Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hamilton Subway® Restaurant at 830 Upper James St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
482 reviews
5 stars
260
4 stars
82
3 stars
38
2 stars
13
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and dismissive.
Order Management
Multiple reviews highlighted issues with order management, including delays, incorrect orders, and poor handling of online orders.
Food Quality
While many customers enjoyed fresh and well-prepared food, there were complaints about incorrect orders and unsatisfactory food quality.
Cleanliness
The location is generally noted for being clean, but there were isolated complaints regarding unsanitary conditions.
- SSSteve4 days ago5.0Friendly staff ready to take your order quickly and efficiently. Clean and well lit for comfortable sitting
- TRTracey RobinsonJan 5, 20265.0Go there most mornings. Nishi is a star and knows exactly what I want and makes a most excellent sub! She is always so pleasant and happy and a joy first thing in the morning. The world needs more of here!
- YCYadwinder ChahalDec 22, 20251.0It’s been few days i come here to get breakfast after i finish my job at 5AM,the girl at the counter always says that the system is doing maintenance and doesn’t allow to take any orders. The time frame she gave me when i ask is 15-20 minutes to not take any orders. I have been to many subway’s they never said anything about any maintenance. Today was my last time and didn’t get the food I’m never coming back to this place.
- SRshazeen rabiaDec 20, 20255.0I love this Subway. I oftenly visit this location and there is a girl working I guess her name is Inder. She is always there welcoming with a big smile on her face. Her way to deal the customer is imoressive. I would like to go there again when I pass by.
- MMMDec 18, 20251.0This is not the first time this has happened. I have experienced similar issues multiple times (around three times) at this location, and it has been the same staff member each time. The store is listed as 24 hours, yet at 3:30 AM I was told to wait one hour for a sandwich, while other customers ordered before me and were already eating. One customer even received their order during this time. The oven screen showed “shutting down”, which normally only takes a few minutes, not an hour. I was also told card payment was not working and that I had to wait five minutes, but this was only mentioned after my sandwich was already made. While waiting, the food became cold, and since I don’t carry cash, I had no other option but to wait. This repeated situation shows poor communication and poor management, especially for a 24-hour location.
Frequently Asked Questions About Subway
Where is Subway located?
Subway is located at 830 Upper James St., Unit #105, Hamilton, ON, L9C 3A4, Canada.
What are the operating hours of Subway at 830 Upper James St.?
Subway is open 24 hours a day, every day of the week.
What meal times does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does Subway offer curbside pickup?
Yes, Subway offers curbside pickup for customer convenience.
What payment methods are accepted at Subway?
Subway accepts American Express, Discover, MasterCard, and Visa cards.
Can I dine in at Subway on Upper James St.?
Yes, Subway provides dine-in service for guests.
Does Subway provide catering services?
Yes, Subway offers catering services to support your event needs.
Are there other Subway locations near this one?
Yes, there are multiple other Subway sandwich shops and restaurants nearby which you might consider visiting or comparing.
What pharmacy is located near Subway at 830 Upper James St.?
The I.D.A. - Hamilton Medical Pharmacy is located nearby and can be useful for picking up prescriptions or health products during your visit to Subway.
What other services can I find near Subway on Upper James St.?
Nearby you can find services such as Island Ink Jet for printing and office equipment, MDG Computers for electronics, and a variety of beauty salons and barbershops including Split Ave Barbershop and K-Laba Beauty Supplies.