There is no option to request salt and pepper or mayo. The food was barely warm and the stuffing was very dry. Overall, a mediocre experience.
- COCynthia OsorioDec 24, 20254.0Delivery was late for 30 minutes. But the food was great
- SKSimran KaurDec 17, 20255.0Greqt experience and quick service
- JFJeremy FintonDec 14, 20251.0If I could leave a zero star review, I would. Chicken was dry and cold. Fed it to the homeless people around the corner from my house
Frequently Asked Questions About Swiss Chalet
What are the operating hours of Swiss Chalet at 151 York Blvd, Hamilton?
Swiss Chalet at 151 York Blvd, Hamilton, is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Hamilton offer delivery and how can I order?
Yes, Swiss Chalet Hamilton offers delivery. You can place your order online at https://order.swisschalet.com or via their mobile app available on the Apple App Store and Google Play.
Is takeout available at Swiss Chalet on York Blvd?
Yes, takeout is available. Orders can be placed online, through the Swiss Chalet app, or by calling the restaurant directly.
Can I order online ahead of time for pickup or delivery at Swiss Chalet Hamilton?
Yes, online ordering is available for curbside pickup, in-restaurant pickup, and delivery through the website or mobile app.
Are there any special deals or promotions at Swiss Chalet Hamilton?
Yes, Swiss Chalet offers various specials including limited-time promotions and family meal deals. Check their Specials & Deals webpage for the latest offers.
Does Swiss Chalet at 151 York Blvd offer vegetarian or gluten-friendly menu options?
Swiss Chalet provides vegetarian and gluten-friendly options which you can find detailed in their Nutrition & Allergy Guide on their website. They take precautions for allergens but cannot guarantee complete absence of cross-contamination.
Is the Swiss Chalet Hamilton location family-friendly and do they have a children's menu?
Yes, Swiss Chalet Hamilton welcomes families and offers a children's menu to accommodate young guests.
What nearby places can I visit before or after dining at Swiss Chalet Hamilton?
Nearby you can visit Starbucks Canada for coffee, or try local restaurants like Sankalp Hamilton (Indian cuisine) and Shawarma Royale (Middle Eastern). These options provide varied dining and beverage choices around Swiss Chalet.
How might I use nearby transit or parking facilities when visiting Swiss Chalet at 151 York Blvd?
You can take advantage of nearby Hamilton Citizen Office which provides parking facilities. This makes it convenient if you are driving to Swiss Chalet or visiting nearby offices.
Are there any nearby services that complement a visit to Swiss Chalet Hamilton?
Yes, nearby professional services include Access Therapy for counseling and mental health support, and financial services such as Tamara Bodnaruk-Wide and NTC Professional Corporation. These may be useful if you have appointments before or after dining.