Five Guys

4.3
2307 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1807 Stone Church Rd. E. in Hamilton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Mobile paymentsAvailable

Location

Five Guys
1807 Stone Church Rd. E., Hamilton, ON
L8J 0B4, Canada

Hours

Reviews

4.3
2,307 reviews
5 stars
1,397
4 stars
574
3 stars
170
2 stars
58
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers for being fresh, juicy, and tasty, although some noted inconsistencies in quality and preparation.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the value did not match the cost of the meals.

Service Experience

While some customers reported friendly and efficient service, others experienced issues with order accuracy and staff communication.

Cleanliness

The cleanliness of the establishment received mixed feedback, with some noting well-kept areas while others pointed out dirty tables and floors.

Portion Sizes

Customers generally appreciated the generous portion sizes of fries, but some mentioned that burger sizes and fry servings seemed to have decreased.
  • MM
    Mariana
    Nov 15, 2025
    2.0
    I used to love five guys. The hamburgers, the fries, all of it used to be delicious and freshly made. This last time however seems like all of it has changed. The fries were so hard and starchy, they felt old and/or stale. Are they not freshly mare anymore? I remember all the potato bags at the front of the store. They used to cut them and make them on the spot. I kindly asked for my fries to be re-done, which they did redo, however the fries tasted and felt the same. To say the least it was disappointing and left me saddened that the quality isn’t as good as it once was.
  • JJ
    Jakob
    Nov 13, 2025
    5.0
    Pretty expensive but it still gets five stars just because of how good it was. Easily the best burger I've had from a chain, everything you want in a fast food burger. If you haven't been you've got to check it out
  • DR
    Dan Rodgers
    Nov 5, 2025
    5.0
    Great burger ,a burger and fries was a full mean double cheeseburger and small fries
  • KL
    Kris lachapelle
    Nov 1, 2025
    1.0
    Food quality has gone way down at this place. Was better before, Food tasted bad, fries just disgusting. Not coming back
  • ML
    Mjolnir Lightning
    Sep 26, 2025
    4.0
    The consistency is always good, burgers are super tasty, service is solid, this location was nice and clean. My only issue with 5 guys is it's just more of a treat than something consistent because the value just isn't there which is why this gets 4 stars from me. A burger and fries just shouldn't cost that much. Otherwise the food is great!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.