Swiss Chalet in Hamilton, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Many customers praised the friendly and attentive service from various servers, particularly highlighting Juliana, Mary, and Amelia for their exceptional hospitality.
Food Quality
The food received mixed reviews; while many enjoyed the delicious and well-prepared meals, some reported issues with undercooked or poorly prepared items.
Atmosphere
The restaurant atmosphere was generally described as warm and inviting, although some customers noted noise levels could be disruptive.
Consistency
Several reviews indicated a consistent experience in terms of service and food quality, with many customers expressing a desire to return.
Cleanliness Issues
A few customers reported significant cleanliness issues, particularly in the bathrooms, which negatively impacted their overall experience.
NN
nalgatan
2 days ago
5.0
Everything was great! Food, Service, Atmosphere, and price!! Natalie our server was absolutely fantastic! She did such an awesome job! Professional yet still down to earth. Food arrived within a reasonable time and was delicious as always! This new location is much better than the one by upper james (sorry to say) and that one is closer to my house yet i will still make the drive all the way here for the service and food! Great job ! 👍🏽 👍🏽
TB
Truly Bonitta
Nov 16, 2025
5.0
I had an exceptional experience with the take-out team at Swiss Chalet, especially thanks to Makayla, who handled my large order for my family of seven. She was friendly, patient, and incredibly organized. Despite the size of the order, everything was packed perfectly, nothing was missing, and she double-checked each item with me before I left. Her professionalism and positive attitude made the whole experience stress-free. Great Food & Truly outstanding service! Thank you, Makayla!
JL
Josie Lyons
Nov 16, 2025
5.0
I totally enjoyed my experience at Swiss Chalet. I normally dine in but decided to grab takeout instead. I was greeted by a friendly employee. She advised me that my order would be hot and ready in just a few minutes. It was. She packed everything up and didn’t hesitate to throw in some extra napkins when I asked. Her name is Makayla. I enjoyed my takeout experience with Makayla and the delicious and hot chicken dinner.
JS
Jenn Shurville
Nov 11, 2025
5.0
I placed a takeout order recently and was genuinely impressed—not just by the food, but by the standout service. Makayla, who handled my pickup, deserves special recognition. She greeted me with a bright smile and a welcoming attitude that instantly made the experience feel personal, even during a busy rush.
Makayla’s attention to detail was top-notch—she made sure my order was complete (including the essential dipping sauce!) and double-checked everything with care. Her upbeat energy and professionalism turned a routine pickup into something memorable.
The food itself was exactly what I hoped for—hot, fresh, and delicious. The Quarter Chicken Dinner was perfect, but it was Makayla’s exceptional customer service that truly elevated the visit.
This location is lucky to have someone like her on the team. If you’re looking for great food and even better service, I highly recommend stopping by!
JL
Jessica Larabie
Nov 7, 2025
5.0
I recently placed a takeout order and wanted to give a huge shout-out to the staff, especially Makayla, who handled my pickup.
The entire process was quick and seamless. When I arrived, Makayla was immediately welcoming, and had a genuinely friendly and cheerful attitude, even during a busy rush, and ensured I had everything in my bag (including the vital dipping sauce!). She made the pickup experience fantastic.
My order was 100% accurate, and the food—the Quarter Chicken Dinner—was hot and fresh, exactly what I look forward to from Swiss Chalet.
Great food combined with truly excellent customer service like Makayla’s deserves recognition. I highly recommend this location!
Does my local Swiss Chalet restaurant at 1240 Rymal Road East, Hamilton offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Hamilton - Rymal Road East's <a href="https://www.swisschalet.com/en/menus/delivery/store-1714/on/hamilton/1240-rymal-road-east.html">delivery menu here</a>.
Does Swiss Chalet Hamilton - Rymal Road East offer takeout?
Yes, Swiss Chalet® Hamilton - Rymal Road East offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Hamilton - Rymal Road East's <a href="https://www.swisschalet.com/en/menus/takeout/store-1714/on/hamilton/1240-rymal-road-east.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Hamilton - Rymal Road East?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Hamilton - Rymal Road East offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Hamilton - Rymal Road East?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Hamilton - Rymal Road East <a href="https://www.swisschalet.com/en/menus/dining-room/store-1714/on/hamilton/1240-rymal-road-east.html">dining room menu here</a>.
Is Swiss Chalet at 1240 Rymal Road East in Hamilton currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Hamilton - Rymal Road East location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Hamilton - Rymal Road East Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 1240 Rymal Road East in Hamilton is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 1240 Rymal Road East, Hamilton offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Hamilton at 1240 Rymal Road East offer delivery service?
Yes, Swiss Chalet Hamilton offers delivery. You can order online via their website or mobile app.
Can I place a takeout order at Swiss Chalet Hamilton - Rymal Road East?
Yes, takeout is available. Orders can be placed online, via the mobile app, or by calling the restaurant.
Is it possible to order ahead online for pickup or delivery at Swiss Chalet Hamilton?
Yes, you can order ahead online or through the mobile app for curbside pickup, in-restaurant pickup, or delivery.
What are the operating hours of Swiss Chalet at 1240 Rymal Road East, Hamilton?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Are there any special deals or promotions currently offered at Swiss Chalet Hamilton - Rymal Road East?
Yes, they offer various deals including limited-time promotions and family meal deals. Visit their Specials & Deals page for updates.
Does Swiss Chalet Hamilton provide vegetarian or gluten-friendly menu options?
Yes, vegetarian options are available. For more details and allergy information, refer to their Nutrition & Allergy Guide.
Is Swiss Chalet at 1240 Rymal Road East locally owned and operated?
Yes, it is owned and operated by local Canadian franchisees, supporting the local community and economy.
Are there any nearby automotive services close to Swiss Chalet Hamilton?
Yes, the Active Green and Ross Complete Tire and Auto Centre is nearby, useful if you need tire or auto repairs before or after dining.
What other dining options are available near Swiss Chalet at 1240 Rymal Road East?
Nearby dining options include Texas Wild BBQ for barbecue, Burger King Canada for fast food, and The Greek Kitchen for Greek cuisine, offering a variety of choices around your visit to Swiss Chalet.
Are there any convenient places for coffee or a quick snack near Swiss Chalet Hamilton?
Yes, Tim Hortons is nearby offering coffee and snacks, perfect for a quick break before or after your meal at Swiss Chalet.