Subway

3.3
229 reviews
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Business Details

1550 Upper James Rymal Rd, Hamilton, ON
L9B 2L6, Canada
(905) 574-1509
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hamilton Subway® Restaurant at 1550 Upper James Rymal Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1550 Upper James Rymal Rd, Hamilton, ON
L9B 2L6, Canada

Hours

Reviews

3.3
229 reviews
5 stars
88
4 stars
40
3 stars
23
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported stale bread and poor food quality, with some describing their sandwiches as inedible.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and inadequate handling of orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean bathrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing ingredients, leading to customer dissatisfaction.

Staffing Issues

Customers frequently mentioned understaffing during peak hours, resulting in long wait times and frustrated patrons.
  • AP
    Aaron P
    3 days ago
    1.0
    To anyone who reads this review….don’t ever visit this location. I immediately regretted coming in for a sub. The woman who served me was quite rude and lacked basic decency and customer service skills. She hates her job. If the proprietor reads this, she was working Nov 21/25. Haven’t had a poorer experience at any Subway ever. AVOID THIS LOCATION.
  • CI
    Cristina Ieraci
    Nov 7, 2025
    1.0
    My friend just came here and asked for a gluten free sub, as she is celiac and subway offers gluten free bread. She was DENIED because the worker simply did not want to thaw the bread out for her. The worker told her that there was gluten free bread in the back, but simply did NOT WANT TO defrost it for her. This is unacceptable. Do not go to this subway unless you wanted to be disrespected by the same worker that refused service to my friend, because she was too lazy to do her job. Disgusting.
  • AP
    alex PINHEIRO
    Nov 5, 2025
    1.0
    Was there yesterday and watched staff make subs for the customers ahead of us and then proceeded to the cash register with the same gloves on and then came to make my subs still wearing the same set of gloves on and I said are you going to change gloves they gave us the look . Typical of these places now avoid this places
  • JP
    Juan Palomo
    Oct 31, 2025
    2.0
    I made a arder and she gave me the wrong ingredients
  • SS
    Shelley Smith
    Oct 10, 2025
    1.0
    Ordered 2 6" sus, one Italian one assorted. The Italian one was toasted and the assorted one was not. Went home and both sub buns were so stale all we ate was the meat. Will not be going back.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located in Hamilton?

The Subway restaurant is located at 1550 Upper James Rymal Rd, Unit #3, South Hamilton Square, Hamilton, ON, L9B 2L6, Canada.

What are the operating hours of this Subway restaurant?

The Subway restaurant is open Monday to Friday from 8:00 AM to 1:00 AM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.