Customers frequently reported long wait times for their orders, with some experiencing delays of over 40 minutes.
Food Quality
While many praised the food as fresh and delicious, there were numerous complaints about incorrect orders and subpar food quality.
Customer Service
Feedback on staff behavior was mixed; some customers highlighted friendly and helpful service, while others reported rudeness and lack of professionalism.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the overall experience.
Management Issues
Multiple customers expressed concerns about poor management and staffing levels, leading to inefficiencies and negative experiences.
AL
Amanda Langadinos
6 days ago
3.0
I have no complaints about the food. My order was excellent. Unfortunately I found that the dining area was freezing. I could feel cold air coming from the vents. I ended up taking my order out to my car to eat as it was much warmer there than in the dining area. This is not the first time I found it cold. Consider turning up the heat.
SW
Shawn William
Feb 5, 2026
5.0
KFC never disappoints! The chicken is always hot, crispy, and full of flavor. I especially love the juicy thighs and the tender white-meat breast pieces — perfectly cooked every time. The seasoning is classic and addictive, and the sides pair really well with the chicken. Service is usually quick and staff are friendly. Great taste, good portions, and totally worth it.
JM
jack mac
Feb 4, 2026
1.0
Everything was cold. They had a large bucket of popcorn chicken under the counter and got mine from there stone cold and dry like cardboard, God knows how old they were. I had a look at the cooking area and it was disgusting. If your thinking about going there DON'T you will regret it I certainly did and I used to love KFC. They seem to be saving money by turning the heat off, it was freezing in there KFC has turned into a joke.
AR
Amanda Reilly
Feb 3, 2026
5.0
Stopped in late this evening to pick up some dinner. While my fiancé and I were waiting there was a gentleman who instigated an altercation between himself and the staff. He became angry due to the dining area closing an hour before the restaurant itself. While yelling belligerently towards the staff, they handled it with the utmost professionalism possible. The gentleman proceeded to start an argument with my fiancé until finally giving up and leaving. The lady who dealt with him, I’m sorry I didn’t catch your name but you dealt with that as best as possible. In no way were you in the wrong!
Food was fresh and delicious! Thank you for the great service. We will definitely be coming back!
EB
ERICA BENEVIDES
Feb 3, 2026
1.0
Extremely disappointed with the lack of cleanliness at KFC – 809 Upper Gage Ave, Hamilton, ON L8V 4K5. On February 3, 2026 at 12:00 PM, the washroom was in an unacceptable condition, with a dirty toilet, wet and unclean floors, and a visibly unclean mirror. For a food establishment, this is a serious health concern and should not be happening. Management needs to address hygiene and cleaning standards immediately.
What are the opening hours of KFC at 809 Upper Gage Avenue, Hamilton?
KFC is open from 10:30 AM to 11:00 PM on Monday to Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday to Saturday.
Where is KFC located in Hamilton?
KFC is located at 809 Upper Gage Avenue, Hamilton, ON, postal code L8V 4K5, Canada.
What types of food does KFC at Upper Gage Avenue serve?
KFC is a fast food and chicken restaurant that also offers meal delivery and halal food options.
How can I contact KFC at Hamilton for orders or inquiries?
You can reach KFC at 809 Upper Gage Avenue by phone at +1 905-385-1263.
Does KFC offer meal delivery services at the Hamilton location?
Yes, KFC provides meal delivery services at their Hamilton location on Upper Gage Avenue.
What is the timezone for the KFC located on Upper Gage Avenue in Hamilton?
The KFC at 809 Upper Gage Avenue is in the America/Toronto timezone.
Are there any banks near KFC at 809 Upper Gage Avenue?
Yes, RBC Royal Bank is nearby, which is convenient for withdrawing cash or banking needs before or after your meal.
Which nearby spots can I visit for beauty and wellness near KFC Hamilton?
Nearby beauty and wellness options include Uni's Hair Stylist, Body Craft Esthetics, and Family Massage Therapy, perfect for a grooming or relaxation session before or after enjoying KFC.
Is there a pharmacy close to KFC at Upper Gage Avenue?
Yes, Rexall Pharma Plus is located nearby, convenient for picking up prescriptions or health essentials when visiting KFC.
Are there other fast food or dining options near KFC at 809 Upper Gage Avenue?
Yes, other nearby dining options include McDonald's Canada, Ale House pub, Gage Pizza & Wings, and Tim Hortons for a variety of meal choices around KFC.