Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hamilton Subway® Restaurant at 1331 Main Street West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported unsanitary practices, including staff not changing gloves, poor food handling, and dirty conditions in the restaurant.
Customer Service
Many reviews highlighted unprofessional and rude behavior from staff, with several customers expressing frustration over poor service and lack of attention.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poorly prepared sandwiches.
Food Quality
While some customers praised the freshness and taste of the food, many others reported dissatisfaction with the quality and preparation of their meals.
Staff Training
Frequent mentions of staff being untrained or inattentive suggest a need for better training and management oversight.
SL
Samuel Li
Feb 19, 2026
5.0
One of the best subway chains i have went to. The cheapest sandwiches too. They are usually generous with toppings when you ask for extras too.
TT
Tia
Feb 16, 2026
1.0
Avoid This Subway
My boyfriend and I decided to try a different Subway location than our usual, and it was a huge mistake. From the moment we walked in, we were ready to turn around and leave. Despite there being three employees present, the service was incredibly slow and the staff seemed uninterested in their jobs. Two of the employees were casually chatting while one person struggled to take orders for the three customers in line.
The overall cleanliness of the restaurant was appalling. The windows were filthy, and the floor was covered in snow, slush, food crumbs, and wrappers. It was clear that no one had bothered to clean up the mess. The counter where our subs were made was equally disgusting, with food debris and grime suggesting it hadn't been wiped down all day.
This Subway location is a far cry from the standards I expect. Do yourself a favour and choose a different Subway or any other restaurant to avoid a similarly unpleasant experience.
SR
Stephanie Rochon
Feb 14, 2026
1.0
I’m always dissatisfied and disappointed with this location but my experience earlier this week will make me never eat at this store again. At about 1am I watched staff change the garbages with gloves on and then immediately start making sandwich’s, the other employee was wearing her AirPods, on her phone, and on a call all while also making sandwich’s. I recommend you train your staff in food hygiene
JW
Jeremy Winick
Jan 21, 2026
1.0
I tried to order but they were serving for Uber eats first, they told me to sit down and I waited 20 minutes. When I got up to ask if I can order now they rudely said no we'll let you know when, I waited another 10 and then left. Worse subway ever, should serve customers first.
PS
Prashant Shukla
Jan 7, 2026
5.0
I had the best subway here. Peri peri chicken subway is scrumptious with Italian herb n cheese , along with habanero jack cheese slices and the chicken quantity and quality was super. I will always prefer this subway over any other subway branch.
I tried one on the king st W too but the quality and quality both lacking the taste. If you want to have a subway go to McMaster one 🫶👍❤️
The Subway restaurant is located at 1331 Main Street West, Unit 3, Hamilton, ON, L8S 1C6, Canada.
What type of food does Subway offer at this location?
Subway offers a variety of sandwiches including Footlongs and 6” sandwiches, wraps, salads, fresh cut veggies and toppings, fresh-baked bread, and cookies.
What are the ordering options available at Subway 1331 Main Street West?
You can order through the Subway app, online, for delivery, dine in at the restaurant, or pick up curbside.
Does this Subway location offer catering services?
Yes, Subway at 1331 Main Street West offers catering services.
Which payment methods are accepted at Subway on Main Street West?
Subway accepts American Express, Discover, MasterCard, and Visa for payment.
What meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner.
Is dine-in available at the Subway located at 1331 Main Street West?
Yes, dine-in service is available at this Subway location.
What are the operating hours for this Subway restaurant?
This Subway location is open 24 hours every day of the week.
What nearby places can help me find this Subway location?
Several other Subway restaurants are nearby, which can help you identify the area when visiting 1331 Main Street West in Hamilton.
What nearby places can customers visit before or after their meal at Subway on Main Street West?
Customers can visit nearby Bubble Tea Shops for beverages, Sushi Shops for alternative dining options, or Pinks Burgers for different fast food choices.
Are there any nearby attractions near the Subway at 1331 Main Street West?
Yes, Lake McMaster is a nearby landmark where customers can enjoy some outdoor time before or after dining at Subway.
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