Subway

3.6
563 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hamilton Subway® Restaurant at 1331 Main Street West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1331 Main Street West, Hamilton, ON
L8S 1C6, Canada

Hours

Reviews

3.6
563 reviews
5 stars
226
4 stars
130
3 stars
70
2 stars
24
1 star
113

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty bathrooms, flies, and hair found in food.

Customer Service

There are numerous complaints about rude and unprofessional staff, with some customers experiencing poor service and lack of attention.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing toppings, and poor food preparation.

Food Quality

Customers expressed dissatisfaction with the quality of food, including burnt bread, insufficient toppings, and concerns about food safety.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the food quality during their visits.
  • RR
    ralph riz
    Nov 2, 2025
    1.0
    I literally saw them pick up the cheese that fell on the floor and put it back, even though it was dirty. It was disgusting.
  • KZ
    Kate Zhang
    Sep 24, 2025
    1.0
    No hair nets..? 💀
  • FF
    Felipe Faccio
    Sep 24, 2025
    5.0
    Really good place
  • BV
    Bobby Virk
    Sep 13, 2025
    1.0
    Its the third time now. When I go to the store to order, I’m always told that “System is updating and it’ll take 30mins.” Like the system is updating everyday between 5-7AM? Then whats the point of having a 24hour store? Tell me about that.
  • MD
    Marcus D'Souza
    Sep 5, 2025
    5.0
    I’ve been going to this location for years. They have a lot of turnover with their staff, but the food is generally pretty decent quality. Their deals are pretty good too.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 1331 Main Street West, Unit 3, Hamilton, ON, L8S 1C6, Canada.

What type of food does Subway offer at this location?

Subway offers a variety of sandwiches including Footlongs and 6” sandwiches, wraps, salads, fresh cut veggies and toppings, fresh-baked bread, and cookies.