KFC

3.2
929 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
809 Upper Gage Avenue, Hamilton, ON
L8V 4K5, Canada

Hours

Reviews

3.2
929 reviews
5 stars
307
4 stars
151
3 stars
122
2 stars
76
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

Many reviews highlighted rude or disinterested staff, with some customers feeling unwelcome or treated as a burden.

Food Quality

While some customers praised the food as fresh and tasty, others reported issues such as incorrect orders, overcooked items, and even food safety concerns.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and a hot, uncomfortable dining environment.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food, particularly highlighting individual employees who provided excellent service.
  • GS
    G. Shore
    1 day ago
    1.0
    Sunday dinner time. No chicken. 40 minute wait…. Why even be open? This place sucks! Don’t even waste your time.
  • DS
    Deepak Saini
    Nov 8, 2025
    1.0
    Well you guys should hire more employees only one girl is handling store that the waiting time is 20 minutes
  • SN
    Splodez Night
    Nov 1, 2025
    1.0
    Ordered a family meal bucket that comes with fries and popcorn chicken but only got the bucket and fries. I don’t know what takes them so long and they still cant get my order correct
  • DS
    Daniyal Syed
    Oct 29, 2025
    1.0
    The food was fine but i'm not waiting 45 minutes for my food which was a sandwich and macaroni for 17 dollars. My friend ordered before me which was literally just popcorn chicken, she waited an hour and 20 minutes finally got it while they also forgot her drink. We've seen several people get their orders before us while it isn't even busy. I asked how long and got an "i don't know", while another worker overstayed her break man. Fast food btw if she didn't already pay I would've just left. Atmosphere was fine minus getting harassed by flies. Worker claimed that she called for her order but also said her order didn't show up on the kiosk? basically blaming us, which was 20 minutes after i had asked another worker about how much longer it'll take. Worker said that the kiosk sometimes doesn't order or show properly that's not my problem communicate that with the customer beforehand that kind of defeats the whole purpose of the kiosk but alright. I'm generally a pretty easy going person but this is literally like the first time i've ever written a review, and it had to be said.
  • CM
    Craig M
    Oct 22, 2025
    4.0
    After showing the counter attendant some online coupons, she told us we had to use the kiosk to order..but you cant use the coupon at the kiosk. Then we were told we couldn't use debit at front counter and once again had to use the kiosk. Then we asked another counter person (indian girl )and she was great and took our order at the counter and we paid debit, so I have no idea what that was all about but finally we got our order.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 809 Upper Gage Avenue, Hamilton?

KFC is open from 10:30 AM to 11:00 PM on Monday to Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday to Saturday.

Where is KFC located in Hamilton?

KFC is located at 809 Upper Gage Avenue, Hamilton, ON, postal code L8V 4K5, Canada.