About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hamilton Subway® Restaurant at 15 King St E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.2
219 reviews
5 stars
90
4 stars
32
3 stars
12
2 stars
4
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional behavior from staff, particularly management.
Food Quality
Customers frequently complained about the freshness and quality of food, including stale bread and insufficient toppings.
Staff Training
There is a clear need for improved staff training, as many reviews indicated a lack of basic customer service skills and product knowledge.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor food handling practices.
Positive Experiences
Despite the negative feedback, a few customers praised specific staff members for their excellent service and attention to detail.
- MKmickyrimpi kkk5 days ago1.0I like subs and have been buying from different places regularly with exceptional customer services. The customer service and attitude of the staff of this place is really bad.
- PPPushpinder Sharma (Prince)Nov 5, 20251.0One of the worst customer service experiences I’ve ever had at a Subway. The old male employee working in morning was rude, disrespectful, and showed zero professionalism. This kind of attitude drives customers away. Management needs to kick him out before it seriously affects the restaurant’s reputation.
- HHHarpreet Singh HeerOct 10, 20251.0My mistake — I didn’t check the customer reviews earlier. Now I understand why this place has low ratings — they’re absolutely accurate. I should’ve avoided it. I’ve had the same bowl at over 20 different Subway locations, but this one charged me $4.25 extra for no reason. The rice smelled bad, the bowl was barely half-filled, and I ended up having to buy something else to eat. Overall, a very disappointing experience.
- HPHarshil PatelSep 27, 20251.0Very Disappointed with the Service – Please Improve Staff Training and Customer Care
- AWAlicia WainwrightSep 25, 20251.0I wanted a rotisserie chicken sandwich. The rotisserie chicken was sitting in its own liquid. I’ve never seen that before he put it on my sandwich and I asked him to get new meat and he took the meat off the sandwich, folded it up and put it back into the bread cooler as he was going to use it for someone else or something. The meat looked rancid. I was gonna get him to redo the sandwich, but then decided to leave after he put it in the fridge to reuse. He didn’t seem like it was a problem and I do not feel like he was going to get rid of the chicken and probably going to keep it there and use it for someone else
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 15 King St E, Hamilton, ON, L8N 1A1, Canada.
What are the opening hours of the Subway at 15 King St E?
The Subway is open Monday to Friday from 8:00 AM to 11:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
What types of meals does this Subway restaurant serve?
This Subway serves breakfast, lunch, and dinner.
Does the Subway at 15 King St E offer pickup or delivery services?
Yes, this Subway offers in-store pickup.
Can I order Subway sandwiches online or through an app at this location?
Yes, you can order quickly and easily online or through the Subway app for pickup or delivery.
What payment options are accepted at this Subway?
They accept American Express, Discover, MasterCard, and Visa.
Does this Subway offer catering services?
Yes, Subway at 15 King St E offers catering services for events and gatherings.
Is dine-in available at this Subway location?
Yes, Subway at 15 King St E serves dine-in customers.
What entertainment option is located near the Subway at 15 King St E?
Rouge Entertainment, a venue for events, dance club, and arts and entertainment, is located nearby for customers to enjoy before or after their meal.
Where can I find shopping for women's clothing near the Subway on King St E?
Urban Alley Inc, a women's clothing store, is a nearby shopping option where customers can explore fashion before or after visiting Subway.
Are there other dining options near the Subway restaurant?
Yes, nearby dining options include Popeyes for chicken, Gino's Pizza, and Kenzo Ramen Hamilton for Japanese cuisine, offering diverse food choices in the area.