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KFC

3.2
(974 reviews)

Business Details

(905) 385-1263
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
809 Upper Gage Avenue, Hamilton, ON
L8V 4K5, Canada

Hours

Reviews

3.2
974 reviews
5 stars
336
4 stars
152
3 stars
122
2 stars
80
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some experiencing delays of over 40 minutes.

Food Quality

While many praised the food as fresh and delicious, there were numerous complaints about incorrect orders and subpar food quality.

Customer Service

Feedback on staff behavior was mixed; some customers highlighted friendly and helpful service, while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews noted that the restaurant was clean and well-maintained, contributing positively to the overall experience.

Management Issues

Multiple customers expressed concerns about poor management and staffing levels, leading to inefficiencies and negative experiences.
  • AL
    Amanda Langadinos
    6 days ago
    3.0
    I have no complaints about the food. My order was excellent. Unfortunately I found that the dining area was freezing. I could feel cold air coming from the vents. I ended up taking my order out to my car to eat as it was much warmer there than in the dining area. This is not the first time I found it cold. Consider turning up the heat.
  • SW
    Shawn William
    Feb 5, 2026
    5.0
    KFC never disappoints! The chicken is always hot, crispy, and full of flavor. I especially love the juicy thighs and the tender white-meat breast pieces — perfectly cooked every time. The seasoning is classic and addictive, and the sides pair really well with the chicken. Service is usually quick and staff are friendly. Great taste, good portions, and totally worth it.
  • JM
    jack mac
    Feb 4, 2026
    1.0
    Everything was cold. They had a large bucket of popcorn chicken under the counter and got mine from there stone cold and dry like cardboard, God knows how old they were. I had a look at the cooking area and it was disgusting. If your thinking about going there DON'T you will regret it I certainly did and I used to love KFC. They seem to be saving money by turning the heat off, it was freezing in there KFC has turned into a joke.
  • AR
    Amanda Reilly
    Feb 3, 2026
    5.0
    Stopped in late this evening to pick up some dinner. While my fiancé and I were waiting there was a gentleman who instigated an altercation between himself and the staff. He became angry due to the dining area closing an hour before the restaurant itself. While yelling belligerently towards the staff, they handled it with the utmost professionalism possible. The gentleman proceeded to start an argument with my fiancé until finally giving up and leaving. The lady who dealt with him, I’m sorry I didn’t catch your name but you dealt with that as best as possible. In no way were you in the wrong! Food was fresh and delicious! Thank you for the great service. We will definitely be coming back!
  • EB
    ERICA BENEVIDES
    Feb 3, 2026
    1.0
    Extremely disappointed with the lack of cleanliness at KFC – 809 Upper Gage Ave, Hamilton, ON L8V 4K5. On February 3, 2026 at 12:00 PM, the washroom was in an unacceptable condition, with a dirty toilet, wet and unclean floors, and a visibly unclean mirror. For a food establishment, this is a serious health concern and should not be happening. Management needs to address hygiene and cleaning standards immediately.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 809 Upper Gage Avenue, Hamilton?

KFC is open from 10:30 AM to 11:00 PM on Monday to Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday to Saturday.

Where is KFC located in Hamilton?

KFC is located at 809 Upper Gage Avenue, Hamilton, ON, postal code L8V 4K5, Canada.

Brand Certified Facts from KFC

KFC partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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