About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.3
800 reviews
5 stars
305
4 stars
139
3 stars
78
2 stars
46
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised it as friendly and attentive, while others reported rudeness and long wait times.
Food Quality
Food quality is inconsistent; while some customers enjoyed flavorful and fresh meals, others complained about greasy, undercooked chicken and missing items.
Wait Times
Many customers expressed frustration with long wait times, both in-store and at the drive-thru, often exceeding 30 minutes.
Cleanliness
Some reviews highlighted cleanliness and a welcoming atmosphere, while others reported unsanitary conditions and poor hygiene.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
- CCCathy3 days ago1.0Waited at least 15 mins sitting just to place order to find out it’s over 15 min wait for chicken get to window 1/2 the order is not punched in , missing ! Disorganized , one person getting food another telling me no chicken tenders , she brought the food to the window .3 times before they figured it out , tiny fries , over 25 mins and cost 60.00 bucks ! I hadn’t been in a while and for sure will not return again. Horrible !
- BMBrenda McKinleyNov 15, 20252.0Went through the KFC on Upper James tonight. I specifically asked if fries came with the 8 ice dinner. Was told it did. Had to wait outside the store more than 15 mins for the food and when I got home after a 20 min drive there were no fries with my order. I called to ask them to deliver the fries and was told no. They said if I left my name I could come pick up fries some other time. Very disappointing.
- ARAditya RanaNov 10, 20251.0recently visited the KFC drive-thru and was quite disappointed with the staff’s attitude. The person handing me my order didn’t greet me or even say “have a nice day.” They simply passed over the food without any acknowledgment or courtesy i order from uber and i picked my food approx 5:58.
- QSQuinton SmithNov 9, 20251.0I would put zero stars if possible. We received 2 raw chicken sandwiches and when we asked to speak to a manager we were told there isint one available and the best they could do is give us 2 new sandwiches. I do not feel safe ordering or eating anything from this location. They blame the raw food on the timer for when it is cooked, so are they serving everyone raw food? Do they not check the internal temperature of food before they serve it?
- KLKRISTAL LICKERSNov 7, 20254.0All in all, food was great. O ly thing is we were missing 2 large fries. Didn't affect our birthday dinner too much, but a little disappointing none the less. Will order again but will definitely double check the order before leaving next time.
Frequently Asked Questions About KFC
What are the opening hours for KFC at 1428 Upper James Street in Hamilton?
KFC is open from 10:30 AM to 11:00 PM Monday to Wednesday and Sunday, and from 10:30 AM to 1:00 AM Thursday to Saturday.
Where is KFC located in Hamilton?
KFC is located at 1428 Upper James Street, Hamilton, ON, L9B 1K3, Canada.
What type of restaurant is KFC on Upper James Street?
KFC is a fast food restaurant specializing in chicken, and also offers meal delivery. It is recognized as a halal restaurant.
How can I contact KFC at this location?
You can contact KFC by calling +1 905-389-1599.
Does KFC at this location have an official website?
Yes, you can visit their official website at http://kfc.ca.
Are there any other fast food options near KFC on Upper James Street?
Nearby fast food options include Pizza Nova, Burrito Boyz, Burger King, Taco Bell, and Topper's Pizza - Hamilton, offering a variety of pizza, Mexican, and burger choices.
What entertainment options are available near KFC?
Cineplex Odeon Corp, a cinema, is nearby for movie entertainment before or after your meal at KFC.
Can I find grocery or dessert shops close to KFC?
Yes, Bulk Barn (health food and candy store) and Edible Arrangements (desserts and gifts) are located nearby.
Are there any other types of restaurants near KFC on Upper James Street?
Nearby restaurants include IOS Estiatorio and Wine Bar (Greek cuisine), Paramount Fine Foods (Lebanese/Middle Eastern), Kardamom Kitchen (Indian), Spring Grill House (Korean/Asian barbecue), and The WORKS Craft Burgers & Beer.
What services can I find near KFC besides dining options?
Nearby services include car and truck rentals (Alamo and Enterprise Truck Rental), a tutoring center (Academy for Mathematics and English), electronics retail (Fido in Rogers Store), and beauty supplies (Clore Beauty Supply).