Five Guys

4.3
2320 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1807 Stone Church Rd. E. in Hamilton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Mobile paymentsAvailable

Location

Five Guys
1807 Stone Church Rd. E., Hamilton, ON
L8J 0B4, Canada

Hours

Reviews

4.3
2,320 reviews
5 stars
1,404
4 stars
577
3 stars
170
2 stars
58
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

There are mixed reviews on food quality, with some customers praising the burgers and fries, while others report a decline in freshness and taste.

Service

Customer service is generally noted as friendly and efficient, with some standout experiences highlighted, although there are reports of inconsistency.

Pricing

Many customers find the prices to be high for the portion sizes and quality, leading to complaints about value for money.

Cleanliness

While some reviews mention cleanliness, others report issues with dirty tables and unsanitary conditions.

Portion Sizes

Customers appreciate the generous portion sizes of fries, but there are complaints about the inconsistency in serving sizes.
  • SK
    Stephanie Knezevic
    2 days ago
    5.0
    Amazing burgers and fries! Service is excellent too!!
  • CB
    chloe bodnaruk
    Jan 6, 2026
    4.0
    My friend ordered take out from Five Guys, the buns on the Burgers arrived cold and Soggy. I had to reheat in the air fryer, it tasted so much better once it was warm and toasted. The poutine was delicious! Nice and piping hot when it arrived and was still warm once I finished my Burger. Thanks Five guys!
  • KV
    K V
    Dec 18, 2025
    1.0
    Disgusting burger. I got a veggie with cheese. Bread was so sloppy and everything was a mush. People working there have the same gloves on for the longest time. Will not be coming again. Stoney Creek Location.
  • JL
    Jaco L
    Dec 13, 2025
    1.0
    What a absolute rip off this is a small fry very disappointing. Five dollars and the bag was barely filled what happened to the generous helping of fries. He used to get five guys. I would totally recommend not coming to this location. Staff or rude food is a poor quality And on top of it they rip you off.
  • WA
    Wafa Atef
    Dec 7, 2025
    5.0
    I visited Five Guys today and had a really great experience. The service was quick, the team was welcoming, and everything felt organized and friendly. I especially want to mention Hyma, she was incredibly kind and attentive, and her positive attitude really stood out. Nothing over the top, just genuine good hospitality that makes you appreciate the people behind the counter. I’ll definitely be coming back. Great food, great service, and a great team.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.