Feedback on customer service is mixed; while some staff members received praise for being friendly and helpful, many customers reported rude behavior and poor management responses.
Food Quality
Several reviews highlighted issues with food quality, including cold, greasy, and poorly prepared items, while others praised the freshness and taste of certain meals.
Wait Times
Customers frequently complained about long wait times for orders, both in-store and drive-thru, with some reporting waits of over 30 minutes.
Cleanliness
There were multiple mentions of unsanitary conditions, including dirty soda fountains and bathrooms that were out of order.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor handling of special requests.
JM
jack mac
3 days ago
1.0
The chicken tasted like it was a day or two old, every table was dirty and there was garbage on the benches. The cashier gave herself a $3.00 tip by taking the debt machine and just adding it. after returning the uneatable food I went to another KFC, stupid it was not any better. I wouldn't feed that stuff to a dog.
AI
Angie Ivanaj
4 days ago
3.0
Slow service frys half full sandwhiches sloppy. Very unsatisfied.
BP
Brent Pennisi
Feb 8, 2026
1.0
I waited for my second visit to post a review, the chicken is soaked in grease so you miss out on the crispy skin. The onion rings were overcooked and rock solid. The gravy had no flavor, was watery and tasted like it was missing salt. The coleslaw tasted very off, had a mingy sweet taste. The fries were not bad. They told me to wait on the street, coldest day of the year come to me and and ask to repeat my meal, she gives a odd look then goes to the van ahead of me, has a little chat then brings it back refusing to make any effort to hand me the meal becuase of the snow(parked as close as I could in my little ford eco sport)
HIGHLY SUGGEST TAKING THE 5MIN DRIVE IN ANY DIRECTION TO ANOTHER KFC. That 5 minutes extra of the food sitting wont conpare to the crap your going to get served here.
AG
Aaron Gray
Feb 5, 2026
1.0
Was told couldn't sit at the table in the corner cause apparently its a blind spot.🤨
VB
vanessa balubar
Jan 29, 2026
5.0
Every time I come here and buy the chicken special i always get fresh and so delicious. Shoutout to the lady FARZANA she’s so very friendly and take my order right away…give her 100 stars…thank you kfc your the best chicken will come back here always…
What are the opening hours for KFC at 856 Barton Street East in Hamilton?
KFC at 856 Barton Street East is open Monday to Wednesday and Sunday from 10:30 AM to 11:00 PM, and Thursday to Saturday from 10:30 AM to 1:00 AM.
Where is the KFC located in Hamilton, ON?
KFC is located at 856 Barton Street East, Hamilton, ON L8L 3B4, Canada.
What type of restaurant is the KFC on Barton Street East?
The KFC on Barton Street East is a fast food restaurant specializing in chicken and offers halal options.
How can I contact the KFC restaurant on Barton Street East?
You can contact KFC at 856 Barton Street East, Hamilton by calling +1 289-768-2811.
Does KFC offer any special messages or promotions?
KFC currently has a featured message encouraging customers to 'Visit a KFC today!'.
What nearby places of interest are close to the KFC on Barton Street East?
Nearby places include the Ukrainian Orthodox Cathedral of St. Vladimir, Little Rays Reptile Zoo and Nature Centre - Hamilton, and the Holy Trinity Banquet Hall.
Are there any other chicken restaurants near the KFC on Barton Street East?
Yes, nearby chicken restaurants include another KFC location and Kentucky Fried Chicken close by.
What entertainment options are near the KFC on Barton Street East?
You can visit Family Video for music and DVD rentals or check out Little Rays Reptile Zoo and Nature Centre nearby for a family outing.
If I visit KFC in Hamilton, which nearby grocery stores can I also shop at?
Nearby grocery stores include Price Chopper, FreshCo., and Mr. Liquidation for your shopping needs.
Can I access banking services near the KFC on Barton Street East?
Yes, BMO Bank of Montreal and CIBC are nearby and convenient for banking services when visiting KFC.