About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.2
428 reviews
5 stars
157
4 stars
58
3 stars
48
2 stars
29
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, poor customer service, and rude staff interactions.
Food Quality
Many reviews highlighted consistently poor food quality, including greasy, soggy chicken and incorrect orders.
Staff Performance
While some staff were praised for their friendliness and helpfulness, many reviews criticized the overall staff performance and professionalism.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food preparation.
Value for Money
Customers expressed dissatisfaction with portion sizes and perceived high prices for the quality of food received.
- CBcynthia Bishop1 day ago3.0Service was excellent, staff was very friendly however when I got home and started eating a few pieces were undercooked. Hoping no one gets sick from it. Restaurant needs to be more careful with cooking chicken.
- WSWil StuartDec 18, 20251.0Wow. Absolutley terrible. The staff was polite enough, to save us waiting 15 minutes for four pieces of chicken in a bucket, they offered us 4 chicken tenders instead.'to save us the wait 'we still waited 14 minutes for some soggy, nasty, microwaved crap. Very very disappointed. We will not use the upper paradise and mohawk, westcliff mall location ever again. So disappointed
- SSShAhidDec 12, 20251.0The location on Mohawk and Ottawa is absolutely ridiculous. 45min wait for just 2 combos. The lady in front of me canceled her order at the 30min mark and yelled at the staff. Portion size was so bloody small on top of the 45min wait AND OVERPRICED! I got 1, 4 piece combo and a zinger sandwich and that is 30dollars? WTH happened to this place? Ive been eating from KFC for 40yrs and I have never remembered it being this bad on all fronts. Hopefully its just this location. Next time I order KFC I will try from a different location.
- TGTay GDec 11, 20251.0If I could send the girl that works there back to a home country I would. Because I know when I show up at 10:05 PM and you finally deal with me at 10:24 PM and say we’re closing in six minutes went online. It says you close at 11 PM. You can’t make food. It’s disgusting that you wasted a half an hour of my time to say you can’t cook my food. When online it closes at 11
- DBDianne BrownDec 7, 20251.0I’ve been coming to this KFC for a long time, and I’ve never encountered such terrible staff. I tried to place my order several times, but she ignored me and skipped straight to the next customer. On top of that, her English was so poor that she couldn’t understand what I was saying. She was also very rude in the way she spoke to me. At the very least, please hire staff who are more qualified to handle professional customer service. I’m never coming back.
Frequently Asked Questions About KFC
What is the address of this KFC location?
The KFC is located at 580 Mohawk Road West, Hamilton, ON, L9C 1X9, Canada.
What are the opening hours of this KFC?
KFC is open every day from 10:30 AM to 11:00 PM.
How can I contact this KFC location?
You can reach KFC at +1 905-574-6912.
Does this KFC offer halal food options?
Yes, this KFC location is categorized as a Halal Restaurant.
Where can I find more information about this KFC online?
Visit their website at http://kfc.ca for more information.
Which other restaurants are near this KFC?
Nearby restaurants include Gino's Pizza, Subway, and Barburrito, offering pizza, sandwiches, and Tex-Mex options respectively.
Are there banking services close to this KFC?
Yes, CIBC and a CIBC ATM branch are nearby, providing convenient banking options.
What shopping options are available near this KFC?
Near KFC, you can shop at Westcliffe Mall, Dollarama, and Food Basics for a variety of products including groceries and discount items.
Can I find health and beauty services near KFC?
Yes, nearby are beauty salons like Hollywood Hairstylists and Super Clips, as well as pharmacies like Rexall Pharma Plus and Rexall.
What other services are close to this KFC for customers' convenience?
Customers can access services like dentists (Dr R Wardrope, Westcliffe Dental), hearing solutions (Life Hearing Solutions), and money transfer at Western Union nearby.