KFC

3.1
638 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
829 Paramount Drive, Hamilton, ON
L8J 0B4, Canada

Hours

Reviews

3.1
638 reviews
5 stars
220
4 stars
83
3 stars
75
2 stars
46
1 star
214

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and delicious chicken, while others reported dry, cold, or poorly prepared items.

Service Issues

Frequent complaints about long wait times, incorrect orders, and rude staff interactions, indicating a need for better customer service training.

Cleanliness and Environment

Some customers noted cleanliness and a pleasant atmosphere, but others mentioned issues like broken air conditioning and uncomfortable dining conditions.

Staff Performance

While some staff received praise for friendliness and helpfulness, others were criticized for being unprofessional and inattentive.
  • JH
    Jason Halstead
    Jan 3, 2026
    5.0
    This is actually a really nice KFC! Chicken was fresh and delicious, my entire family loves the fries and gravy, I'm a fan and have been since I was a kid. Still the kings of fried chicken!
  • MM
    Mike
    Dec 30, 2025
    5.0
    BEST CHICKEN❤️🥰🎉. GREAT STAFF❤️💕 “Good experience overall. The chicken was fresh, crispy, and well-seasoned. Staff was polite and service was quick. Clean location and food was served hot. Will definitely visit again.”
  • TS
    Talha S
    Dec 19, 2025
    1.0
    When you order items and they consistently leave out several items that youve paid for, and this happens all the time, it no longer becomes a mistake that simply gets corrected by writing my name down in some useless book, when it happens all the time it's theft, meaning this place steals from their customers
  • HH
    Hamza
    Dec 16, 2025
    1.0
    Ordered zinger burger. The chicken tasted very soggy. Burger was put together horribly and tasted low quality. Church’s or Popeyes offer much better burgers.
  • DM
    Danielle Markey
    Dec 7, 2025
    1.0
    I am not pleased with this location at all. We will not be going back to this location ever. Ordered a 25 piece bucket meal, extra gravy and large popcorn chicken to have at my daughter's birthday celebration, picked up the order, got home and emptied the 2 bags and didn't receive the extra gravy and large popcorn chicken. When I called them to let them know, he insisted it was in the bag, he told me to check the bag again, I told him that I have everything that was in the bag on the table and those 2 items are missing. He didn't want to take any responsibility on his mistake, he kept insisting it was in the bag and that he packed it himself, after repeatedly telling him it wasn't in the bags and that I had paid for it and how my daughter really wanted the popcorn chicken and was the reason we ordered KFC in the first place. He finally said we could come back and get it so she wasn't even able to eat with everyone else because my hubby had to go all the way back and get it. When he went back he only received a little box of popcorn chicken that I paid 15.99 for, no dipping sauce. Not happy at all considering I paid through the app, and didn't receive my full order. It was not cheap and very unprofessional. I would advise people to not go to this location. They're awful and do not care about their customers.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 829 Paramount Drive, Hamilton?

KFC at 829 Paramount Drive is open daily from 10:30 AM to 11:00 PM.

What types of food does KFC Hamilton offer?

KFC is a fast food restaurant specializing in chicken meals.