Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hamilton Subway® Restaurant at 1405 Upper Ottawa St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
366 reviews
5 stars
214
4 stars
26
3 stars
15
2 stars
15
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised individual staff members for excellent service, others reported poor service and long wait times.
Food Quality
Several customers expressed dissatisfaction with the portion sizes and freshness of the food, noting that toppings were often minimal or not as expected.
Cleanliness
The store was noted as clean and well-maintained by multiple customers, contributing positively to their overall experience.
Staff Attitude
While some staff were highlighted for their friendliness and helpfulness, there were complaints about staff being untrained or unhelpful in resolving issues.
- DMDave M3 days ago1.0If you like brown soggy lettuce this is the place to go! Nothing fresh, chicken tasted off (probably old aswell). Would not recommend worst subway I've ever had.
- AVAnnmarie verstraetenJan 4, 20264.0With over 61 million views on my Google reviews as a Level 9 expert Google Reviewer, I always aim to give clear and honest feedback. Gurleen made my subs today and she was friendly, attentive, and listened carefully to how I wanted everything prepared. She made the subs exactly the way I asked and, most importantly, she did not skimp on the veggies. That is one of the main reasons I enjoy going to Subway, and she delivered on quality. I am giving 4 stars only because the prices have gone up, and consistency can be an issue at times. Too often the subs are not made with the amount of vegetables requested, which is frustrating when you are paying more. Today I felt happy and honestly a bit lucky to have someone who understands that quality should match the price. Thank you Gurleen. Keep up the good work. Free parking , small seating eating area with washrooms
- AHanastasia hughesDec 17, 20251.0I feel bad for the women behind the counter she was all alone and was struggling constant line up and unable to focus on orders. Get more people working here
- RCRosalind CorridonNov 26, 20255.0Excellent service by Gursimram, It was almost closing time and I requested a meatball sandwich, there weren't any left... Seeing my utmost disappointment, Gursimram actually went and made some meatballs for me. She made my day! Really appreciate customer service like this! Will definitely be coming back.
- MMmf3218Nov 2, 20251.0My significant other went to this Subway and it was an absolute terrible experience. He ordered a rotisserie chicken bowl. This was what he got. First of all half of the items that were supposed to be in the bowl, weren’t. Then the mediocre portion that was given was unreal. Never will go here again!! Ridiculous.
Frequently Asked Questions About Subway
Where is Subway located in Hamilton?
Subway is located at 1405 Upper Ottawa St, Unit 2, Hamilton, ON L8W3J6, Canada.
What are the operating hours for Subway on weekdays?
Subway is open from 9:00 AM to 11:00 PM from Monday to Saturday, and from 9:00 AM to 10:00 PM on Sunday.
Which meals does Subway serve at this location?
This Subway location serves breakfast, lunch, and dinner.
Does Subway offer pickup and delivery services?
Yes, Subway offers in-store pickup and curbside pickup services.
What payment options are accepted at Subway?
Subway accepts American Express, Discover, MasterCard, and Visa payment options.
Can I get catering services at Subway?
Yes, catering services are available at this Subway location.
Is dine-in available at Subway on Upper Ottawa St?
Yes, dine-in is available at this Subway location.
Are there other Subway restaurants near 1405 Upper Ottawa St?
Yes, there are multiple nearby Subway restaurants where customers can also enjoy sandwiches and fast food.
Which nearby places can I visit if I want to try other food options near Subway?
Nearby, you can visit Red Rockets, a chicken and fast food restaurant, or Pizza Hut for pizza options, as well as Mega Wraps diner for more casual dining experiences.
What nearby services are available if I want to shop for health and beauty products near Subway?
Close to Subway, you will find Optical Clearance Outlet for eyewear and optometrist services, Studio C Essentials beauty and tanning salon, Herc's Nutrition for health supplements, The Warehouse Beauty and Wellness for hair supplies, and Glitter & Gold nail and beauty salon.