Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hamilton Subway® Restaurant at 651 Upper James Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported issues with the freshness and quantity of food, including complaints about stale bread and insufficient meat portions.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rude behavior and poor service experiences.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty prep areas and unsanitary conditions.
Consistency
Customers noted a decline in quality and service compared to previous visits, suggesting inconsistency in the dining experience.
Value for Money
Many customers felt that the portion sizes and overall quality did not justify the prices, leading to dissatisfaction.
FM
Felisha Mohammed
Nov 14, 2025
5.0
Needed dinner so stopped at this Subway and Schloak (not sure how to spell) was really impressive! Great customer service!
CV
Carl Vandervleet
Nov 3, 2025
4.0
good staff, fairly quick, good food, little light on toppings though.
AK
Ajitpal Kaler
Oct 31, 2025
1.0
Such a stupid restaurant , no manners,no respect
BB
Bounce Bounce
Oct 28, 2025
1.0
This is the only location where they give the most minimal meat.If i'm paying for a steak and cheese, I expect the two scoops, not one scoop spread over the whole sandwich and when I asked for extra sauce, it shouldn't just be one strip will not be returning.
TO
Teresa Owen
Sep 29, 2025
1.0
I ordered from Uber Eats 2 steak and cheese footlongs subs . I didn’t get any cheese on both and I got little steak on them. I phone them and complain and haven’t heard back.
Subway Hamilton Mountain Mall is located at 651 Upper James Road, Building #B15, Hamilton, ON L9C 5R8, Canada, inside Hamilton Mountain Mall.
What are the operating hours of Subway at Hamilton Mountain Mall?
Subway is open Monday to Wednesday from 7:00 AM to 10:30 PM, Thursday and Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 10:30 PM, and Sunday from 9:00 AM to 10:00 PM.
What meals are served at Subway in Hamilton Mountain Mall?
Subway serves breakfast, lunch, and dinner.
Does Subway at Hamilton Mountain Mall offer catering services?
Yes, Subway offers catering services to meet your event needs.
How can I place an order at Subway Hamilton Mountain Mall?
You can order quickly and easily using the Subway app or online via their menu ordering link.
What payment options are accepted at Subway Hamilton Mountain Mall?
Subway accepts American Express, Discover, MasterCard, and Visa for payments.
Does Subway at Hamilton Mountain Mall have dine-in or drive-through options?
Subway offers dine-in service but does not have a drive-through option.
What are some nearby places around Subway Hamilton Mountain Mall?
Nearby places include several Tim Hortons coffee shops, chatr Mobile stores, Mountain Shopping Plaza, Wok Express Chinese restaurant, and The Eye Society optometrist.
How can I combine a visit to Subway with nearby attractions?
You can enjoy a meal at Subway and then visit Mountain Shopping Plaza nearby for shopping and entertainment options, or grab coffee at a nearby Tim Hortons.
Can the nearby chatr Mobile stores help me stay connected during my visit to Subway?
Yes, the multiple chatr Mobile stores nearby offer telecommunications services that can help you with mobile phone needs while visiting Subway at Hamilton Mountain Mall.