Many customers reported issues with greasy, undercooked, or cold food, leading to dissatisfaction.
Service Speed
Numerous reviews highlighted long wait times for orders, with some customers experiencing delays of over 40 minutes.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, with some praising helpfulness while others reported rudeness and dismissive attitudes.
Cleanliness
Several customers noted that the dining area and tables were not clean, impacting their overall experience.
Order Accuracy
Multiple reviews mentioned incorrect orders or missing items, contributing to frustration among customers.
RB
Rob Baboth
4 days ago
5.0
Shout out to this location who actually take KFC gift cards. The Upper James location doesn’t take KFC gift cards?! Thank you for your hospitality and quality of food. Perhaps you could set the example for the Upper James location.
SR
St Rt
Feb 15, 2026
5.0
Amazing service. Friendly staffs good ambiance and with music in the lobby food was even better
JM
Julee Morrison
Feb 12, 2026
5.0
The service was so friendly and genuine. The chicken and fries were cooked to KFC perfection!
Best KFC of them all!
JD
Jassi Dhesi
Jan 29, 2026
2.0
I placed my order through uber eats at 9:40pm just two sandwiches and they took 40 minutes to make it when my uber driver went there they said its gonna take extra 15 minutes to make it so he texted me the situation i don’t blame uber driver i blame KFC for their poor service
SK
Shaf K
Jan 27, 2026
1.0
I wish I could give it ZERO - 0. The worst KFC with fried fat and skin that was more than the actual meat, soaking in the oil.
Stopped by. After googling closest KFC near me.
Chicken was not drained after frying. Nor was the large glibs of Fat and excessive skin trimmed, just fried n disgusting.
Never buying anything at this location again
The KFC is located at 580 Mohawk Road West, Hamilton, ON, L9C 1X9, Canada.
What are the opening hours of this KFC?
KFC is open every day from 10:30 AM to 11:00 PM.
How can I contact this KFC location?
You can reach KFC at +1 905-574-6912.
Does this KFC offer halal food options?
Yes, this KFC location is categorized as a Halal Restaurant.
Where can I find more information about this KFC online?
Visit their website at http://kfc.ca for more information.
Which other restaurants are near this KFC?
Nearby restaurants include Gino's Pizza, Subway, and Barburrito, offering pizza, sandwiches, and Tex-Mex options respectively.
Are there banking services close to this KFC?
Yes, CIBC and a CIBC ATM branch are nearby, providing convenient banking options.
What shopping options are available near this KFC?
Near KFC, you can shop at Westcliffe Mall, Dollarama, and Food Basics for a variety of products including groceries and discount items.
Can I find health and beauty services near KFC?
Yes, nearby are beauty salons like Hollywood Hairstylists and Super Clips, as well as pharmacies like Rexall Pharma Plus and Rexall.
What other services are close to this KFC for customers' convenience?
Customers can access services like dentists (Dr R Wardrope, Westcliffe Dental), hearing solutions (Life Hearing Solutions), and money transfer at Western Union nearby.