Customer experiences with service are mixed; while some praised the friendly and efficient staff, others reported rude and unhelpful behavior.
Product Consistency
Many customers enjoyed the ice cream and treats, but there were complaints about poorly made items and inconsistent quality.
Store Condition
The location appears to be in need of maintenance, with comments about it being run down and cleanliness issues.
Operational Hours
Customers expressed frustration over inaccurate posted hours and being turned away when the store was supposed to be open.
Neighborhood Concerns
The surrounding area is described as sketchy, with suggestions for increased security to address issues with loitering.
SC
Stephen Clarke
Oct 29, 2025
3.0
A bit run down. Rough area. Shop has seen better years.
SK
Saundeep Kaur
Oct 29, 2025
1.0
Ruined my birthday, my boyfriend had put in an order. Someone at this location didn’t print out the order. So he had to wait an hour longer for my cake. Which led to me not getting to do what I wanted to do on my birthday because what I wanted to do closed at a certain time. They didn’t put the custom design on the cake. There was no real effort made here. Never order a cake at this location unless you want your birthday to be terrible. Go to any other Dairy Queen.
RS
Ryan Schmidt
Oct 21, 2025
5.0
Tuesday October 21st at 6:20 pm great customer service and awesome product served. Thank you.
Frequently Asked Questions About Dairy Queen (Treat)
What type of food does Dairy Queen (Treat) at 798 Barton St E, Hamilton, ON specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream and signature shakes, along with Blizzard® Treats and frozen novelties.
What are the operating hours for Dairy Queen (Treat) throughout the week?
The store is open from 3:00 PM to 11:00 PM Monday through Thursday, and from 3:00 PM to midnight on Friday, Saturday, and Sunday.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Can I order Dairy Queen (Treat) products online and are there any mobile rewards?
Yes, you can use the Dairy Queen app to order online and access exclusive deals as well as rewards.
What is the contact number for Dairy Queen (Treat) at 798 Barton St E, Hamilton?
You can reach Dairy Queen (Treat) by phone at +1 905-548-9515.
Where can I find Dairy Queen (Treat) on social media for updates and promotions?
You can follow Dairy Queen on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter at @DairyQueen.
Are there any nearby places to visit after enjoying treats at Dairy Queen (Treat)?
Yes, you can visit nearby locations such as Hamilton Historic Revival for local professional services or check out The Jet Hall, a music venue and eatery, both within walking distance.
What nearby food options are available if I want to try something different from Dairy Queen?
Nearby options include McDonald's Canada for fast food and Mikey's Cream Pies for bakery desserts and smoothies.
Are there services close to Dairy Queen (Treat) that can be useful while visiting the area?
Yes, you can find the HODL Bitcoin ATM at Big Bee Convenience for cashing out, UPS Access Point for package services, and InterTech Electronics Repair for device fixes nearby.
Does Dairy Queen (Treat) offer ice cream cakes for birthdays or special occasions?
Yes, they offer ice cream cakes and birthday cakes through DQCakes.com, which is part of their specialty offerings.