McDonald's

3.3
4006 reviews
Drive-Thru Curbside McDelivery
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Business Details

20 Rymal Road East, Hamilton, ON
L9B 1T7, Canada
(905) 387-9282
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
20 Rymal Road East, Hamilton, ON
L9B 1T7, Canada

Hours

Reviews

3.3
4,006 reviews
5 stars
1,184
4 stars
903
3 stars
634
2 stars
321
1 star
964

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Many reviews highlighted poor cleanliness, with dirty tables, overflowing garbage, and unsanitary conditions in the bathrooms.

Staff Attitude

While some customers praised friendly staff, others noted a lack of engagement and professionalism, with some staff appearing tired or uninterested.

Food Quality

Feedback on food quality was mixed, with several customers complaining about cold, poorly prepared, or incorrect items.

PlayPlace Experience

The PlayPlace was generally well-received by families, providing a positive experience for children despite other issues in the restaurant.
  • MM
    monsterteethz
    1 day ago
    1.0
    i have nothing left to say man. this is far from the first time this has happened at this location but i can’t take it anymore. i ordered nothing but a bacon deluxe mccrispy sandwich and these guys hand me a sandwich with just lettuce and mayo. no bacon or tomato. like come on guys it literally says BACON in the name i am appalled over how dirty you people have done me. this mcdonald’s crushes hopes dreams and spirits
  • HB
    Heavyn Beck
    6 days ago
    3.0
    Usually I have a decent or really great experience at this Mcdonalds. Being near my home, I am here often, and there are such great people who work here. However, after having issues with my code, the lovely lady on the speaker instructed me to give it again at the window. The girl at the window, Ashat, was so rude when I got to the window, barely interacting, and when I asked to show my code because it wasn’t working at the speaker, she shut the window on me. She eventually took the code and my gift card and was rude for the entire interaction.
  • LM
    Lindsay M
    6 days ago
    5.0
    Good food and friendly lady at the cash
  • MR
    maggie Van Rooij
    Jan 1, 2026
    1.0
    Mac Donalds is no longer my favourite place. The servers look tired or bored, no smiles just give me my order without eye contact. The floors are so slippery and dirty it’s disgusting! no one shows any pride. Mac Donalds is no longer on my “Go To”list it makes me sad no management is on top of this.
  • AH
    Amanda Haines
    Jan 1, 2026
    4.0
    I got butter on my English muffins after asking for only butter. Wasn't impressed to see that the play place had iPad in it
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 20 Rymal Road East, Hamilton?

McDonald's at 20 Rymal Road East is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 every day at this McDonald's.