Which meals does Subway serve at this location?

This Subway location serves breakfast, lunch, and dinner.

Does Subway offer pickup and delivery services?

Yes, Subway offers in-store pickup and curbside pickup services.

What payment options are accepted at Subway?

Subway accepts American Express, Discover, MasterCard, and Visa payment options.

Can I get catering services at Subway?

Yes, catering services are available at this Subway location.

Is dine-in available at Subway on Upper Ottawa St?

Yes, dine-in is available at this Subway location.

Are there other Subway restaurants near 1405 Upper Ottawa St?

Yes, there are multiple nearby Subway restaurants where customers can also enjoy sandwiches and fast food.

Which nearby places can I visit if I want to try other food options near Subway?

Nearby, you can visit Red Rockets, a chicken and fast food restaurant, or Pizza Hut for pizza options, as well as Mega Wraps diner for more casual dining experiences.

What nearby services are available if I want to shop for health and beauty products near Subway?

Close to Subway, you will find Optical Clearance Outlet for eyewear and optometrist services, Studio C Essentials beauty and tanning salon, Herc's Nutrition for health supplements, The Warehouse Beauty and Wellness for hair supplies, and Glitter & Gold nail and beauty salon.

Brand Certified

Subway

3.7

(373 reviews)

Get Directions Order Menu Call Website

Business Details

1405 Upper Ottawa St, Hamilton, ON

L8W3J6, Canada

(905) 318-5036

http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway

Your local Hamilton Subway® Restaurant at 1405 Upper Ottawa St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

Dine-inAvailable
Drive-throughNot available

Location

Subway

1405 Upper Ottawa St, Hamilton, ON

L8W3J6, Canada

Get Directions

Hours

Monday9:00 AM - 11:00 PM

Tuesday9:00 AM - 11:00 PM

Wednesday9:00 AM - 11:00 PM

Thursday9:00 AM - 11:00 PM

Friday9:00 AM - 11:00 PM

Saturday9:00 AM - 11:00 PM

Sunday9:00 AM - 10:00 PM

Reviews

3.7

373 reviews

5 stars

219

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised several employees, particularly Gurleen and Sim, for their friendly and attentive service, while others reported poor service and long wait times.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and well-made subs, while others complained about stale ingredients and insufficient portions.

Customer Experience

Many reviews highlighted positive experiences due to staff friendliness and helpfulness, but there were significant complaints about misleading tipping practices and poor management responses.

Cleanliness

The store was noted for being clean, which contributed positively to some customers' experiences.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing high costs relative to portion sizes and quality.

KM
Kate M
3 days ago
1.0
Owner is stingy & greedy, will be going to mr.sub from now on. Tips go to the owner & vegetables are rotten.
KK
KOMALPREET KAUR
Jan 30, 2026
5.0
Whenever sim makes my sandwich it’s delicious
PJ
Prathmesh Joshi
Jan 29, 2026
5.0
Just had the best sub of my life today, made by sim! she made my whole dinning experience soo good. definitely come back to have my sub- the simway :)
HM
Hary M
Jan 24, 2026
1.0
The employee did a great job making the sub, genuinely better than most experiences I’ve had. But I need to ask this, why is your machine prompting customers to tip when the employee doesn’t even receive the tip and it goes to the owner instead? People tip because they believe an individual did a good job or provided good service. Your machine nudges customers to tip under that assumption, while most people have no idea the money isn’t going to the worker at all. That’s misleading at best. If tips don’t go to the person who actually made the food or provided the service, that should be made crystal clear. Customers shouldn’t have to ask whether their tip is going to the employee or the owner, but apparently here they do. Very strange practice
AV
Annmarie verstraeten
Jan 4, 2026
4.0
With over 61 million views on my Google reviews as a Level 9 expert Google Reviewer, I always aim to give clear and honest feedback. Gurleen made my subs today and she was friendly, attentive, and listened carefully to how I wanted everything prepared. She made the subs exactly the way I asked and, most importantly, she did not skimp on the veggies. That is one of the main reasons I enjoy going to Subway, and she delivered on quality. I am giving 4 stars only because the prices have gone up, and consistency can be an issue at times. Too often the subs are not made with the amount of vegetables requested, which is frustrating when you are paying more. Today I felt happy and honestly a bit lucky to have someone who understands that quality should match the price. Thank you Gurleen. Keep up the good work. Free parking , small seating eating area with washrooms